Hi All,

I was wondering why only a few data recovery companies out of hundreds worldwide put photos of their clean rooms (or even of their staff!) on their web sites?

Feedback i receive suggests that people see a data recovery web site and assume it's only a 1 man business, working from a small basement someplace - the companies that have photos of 'workers' seem to look like a bigger company - sometimes this can mean customers may think it's going to be more expensive also.

Any examples of web sites you have found for data recovery companies showing photos of their clean room, lab, workshop and staff?

I would love to see them. Google Images can only help so much...

it's secret

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SAN, NAS, RAID, Server, and HDD Data Recovery.

I know Seagate/actionfront had some photos of their lab a few years ago - Is there a 'take a tour' type of web page on the i365 site?

I found this site while searching today: http://www.spectrumdatarecovery.com.au/ ... id=154&m=2

It's a start..

Interesting clean room... No computers or any other DR equipment?

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www.datarecoveryne.com

haha..it looks like a bit of a 'marketing gimick' to me - but that's what i mean - it would be good if other companies put more photos of people doing work..etc - it would give customers an idea of if the company is just an 'agent' outsourceing to other companies or if they are actually doing work themselves...at least some of it!

There are some web sites that have photos of some guy in a clean room suit just sitting in an office envinronment holding a hard disk and magnifiying glass...just looks unrealistic.

Take a peek
One-of-a-kind self-made clean room in Saint-Petersburg, Russia
http://www.q-lab.ru/en/en_equip.shtml

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SAN, NAS, RAID, Server, and HDD Data Recovery.

Nice setup - the gallary is at:
http://www.q-lab.ru/en/en_photo_3.shtml

Sometimes when browsing the net I find some companies sayig they have clean room facilities and when you look at their picture u can see it being a very generic picture especially when you know theydont offer hardware recoveries

I don't think it is nescessary to have computers in a cleanroom
Ours is only used for internal work once closed we complete our work outside.
We do have somethings like poet supplies for testing when in the clean room
I would love to know how many cleanrooms are really out there for example in Australia as every person whose site you visit seems to be doing data recovery with all the latest tools even though they are a of shop

Unless you are tight on money, you would have a machine in a clean room.

We usualy wear gloves and a mask (at the most).

All those gimicks about suits is a crap, it should be a sign of bulls..t.

When I did a door to door marketing, I visited a lot of computer shops which claimed they did DR.
Logical recovery is only thing they do and when they replaced PCB's, they called it a Physical recovery (most of them at least).
Couple of the funniest ones, to a question "what do they do if Preamp chip fails?", said they "replace a Preamp chip with a soldering iron"

The funniest thing that happened in my experience, when a so called "Apple authorized service company who offered DR" could not recover a drive, so they sent it to us. Jumper was set on a Limit cap. of 32GB, but otherwise drive/data was in perfect condition.
They said, "we spent 3 days on it, unsuccessfully".

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www.datarecoveryne.com

Not a money issue just don't see the need to have a machine in the clexnroom
Once work is complete we can do other parts outside with no need to sit in cleanroom all day
I guess different practices for different people

I don't think you need a machine in a clean room - just repair the drive in the clean room and then take it out and test it on a PC. I would think the fans in the PC would cause additional air to blow around increasing the chance of dust blowing onto a disk platter.

I think the clean room suit is a good idea, the more precution you take the better. That goes with anything related to data recovery (backup of firmware, clone customers disk, label drives and controllers..etc). That way there is less that can possibly go wron - including hair, fibres or other particles blowing from your clothes to your clients disk platter.

Anybody else have more photos?

Did you read this from their website? "platter damage in a RAID array" totally full of crap, damage platter? i got tons if spectrum can recover them.

Cleanroom is totally full of shi# did you know that? most people know it but seldom admit it. Period.

Zed,

Payam have a nice setup....

http://www.payam.com.au/cleanroom.html

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Data Recovery Ireland

HeadCrash - I did not see that but it's a funny statment.
CK - Thanks for the link.

Keep 'em coming - the more links the better!

I use a laminar flow bench with ata1 cable of udma going into it and the other one outside it.
If i need to do "cleanroom work" on an open drive, i use the Ata1 cable in the hood, else i use the ata0 cable?.
Simple as that.
No need for special suits.
I think a complete cleanroom is kind of hoax. If you open a drive, the dust that falls from between the cover and the casing is enough to make every cleanroom contaminated beyond class 100.

Dobre

Dobre, do you find this setup you have is working well for you? High sucess rate?

I totally agree with Dobre, there's no need for the special suits or for the cost of big clean room.
You can do it very well with a laminar flow bench. You can even buy a particle counter, and that way you can check when the cabinet is ready for work.

Don't you guys think that if you don't wear a link-free suit particles can blow from your clothes onto a hard disk while open?

e.g fibres from a t-shirt or hair..etc?

It's good to know if it's really not needed a lot of people setting up a 'lab' can save, those 'bunny suits' are expensive!

We use lint free gloves and I use a link free suit, but not a complete suit, and I don't use any facial protection.