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Case management \ Job Logging

Posted: March 13th, 2010, 9:12
by buster80
I was wondering if anyone does a database or simple program for logging DR jobs, i.e contact details and drive type from drop down box etc.

most I.T related software would be to complex and overkill

anyone do one?

andy

Re: Case management \ Job Logging

Posted: March 13th, 2010, 10:11
by chipsang
PM me , I am interested in VB/Access based simple software.
thanks

Re: Case management \ Job Logging

Posted: March 14th, 2010, 9:01
by Amarbir[CDR-Labs]
Hi ,
I Am too Looking For This Since ages .

Re: Case management \ Job Logging

Posted: March 14th, 2010, 10:05
by microsoftengineer
Hi
i can make this PM me Details if interested.

Re: Case management \ Job Logging

Posted: March 14th, 2010, 15:39
by zebong
chipsang wrote:PM me , I am interested in VB/Access based simple software.
thanks



Can you show some screens of your program ?

Re: Case management \ Job Logging

Posted: March 15th, 2010, 6:50
by buster80
microsoftengineer wrote:Hi
i can make this PM me Details if interested.



If we got a pile of names together and priced it right then you could do the same for a number of people, I think that could work quite well especially on this forum.

probably a good idea

andy

Re: Case management \ Job Logging

Posted: March 15th, 2010, 9:11
by TerraNova
Add me in, would love to purchase one.

Re: Case management \ Job Logging

Posted: March 15th, 2010, 10:34
by CK
Why not create a simple job database using Sharepoint? Comes as standard with Win Server 2003.... nice and easy to use.

Re: Case management \ Job Logging

Posted: March 15th, 2010, 11:06
by buster80
CK, thats a good idea but if we are only rocking XP then that might be a pain :)

plus, servers are noisy :D

a simple program that runs on a share or a laptop would be swell i reccon

andy

Re: Case management \ Job Logging

Posted: March 15th, 2010, 11:11
by buster80
OK I will start this

NAMES FOR A JOB LOGGING / CASE MANAGEMENT DB

Add your name and cut and paste along with ideas for fields (microsoftengineer, if you want to stick something together and work out a reasonable price im sure you will have many buyers) :D

buster80 - Me (andy)
terranova
chipsang

Re: Case management \ Job Logging

Posted: March 15th, 2010, 11:27
by drc
There are numerous free open source CRM packages out there too

Re: Case management \ Job Logging

Posted: March 15th, 2010, 12:02
by CK
just throw a basic database together in MS Access.......this isn't rocket science guys....

Re: Case management \ Job Logging

Posted: March 15th, 2010, 13:23
by HDD Spaz
why don't you get someone to develop an online database? This could then be implemented into a website to genrate quotes, sell parts etc.

Shouldn't cost you no more than a grand.

Re: Case management \ Job Logging

Posted: March 15th, 2010, 13:54
by CK
For data security purposes, I wouldn't recommend putting your customer details into any database that will appear online.

Re: Case management \ Job Logging

Posted: March 15th, 2010, 14:40
by HDD Spaz
of course the right security measures should be taken.

Re: Case management \ Job Logging

Posted: March 17th, 2010, 15:22
by shahij
MySQL DATABASE - I can Offer you.
You can use it ONLINE to give LIVE TRACKING SUPPORT To Your CLIENT.
Or also You can use it to your LOCAL PC.
The Options you get...
Track Your Client with assessment report, HDD & its working status, payment maintenance etc...
All you need to enter is the necessary information into the field the program will generate the rest
Assessment Report, Customer Copy, Payment, Delivery details etc.

PM for more details if you are interested.

Re: Case management \ Job Logging

Posted: March 18th, 2010, 4:26
by Steve
This same question was asked nearly 2 years ago by Amarbir.
A simple search will provide the answers.
And a google search for CRM will give you numerous
packages to look at.

Re: Case management \ Job Logging

Posted: March 18th, 2010, 5:40
by unknown
Everyone can create his own simple program with just a simple Access database and Visual basic with some ( buttons,labels,textboxes,simple codes, ... etc) and some basic knowledge.

Re: Case management \ Job Logging

Posted: March 18th, 2010, 13:11
by shahij
Sample Pics

Re: Case management \ Job Logging

Posted: April 5th, 2010, 13:19
by Esollie
Just with minor adjustments in the use of it, we do it online and for free: http://www.pivotaltracker.com/.
This is enough for us, and we can access it from every location in the world. We try to keep things not directly doing recoveries themself to a low-cost but with adiquate functionality, and this does the job for us. OK, it is not written for this use, but who cares if it works?