Tools for hard drive diagnostics, repair, and data recovery
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HDD Unknown - 0 Kb

March 18th, 2013, 8:08

Dear Forum Users,

I have a 500GB Hitachi HD that is not recognized by any OS I have, my last hope is Linux, I made 3 Live CD with versions of Backtrack 5, Ubuntu and Big Linux.

When I insert the HD and use GParted in all distributions it finds no hard drive connected.

If I go into the hardware settings I see my HD but it appears as if the capacity was 0 Kb but it has 500 Gb.

I'm trying trought gparted (doesn't list the drive) and fdisk (doesn't list the drive), in Windows I had tried replace the MBR info (error), EASEUS Partition Manager is the unique program that can list the drive, but show the error I/O.

When I plug in Sagemcom Device and format, then i put it back in my desktop just show me the samething.

If I flash a new firmware I can restore this HD? And if I make a ZeroFill?

Please help me out.

Sincerely,
Barros

Re: HDD Unknown - 0 Kb

March 18th, 2013, 15:47

From all you are saying this one will not work. Spildit is right bin the drvie you will not fix it the way you are going now. This drive needs professional tools to fix the issues on this one. You can not flash it like Spildit said because like he said it is not a cell phone.

Important Data = professional recovery
Non Important Data = bin drive

Considering you tried to format it looks like non important data so looks like Bin the HDD and get a new one and go on.

Try to look at MHDD and see what happens. But considering the BIOS will not see this one then you can not use this program. This is DOS based prorgam and BIOS has to see the drive to run it.

Re: HDD Unknown - 0 Kb

March 18th, 2013, 19:38

Spildit wrote:If you dont need the data inside thd drive just bin it or rma and get a new one.
You can't simply flash the hdd firmware without expensive tools.
Hdd its not a cell phone.
If you need the data inside the drive you will have to take it to a data recovery center.
The only thing that you can try is remove the drive from the external enclosure(usb box) (assuming its an external drive) and try to connect directly to the sata port of the computer.


I don't care about the data, have any tutorial to tech how to bin it or rma?

It's a internal HDD notebook.

Re: HDD Unknown - 0 Kb

March 18th, 2013, 20:14

rajaba21 wrote:
Spildit wrote:If you dont need the data inside thd drive just bin it or rma and get a new one.
You can't simply flash the hdd firmware without expensive tools.
Hdd its not a cell phone.
If you need the data inside the drive you will have to take it to a data recovery center.
The only thing that you can try is remove the drive from the external enclosure(usb box) (assuming its an external drive) and try to connect directly to the sata port of the computer.


I don't care about the data, have any tutorial to tech how to bin it or rma?

It's a internal HDD notebook.

check with manufacture of the notebook and see if it is under warrenty. Then if it is there is a place on there that will tell you what to do to send it in for RMA. If no go to the website for the drive and enter the S/N of this one and see if it is under warrenty. If so follow what they tell you to do on this one to send it in for RMA.

Re: HDD Unknown - 0 Kb

March 18th, 2013, 22:20

poehere wrote:
rajaba21 wrote:
Spildit wrote:If you dont need the data inside thd drive just bin it or rma and get a new one.
You can't simply flash the hdd firmware without expensive tools.
Hdd its not a cell phone.
If you need the data inside the drive you will have to take it to a data recovery center.
The only thing that you can try is remove the drive from the external enclosure(usb box) (assuming its an external drive) and try to connect directly to the sata port of the computer.


I don't care about the data, have any tutorial to tech how to bin it or rma?

It's a internal HDD notebook.

check with manufacture of the notebook and see if it is under warrenty. Then if it is there is a place on there that will tell you what to do to send it in for RMA. If no go to the website for the drive and enter the S/N of this one and see if it is under warrenty. If so follow what they tell you to do on this one to send it in for RMA.


Those hard drive I took it from a decoder that i bought, so it doesn't have warrenty...

Re: HDD Unknown - 0 Kb

March 18th, 2013, 23:54

Sorry then throw it away, tear it apart and make HDD art with it. But no warrenty buy new and start over.

Re: HDD Unknown - 0 Kb

March 19th, 2013, 21:53

poehere wrote:Sorry then throw it away, tear it apart and make HDD art with it. But no warrenty buy new and start over.

This HDD work fine, I just can't mount it.

Re: HDD Unknown - 0 Kb

March 20th, 2013, 2:45

Wait first you said it was your laptop hard drive now you say it is a decoder hard drive. What one is it?
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