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 Post subject: Re: Newbies VS Pros
PostPosted: August 22nd, 2019, 8:33 
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Joined: March 4th, 2019, 8:33
Posts: 71
wyrrmzr wrote:
But 15 years with a 90% success rate,

the 90% you're talking about includes what you outsource ?
wyrrmzr wrote:
so I don't have to send drives out, or at least not as often.

and whatt about the other 10% ?
is it what you've done more damage than ist already is ?

wyrrmzr wrote:
but it takes experience to know when NOT to try software recovery on a drive, and to instead send it to someone who has the hardware and/or clean room access to properly handle the situation.


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 Post subject: Re: Newbies VS Pros
PostPosted: August 22nd, 2019, 15:20 
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Joined: August 21st, 2019, 11:20
Posts: 9
Location: Charles City, IA
HaspHL wrote:
wyrrmzr wrote:
But 15 years with a 90% success rate,

the 90% you're talking about includes what you outsource ?
No, my success rate has been not counting drives I've had to outsource. But that's because I tend to know when not to mess with a drive; parking heads is one of the symptoms I'm all too familiar with, and of course there are obviously other sounds and symptoms where you simply have to tell the customer it's not feasible without sending it to a clean room, or at least someone who has hardware to deal with it.

wyrrmzr wrote:
so I don't have to send drives out, or at least not as often.

and whatt about the other 10% ?
is it what you've done more damage than ist already is ?

Fortunately, no. Well, when I first started, I'll have to admit that there were some drives that I tried to recover, but may have made worse. I think many, if not most of us, have been there. I'll also have to admit some sheer dumb luck when I first started. But I've picked up pretty quickly on what is recoverable with my resources, and when I have to tell my customers it's beyond me, but I can make recommendations. Some customers have insisted I try anyway, because they didn't consider their data to be worth $1500. But I really just cringe in those cases, and make sure the customer knows there's very little chance that it will turn out well. Sometimes it's even good to have the customer sign a waiver if they're that adamant about being cheap.

wyrrmzr wrote:
but it takes experience to know when NOT to try software recovery on a drive, and to instead send it to someone who has the hardware and/or clean room access to properly handle the situation.


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 Post subject: Re: Newbies VS Pros
PostPosted: August 22nd, 2019, 22:08 
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Joined: August 21st, 2019, 11:20
Posts: 9
Location: Charles City, IA
I should probably provide some of my history, as it's likely different from most.
I started in data recovery when I was hired on as a tech for a fairly large municipality (3000 users, as I recall). They decided that they needed people who knew forensics and data recovery, and sent a handful of us to classes. Of course, important data was already being automatically backed up, but their hope was that we could get the less important stuff back faster, and with less complaining from our end users.
So, I started out by recovering the small stuff; if I failed, it wasn't a big problem. They just wanted to see someone at least try to get back more than just their emails and important documents; we tried to give them back their computers looking like nothing had ever happened. Even their screen savers and backgrounds were still intact if we did well!
From there, I expanded as much as I could, despite the fact that the local powers that be wouldn't buy write blockers, much less hardware dedicated to data recovery.


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 Post subject: Re: Newbies VS Pros
PostPosted: December 3rd, 2019, 20:03 
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Joined: December 2nd, 2019, 3:29
Posts: 1
Location: Florida
I am a newbie and I am here to learn more from the pro the primary reason why I signed up.


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 Post subject: Re: Newbies VS Pros
PostPosted: April 25th, 2020, 9:51 
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Joined: May 26th, 2011, 13:22
Posts: 57
Location: Philadelphia, PA
I have kept my mouth shut for many, many years. When I started this business and found that begging for free information from forums was the preferred method of education along with some mail-in American training courses, I knew what I had to do.

I invested in myself. I traveled and collaborated. I spent money for years on developer training and proper equipment including quality tested labs.

Nothing in this world is free.

You say "who cares if he's across the world and I'm telling someone with no practice how to attempt recovery on someone else's data"

I don't agree. As a professional.
The first thing that should be asked "Is your data important"? and then refer them to local trusted professional data recovery service. If they want to destroy a hard drive themselves then there is plenty of information on YouTube for that.

The last thing that I will say and the most important. If we want this industry to come back better than before, we must stop outsourcing and stealing jobs from other economies. Many of you do this. Many of you will bash me for saying this. I will never agree with outsourcing client data unless the state or location has no other reputable labs.

