General discussions, chit-chat
February 17th, 2014, 19:29
Well, if you want to continue with Excel, buy the book "Data Smart". You might get an Excel Anurism, but you can also waltz around the office knowing that you can out-cell, out-table and out-solve anyone in the room
http://au.wiley.com/WileyCDA/WileyTitle/productCd-111866146X.html (sidenote - I want one of those elevating tables in the video for my computer cave!)
Otherwise, I have fould a ticketing system useful, at work I use the free downloadable VM "HESK".
Depends on what you want to manage, such as do you want to add acounting or just keep track of jobs and job status, customer names, addresses etc..
You may have to consider legal requirements of PII, Personally Identifiable Information, and other legal constraints.
February 21st, 2014, 23:00
HaQue wrote:Well, if you want to continue with Excel, buy the book "Data Smart". You might get an Excel Anurism, but you can also waltz around the office knowing that you can out-cell, out-table and out-solve anyone in the room
http://au.wiley.com/WileyCDA/WileyTitle/productCd-111866146X.html (sidenote - I want one of those elevating tables in the video for my computer cave!)
Otherwise, I have fould a ticketing system useful, at work I use the free downloadable VM "HESK".
Depends on what you want to manage, such as do you want to add acounting or just keep track of jobs and job status, customer names, addresses etc..
You may have to consider legal requirements of PII, Personally Identifiable Information, and other legal constraints.
I just want to keep track of jobs and job status, customer names, addresses etc..
Is there any recommendation ? something you tried.
February 22nd, 2014, 5:18
I hear you. The problem is, no-one makes such simple software. All the ones I have seen has lots of features, many we don't need. You might be able to build your own using the example databases from Microsoft access. I think there is one called Northwind or something.. and customise it..
Another option is to go to a "hire a programmer" site and get someone to create one that you want. Some examples I have seen from my friends and colleagues that have already had some things coded for them have impressed me, after initially "pooh-poohing" the idea.
You could have what you want in a few days.
February 22nd, 2014, 5:39
I've designed a software for a data recovery company - the one we use. It's made in Java (Spring MVC + Hibernate) and must sit on a Java server instance (Tomcat, for example). It can run on a local server, anyway, with a database server (locally as well if you haven't got a dedicated DB server).
It can keep track of jobs, job statuses, customers, devices, hard disk manufacturers, models, users, failure types, etc. and it has some logging and reporting mechanisms. It can be used for emailing with customers using preformatted templates (one click for sending PDF invoices, budgets, recovered-file lists, etc.).
Simple and quite powerful. Made for this.
I can sell it to you. PM me if you are interested.
February 22nd, 2014, 8:56
Sent pm
February 22nd, 2014, 10:07
labtech wrote:Sent pm
Answered
February 25th, 2014, 5:26
Sent PM
February 25th, 2014, 7:08
It's called Java because you have time to make a cup of coffee while it's booting ;@)
February 25th, 2014, 8:26
hey don't knock it.. over 3 Billion Devices run JAVA!
February 26th, 2014, 16:29
Java rules
Well, it depends on the purpose of the app and its environment.
I was adding a few features, I will record the video this week, I promise.
February 28th, 2014, 23:04
OK, you have a PM!
March 12th, 2014, 4:58
Hello,
I just updated the app so it now has PCB details, picture & search support.
Regards,
deftrue
April 28th, 2014, 19:35
I run on a few cool website which offer a repair tracker system like
http://pcrepairtracker.com/http://www.repairtraq.com/http://www.bsoftwaresolutions.co.uk/ind ... g-software?
But none of them is designed to fit DR tasks.
Please share your story so we all benefit
April 29th, 2014, 3:58
its called a pen and note pad
hence you wont loose the information as it can not crash
April 30th, 2014, 2:12
craig6928 wrote:its called a pen and note pad
hence you wont loose the information as it can not crash
True
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