more and more data recovery cowboys in the uk

[craig6928]

in the uk its getting worse for data recovery as more and more scammers and cowboys

are screwing up the recovery business

so call people who thing they can do data recovery with a pc system and nothing else


data clinic is one of them


total scam artist

check the below site out for complaints on uk data recovery companys

it scary that they call them self this and not con artist recovery services



http://www.canyoutrustthem.com/index.ph ... mpany=1183

[HDD Spaz]

what exactly would you know about considering you are from Canada?

I can't see Data Clinic mentioned anywhere in that link.

[lcoughey]

The only complaint that I found for Data Clinic was one in regards to the return shipment getting lost. It does suck that they didn't use a shipping company with tracking, but shouldn't the complaint be against the shipping company and not Data Clinic?

I have no interest in getting into the discussion about the UK cowboys...there are plenty of them here is Canada to deal with. They advertise $299 flat rate services, but are limited to software recoveries. Yet, they make claims that they have 90% success rates. But, I guess the money could be good.

1000 projects with a 10% success rate @ $299/successful project = $29,900. Not bad if, especially if this is only a part time business venture.

[drc]

I like this one:

I contacted rapid data recovery. sent them 2 drives the original with burnt board and a known good replacement with the instructions that the platters had been swopped by me. so there is a duff drive with a formatted blank platter, and a known good drive with my data disk in. they said they had to order parts totalling £256 to repair the original drive. after no comms at all from them I get a parcel from Fields Data saying no data recoverable , they either hadn't bothered to look at it at all, or they'd looked at a blank disk. anyway, it looks now like they hadn't looked at all... and the invoice said they'd sourced an identical drive for parts. £256 !!! and I'd sent them a perfectly good spare drive.. for parts... I am Seriously angry at them

[harddrivespecialist]

I like this one:

I contacted rapid data recovery. sent them 2 drives the original with burnt board and a known good replacement with the instructions that the platters had been swopped by me. so there is a duff drive with a formatted blank platter, and a known good drive with my data disk in. they said they had to order parts totalling £256 to repair the original drive. after no comms at all from them I get a parcel from Fields Data saying no data recoverable , they either hadn't bothered to look at it at all, or they'd looked at a blank disk. anyway, it looks now like they hadn't looked at all... and the invoice said they'd sourced an identical drive for parts. £256 !!! and I'd sent them a perfectly good spare drive.. for parts... I am Seriously angry at them

[lcoughey]

With complaints like those, I'm surprised we didn't get a formal complaint form the clients who sent the unrecoverable drive without the platters or the drives with no platter surface left.

Though, we did have a lady complain because we didn't get 100% of her data after her technician overwrote the first 10% of her USB hard drive...that was after we told her that we can only recover what was not overwritten.

I also had a complaint because we did the project too fast. We got a drive in on a Thursday, was able to read 3 out of 4 heads. We quoted the project and mirrored the 3 heads while we awaiting the client response. They accepted the price on Monday morning, we swapped the heads and mirrored the remaining head before noon. We had the data copied to the destination drive and ready to pickup on Monday afternoon. The client felt that $950 was highway robbery for a single days work. I offered to destroy his data and let him take it elsewhere, but he decided to pay the agreed upon price.

I'm sure we all have clients that we can never please. If only there were a way to detect them in advance and forward them to the $299 flat rate shops.

[falther]

Post that, as it demonstrates how some guys feel about value for work.

Got a "customer request" passed on from a collegue - customer wrote:

--- I have a defect 1TB WD drive, which I opened and can see that head ist somehow stuck.
--- I contacted WD for pinout - but they wont give it to me.

--- Need your price or a do it yourself solution.

Asked to send in the hdd for a quote, he replied:

--- I am not a complete DAU - wont spend more then € 50.- to 100.-

+++

[poehere]

WD 80GB head problem. Client decided to open the HDD and watch the platters turn on it and see if there was any visable damage to the disk while it was running with the cover off it. But he told me that in getting off the cover that the head screw was on there really tight and he could not budge it. So he took a drill to this one and drilled out the head screw so that he cuold open the cover and watch it spin.

He told me that he only needs 3 documents from this one. Is it possible that I get this back for him that the drive is a single platter with only 2 heads and when it was spinning it would click and reach a certain point on the platters then return to landing zone. In the end on the 3rd try the heads would stick on platters and stay there. He had to tap the heads in order to get them to move again.

Now what do you think can we recover data on such a drive with such a DIY solution that they did to this drive. I love the head screw and how he drilled it out. Anyone want a shot at the drive I have it here?

[BlackST]

I can write an enciclopedia about customer idiot attempts and fanta-techs...