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Case management \ Job Logging
http://forum.hddguru.com/viewtopic.php?f=7&t=15117
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Author:  buster80 [ March 13th, 2010, 9:12 ]
Post subject:  Case management \ Job Logging

I was wondering if anyone does a database or simple program for logging DR jobs, i.e contact details and drive type from drop down box etc.

most I.T related software would be to complex and overkill

anyone do one?

andy

Author:  chipsang [ March 13th, 2010, 10:11 ]
Post subject:  Re: Case management \ Job Logging

PM me , I am interested in VB/Access based simple software.
thanks

Author:  Amarbir[CDR-Labs] [ March 14th, 2010, 9:01 ]
Post subject:  Re: Case management \ Job Logging

Hi ,
I Am too Looking For This Since ages .

Author:  microsoftengineer [ March 14th, 2010, 10:05 ]
Post subject:  Re: Case management \ Job Logging

Hi
i can make this PM me Details if interested.

Author:  zebong [ March 14th, 2010, 15:39 ]
Post subject:  Re: Case management \ Job Logging

chipsang wrote:
PM me , I am interested in VB/Access based simple software.
thanks



Can you show some screens of your program ?

Author:  buster80 [ March 15th, 2010, 6:50 ]
Post subject:  Re: Case management \ Job Logging

microsoftengineer wrote:
Hi
i can make this PM me Details if interested.



If we got a pile of names together and priced it right then you could do the same for a number of people, I think that could work quite well especially on this forum.

probably a good idea

andy

Author:  TerraNova [ March 15th, 2010, 9:11 ]
Post subject:  Re: Case management \ Job Logging

Add me in, would love to purchase one.

Author:  CK [ March 15th, 2010, 10:34 ]
Post subject:  Re: Case management \ Job Logging

Why not create a simple job database using Sharepoint? Comes as standard with Win Server 2003.... nice and easy to use.

Author:  buster80 [ March 15th, 2010, 11:06 ]
Post subject:  Re: Case management \ Job Logging

CK, thats a good idea but if we are only rocking XP then that might be a pain :)

plus, servers are noisy :D

a simple program that runs on a share or a laptop would be swell i reccon

andy

Author:  buster80 [ March 15th, 2010, 11:11 ]
Post subject:  Re: Case management \ Job Logging

OK I will start this

NAMES FOR A JOB LOGGING / CASE MANAGEMENT DB

Add your name and cut and paste along with ideas for fields (microsoftengineer, if you want to stick something together and work out a reasonable price im sure you will have many buyers) :D

buster80 - Me (andy)
terranova
chipsang

Author:  drc [ March 15th, 2010, 11:27 ]
Post subject:  Re: Case management \ Job Logging

There are numerous free open source CRM packages out there too

Author:  CK [ March 15th, 2010, 12:02 ]
Post subject:  Re: Case management \ Job Logging

just throw a basic database together in MS Access.......this isn't rocket science guys....

Author:  HDD Spaz [ March 15th, 2010, 13:23 ]
Post subject:  Re: Case management \ Job Logging

why don't you get someone to develop an online database? This could then be implemented into a website to genrate quotes, sell parts etc.

Shouldn't cost you no more than a grand.

Author:  CK [ March 15th, 2010, 13:54 ]
Post subject:  Re: Case management \ Job Logging

For data security purposes, I wouldn't recommend putting your customer details into any database that will appear online.

Author:  HDD Spaz [ March 15th, 2010, 14:40 ]
Post subject:  Re: Case management \ Job Logging

of course the right security measures should be taken.

Author:  shahij [ March 17th, 2010, 15:22 ]
Post subject:  Re: Case management \ Job Logging

MySQL DATABASE - I can Offer you.
You can use it ONLINE to give LIVE TRACKING SUPPORT To Your CLIENT.
Or also You can use it to your LOCAL PC.
The Options you get...
Track Your Client with assessment report, HDD & its working status, payment maintenance etc...
All you need to enter is the necessary information into the field the program will generate the rest
Assessment Report, Customer Copy, Payment, Delivery details etc.

PM for more details if you are interested.

Author:  Steve [ March 18th, 2010, 4:26 ]
Post subject:  Re: Case management \ Job Logging

This same question was asked nearly 2 years ago by Amarbir.
A simple search will provide the answers.
And a google search for CRM will give you numerous
packages to look at.

Author:  unknown [ March 18th, 2010, 5:40 ]
Post subject:  Re: Case management \ Job Logging

Everyone can create his own simple program with just a simple Access database and Visual basic with some ( buttons,labels,textboxes,simple codes, ... etc) and some basic knowledge.

Author:  shahij [ March 18th, 2010, 13:11 ]
Post subject:  Re: Case management \ Job Logging

Sample Pics

Attachments:
Payment Maintenece.jpg
Payment Maintenece.jpg [ 188.65 KiB | Viewed 14404 times ]
Status Update Pic.jpg
Status Update Pic.jpg [ 145.11 KiB | Viewed 14404 times ]

Author:  Esollie [ April 5th, 2010, 13:19 ]
Post subject:  Re: Case management \ Job Logging

Just with minor adjustments in the use of it, we do it online and for free: http://www.pivotaltracker.com/.
This is enough for us, and we can access it from every location in the world. We try to keep things not directly doing recoveries themself to a low-cost but with adiquate functionality, and this does the job for us. OK, it is not written for this use, but who cares if it works?

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