Good luck to everyone in the future of Data Recovery.

Don Anderson
TriStateData.com

_________________
Don Anderson
Certified Data Recovery Engineer
Tri-State Data Recovery & Forensics, LLC
www.PhiladelphiaDriveRecovery.com


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 Post subject: Re: Newbies VS Pros
PostPosted: April 25th, 2020, 17:18 
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Joined: September 8th, 2009, 18:21
Posts: 12657
Location: Australia
MrAndersons wrote:
I have kept my mouth shut for many, many years. When I started this business and found that begging for free information from forums was the preferred method of education along with some mail-in American training courses, I knew what I had to do.

I invested in myself. I traveled and collaborated. I spent money for years on developer training and proper equipment including quality tested labs.

Nothing in this world is free.

You say "who cares if he's across the world and I'm telling someone with no practice how to attempt recovery on someone else's data"

I don't agree. As a professional.
The first thing that should be asked "Is your data important"? and then refer them to local trusted professional data recovery service. If they want to destroy a hard drive themselves then there is plenty of information on YouTube for that.

The last thing that I will say and the most important. If we want this industry to come back better than before, we must stop outsourcing and stealing jobs from other economies. Many of you do this. Many of you will bash me for saying this. I will never agree with outsourcing client data unless the state or location has no other reputable labs.

Good luck to everyone in the future of Data Recovery.

Don Anderson
TriStateData.com

Thankfully not everyone is like you. Please take your whining somewhere else and refrain from contaminating this thread and others.

_________________
A backup a day keeps DR away.


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 Post subject: Re: Newbies VS Pros
PostPosted: April 25th, 2020, 18:08 
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Joined: May 26th, 2011, 13:22
Posts: 57
Location: Philadelphia, PA
True colors of an internet troll spoken well. Show your face.

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Don Anderson
Certified Data Recovery Engineer
Tri-State Data Recovery & Forensics, LLC
www.PhiladelphiaDriveRecovery.com


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 Post subject: Re: Newbies VS Pros
PostPosted: April 25th, 2020, 19:39 
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Joined: October 3rd, 2005, 0:40
Posts: 3214
Location: Hungary
Quote:
I have kept my mouth shut for many, many years.

a good habbit doesn't need to be changed... :P

pepe

_________________
Adatmentés - Data recovery
No bitcoin donations :)


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 Post subject: Re: Newbies VS Pros
PostPosted: April 25th, 2020, 19:44 
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Joined: May 26th, 2011, 13:22
Posts: 57
Location: Philadelphia, PA
Too late for that, Pepe :)
The pros are stepping in...

_________________
Don Anderson
Certified Data Recovery Engineer
Tri-State Data Recovery & Forensics, LLC
www.PhiladelphiaDriveRecovery.com


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 Post subject: Re: Newbies VS Pros
PostPosted: July 30th, 2020, 11:18 
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Joined: July 30th, 2020, 11:14
Posts: 19
Location: Indonesia
MrAndersons wrote:
I have kept my mouth shut for many, many years. When I started this business and found that begging for free information from forums was the preferred method of education along with some mail-in American training courses, I knew what I had to do.

I invested in myself. I traveled and collaborated. I spent money for years on developer training and proper equipment including quality tested labs.

Nothing in this world is free.

You say "who cares if he's across the world and I'm telling someone with no practice how to attempt recovery on someone else's data"

I don't agree. As a professional.
The first thing that should be asked "Is your data important"? and then refer them to local trusted professional data recovery service. If they want to destroy a hard drive themselves then there is plenty of information on YouTube for that.

The last thing that I will say and the most important. If we want this industry to come back better than before, we must stop outsourcing and stealing jobs from other economies. Many of you do this. Many of you will bash me for saying this. I will never agree with outsourcing client data unless the state or location has no other reputable labs.

Good luck to everyone in the future of Data Recovery.

Don Anderson
TriStateData.com


Thank you for the insight. BTW I just saw your latest (2020) Tri State Data promo video on on YouTube, nice one :)


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 Post subject: Re: Newbies VS Pros
PostPosted: July 30th, 2020, 19:54 
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Joined: May 26th, 2011, 13:22
Posts: 57
Location: Philadelphia, PA
Thank you, friend.

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Don Anderson
Certified Data Recovery Engineer
Tri-State Data Recovery & Forensics, LLC
www.PhiladelphiaDriveRecovery.com


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