Really bad transport service.

[ppumkin]

1TB WD after a suicide shipment half way across the UK.

No damage was done while taking the hs out. This is how it looked when it was opened. Some of the HS was on the wrong parts of the head ramp.

Its like taking a new HDD - putting it into your washing machine with other hdds and letting it roll mate.
The guy actually thought he did good packaging...

Was not recovery just a random thing.

Attachments

[drc]

I received a Seagate this week from a different continent that had been packaged loose in a plastic UPS bag and nothing else

Needless to say the platters had head impact gouges all over them. At least with WD the heads are in the ramp, and if they get screwed up the platters are still safe.

[ppumkin]

Thats what happened- they got lodged between the ramp and the platter- half and half- the platters look fine.
Thats how it looked upon opening it

Attachments

[guru]

Erm thats quite typical of some of the WD recoveries I have had which were posted or dropped off by customers ;o)

[ppumkin]

Yea- "DROPPED" off.. This hard drive was working before it got posted to its death

[guru]

LOL must speak to my courier!!!

[CK]

Note to customer.......Appropriate packaging does not mean a regular paper envelope and use of standard postal service. i.e. dropping your already damaged drive into a postbox. Ahhh customers....

[guru]

I have had one delivered with the postage label stuck to the drive! No envelope, no box, NO NOTHING!!!

[ppumkin]

I have had one delivered with the postage label stuck to the drive! No envelope, no box, NO NOTHING!!!

Oh ! What! Hahaha?!

[lcoughey]

I had one client ship me a drive with no platters in it. Needless to say, I called it unrecoverable.

[drc]

I'm not sure if that's better or worse than the time I just got a ziploc bag with three platters in it.

[XanderSholtz]

@ lcoughey & drc,, Maybe it was the same client?

[ppumkin]

Hahahaha.
But its strange though- because i just came across a recovery- the hdd had no platters inside it too.
Nobody knows anything...

[Alexii]

Hahahaha.
But its strange though- because i just came across a recovery- the hdd had no platters inside it too.
Nobody knows anything...

Where u successful? If not - ship it to a guy from New York , he can probably do it for 500$ =)

[drc]

Heh. After someone posted the name of his company/website he disappeared (along with the thread that post was in)

[ppumkin]

Hmmmm

[Alexii]

Well, after he went mental in one post, cursing like a child , i reported him for TOS breach. Maybe Dmitri got rid of him and killed the topics as spam.

[drc]

A shame, next time he said something stupid I was going to post his picture and the craigslist ad where he was advertising guitar lessons for $40/hour using the same phone number as the recovery "company"

[Alexii]

LOL! pm me the link plox =) I want to seeee =)

[drc]

If you are still having no luck with it, ship it to us in Manhattan. If it needs new heads or system area repair, $500 is about what it will cost.
Graham
917-586-6687

Google searching the phone number reveals http://axisdatarecovery.com with the same phone number up at the top. WHOIS lookup on the domain gives us

Code:

Domain Name: AXISDATARECOVERY.COM
Created on: 18-Sep-10
Expires on: 18-Sep-11
Last Updated on: 22-Sep-10

Administrative Contact:
Jorgenson, Graham Gramcracker64@yahoo.com
Chicago Data Recovery
3063 N. Elbridge
Chicago, Illinois 60618
United States
(630) 567-6300

Googling that phone number finds an ad for "Urban PC Ninja" advertising $120 data recovery among other normal services http://www.scmreals.zikbay.com/Classifi ... 57484.html

You can find his LinkedIn profile: http://www.linkedin.com/pub/graham-jorgenson/15/930/248

Interestingly when I saved it on October 1 it showed this instead

Code:

Owner Chicago Data Recovery
Graham Jorgenson’s Experience

    *
      Owner
      CDR Data Services

      (Computer Hardware industry)

      August 2009 — Present (1 year 3 months)

      CDR Data Services
      Operator, strategic planner, media designer, customer service rep, technician, accountant and business director for CDR services.


At this time there was also a Craisglist ad for guitar lessons which is now gone

In its place you can now find a posting for $100 data recovery followed by numerous postings for $75 data recovery (I guess $100 was too expensive)

There are various other goodies such as this forum posting from last year where he was complaining about not being able to get a job at a grocery store

Last edited by drc on October 21st, 2010, 15:20, edited 1 time in total.