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 Post subject: Case management \ Job Logging
PostPosted: March 13th, 2010, 9:12 
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Joined: January 23rd, 2010, 16:20
Posts: 248
Location: Data Recovery in Glasgow, Scotland
I was wondering if anyone does a database or simple program for logging DR jobs, i.e contact details and drive type from drop down box etc.

most I.T related software would be to complex and overkill

anyone do one?

andy

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 13th, 2010, 10:11 
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Joined: June 5th, 2006, 1:09
Posts: 89
Location: INDIA
PM me , I am interested in VB/Access based simple software.
thanks


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 14th, 2010, 9:01 
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Joined: August 15th, 2006, 3:01
Posts: 3469
Location: CDRLabs @ Chandigarh [ India ]
Hi ,
I Am too Looking For This Since ages .

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 14th, 2010, 10:05 
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Joined: January 4th, 2010, 5:12
Posts: 215
Location: Dubai U.A.E
Hi
i can make this PM me Details if interested.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 14th, 2010, 15:39 
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Joined: December 24th, 2007, 16:08
Posts: 1422
Location: EUROPE
chipsang wrote:
PM me , I am interested in VB/Access based simple software.
thanks



Can you show some screens of your program ?

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 6:50 
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Joined: January 23rd, 2010, 16:20
Posts: 248
Location: Data Recovery in Glasgow, Scotland
microsoftengineer wrote:
Hi
i can make this PM me Details if interested.



If we got a pile of names together and priced it right then you could do the same for a number of people, I think that could work quite well especially on this forum.

probably a good idea

andy

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 9:11 
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Joined: August 8th, 2007, 6:32
Posts: 1234
Location: inside ROM
Add me in, would love to purchase one.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 10:34 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
Why not create a simple job database using Sharepoint? Comes as standard with Win Server 2003.... nice and easy to use.

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 11:06 
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Joined: January 23rd, 2010, 16:20
Posts: 248
Location: Data Recovery in Glasgow, Scotland
CK, thats a good idea but if we are only rocking XP then that might be a pain :)

plus, servers are noisy :D

a simple program that runs on a share or a laptop would be swell i reccon

andy

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 11:11 
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Joined: January 23rd, 2010, 16:20
Posts: 248
Location: Data Recovery in Glasgow, Scotland
OK I will start this

NAMES FOR A JOB LOGGING / CASE MANAGEMENT DB

Add your name and cut and paste along with ideas for fields (microsoftengineer, if you want to stick something together and work out a reasonable price im sure you will have many buyers) :D

buster80 - Me (andy)
terranova
chipsang

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 11:27 
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Joined: August 12th, 2008, 13:11
Posts: 3241
Location: USA
There are numerous free open source CRM packages out there too

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 12:02 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
just throw a basic database together in MS Access.......this isn't rocket science guys....

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 13:23 
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Joined: October 13th, 2008, 7:29
Posts: 1492
why don't you get someone to develop an online database? This could then be implemented into a website to genrate quotes, sell parts etc.

Shouldn't cost you no more than a grand.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 13:54 
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Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin
For data security purposes, I wouldn't recommend putting your customer details into any database that will appear online.

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 15th, 2010, 14:40 
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Joined: October 13th, 2008, 7:29
Posts: 1492
of course the right security measures should be taken.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 17th, 2010, 15:22 
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Joined: March 11th, 2008, 4:35
Posts: 1063
Location: Bangladesh
MySQL DATABASE - I can Offer you.
You can use it ONLINE to give LIVE TRACKING SUPPORT To Your CLIENT.
Or also You can use it to your LOCAL PC.
The Options you get...
Track Your Client with assessment report, HDD & its working status, payment maintenance etc...
All you need to enter is the necessary information into the field the program will generate the rest
Assessment Report, Customer Copy, Payment, Delivery details etc.

PM for more details if you are interested.

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 Post subject: Re: Case management \ Job Logging
PostPosted: March 18th, 2010, 4:26 
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Joined: August 31st, 2006, 17:53
Posts: 356
Location: Birmingham, Al
This same question was asked nearly 2 years ago by Amarbir.
A simple search will provide the answers.
And a google search for CRM will give you numerous
packages to look at.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 18th, 2010, 5:40 
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Joined: October 21st, 2007, 8:48
Posts: 1593
Everyone can create his own simple program with just a simple Access database and Visual basic with some ( buttons,labels,textboxes,simple codes, ... etc) and some basic knowledge.


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 Post subject: Re: Case management \ Job Logging
PostPosted: March 18th, 2010, 13:11 
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Joined: March 11th, 2008, 4:35
Posts: 1063
Location: Bangladesh
Sample Pics


Attachments:
Payment Maintenece.jpg
Payment Maintenece.jpg [ 188.65 KiB | Viewed 11351 times ]
Status Update Pic.jpg
Status Update Pic.jpg [ 145.11 KiB | Viewed 11351 times ]

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There is no substitute for education and experience
THANK YOU
SHAHI
shahi.mahbub@gmail.com
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 Post subject: Re: Case management \ Job Logging
PostPosted: April 5th, 2010, 13:19 
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Joined: April 10th, 2009, 12:33
Posts: 14
Location: Lima, Peru
Just with minor adjustments in the use of it, we do it online and for free: http://www.pivotaltracker.com/.
This is enough for us, and we can access it from every location in the world. We try to keep things not directly doing recoveries themself to a low-cost but with adiquate functionality, and this does the job for us. OK, it is not written for this use, but who cares if it works?


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