HDD GURU FORUMS :: View topic - WDR-SRT

labtech wrote:

Out of curiosity, did the customer say they used the WRT on their drives?

Asking cause I can't get any customer to tell the truth anymore.

A couple of people have said they used "some Chinese WD software", hence why i said "or similar"

But that was after constantly asking the same question over and over again until they tell the truth.

Others continue to lie. Like the drives s/n not matching the lid but matching the "donor" they sent with the patient drive, and ROM head map showing "0,1" when in fact the are 3 heads and 0 is physically missing!! Of course the drive "just did this on its own".... Yeah, right!

All this DIY bodging makes our job 10x more difficult and often impossible as the tissue of lies unfolds.

Author:	michael chiklis [ June 13th, 2012, 6:25 ]
Post subject:	WDR-SRT - Chinatoolz
Hello, what do you think about this tool? http://www.chinatoolz.com/wdr-srt/ It's good or a fake as pc3k chinese version?

Author:	thatdellguy [ June 13th, 2012, 16:16 ]
Post subject:	Re: WDR-SRT - Chinatoolz
If you haven't purchased tools from China before your in for a quick lesson on quality.

Author:	pcimage [ June 13th, 2012, 16:28 ]
Post subject:	Re: WDR-SRT - Chinatoolz
Seen quite a few drives in that have been massacred by this s/w or similar. "DIY types" buy it and try to fix their drives themselves, before passing it on for "proper" recovery. By which time they have DIY'd it to death Had several where they have pressed every button going, having no idea what they are doing and can't remember what they have done to try and stop their WD drive from clicking.

Author:	labtech [ June 13th, 2012, 17:14 ]
Post subject:	Re: WDR-SRT - Chinatoolz
Out of curiosity, did the customer say they used the WRT on their drives? Asking cause I can't get any customer to tell the truth anymore.

Author:	dobrevjetser [ June 14th, 2012, 12:27 ]
Post subject:	Re: WDR-SRT - Chinatoolz
Like House says: Every patient lies

HDD GURU FORUMS http://forum.hddguru.com/

WDR-SRT - Chinatoolz http://forum.hddguru.com/viewtopic.php?f=7&t=23215	Page 1 of 1

Author:	pcimage [ June 14th, 2012, 15:30 ]
Post subject:	Re: WDR-SRT - Chinatoolz
labtech wrote: Out of curiosity, did the customer say they used the WRT on their drives? Asking cause I can't get any customer to tell the truth anymore. A couple of people have said they used "some Chinese WD software", hence why i said "or similar" But that was after constantly asking the same question over and over again until they tell the truth. Others continue to lie. Like the drives s/n not matching the lid but matching the "donor" they sent with the patient drive, and ROM head map showing "0,1" when in fact the are 3 heads and 0 is physically missing!! Of course the drive "just did this on its own".... Yeah, right! All this DIY bodging makes our job 10x more difficult and often impossible as the tissue of lies unfolds.

Author:	BlackST [ June 15th, 2012, 7:04 ]
Post subject:	Re: WDR-SRT - Chinatoolz
That's why diagnose is not for free...

Author:	hhddrec [ April 4th, 2013, 9:00 ]
Post subject:	Re: WDR-SRT - Chinatoolz
Hi pcimage You are on true, customers makes lot of strange things to get data from crashed HDDs but this dificults our work. Problaby BlackST is on true and diagnose must be by paid

Author:	visz [ April 23rd, 2013, 2:07 ]
Post subject:	Re: WDR-SRT - Chinatoolz
pcimage wrote: labtech wrote: Out of curiosity, did the customer say they used the WRT on their drives? Asking cause I can't get any customer to tell the truth anymore. A couple of people have said they used "some Chinese WD software", hence why i said "or similar" But that was after constantly asking the same question over and over again until they tell the truth. Others continue to lie. Like the drives s/n not matching the lid but matching the "donor" they sent with the patient drive, and ROM head map showing "0,1" when in fact the are 3 heads and 0 is physically missing!! Of course the drive "just did this on its own".... Yeah, right! All this DIY bodging makes our job 10x more difficult and often impossible as the tissue of lies unfolds. naa..that that positively ..even if they makes our job 10x more difficult and we manage to get the data back for them..we will charge them 10x more cost of data recovery to them..haha that is what i did..

Author:	visz [ April 23rd, 2013, 2:10 ]
Post subject:	Re: WDR-SRT - Chinatoolz
hhddrec wrote: Hi pcimage You are on true, customers makes lot of strange things to get data from crashed HDDs but this dificults our work. Problaby BlackST is on true and diagnose must be by paid As for me,in my country,some of the DR companies will charge a customer for a labour charge / diagnostic even if the data cant be retrieved.However,our mentality here isnt the same as another countries like UK or in the US..people most likely will scold us if we charge them for a labour charge with no data .So,i practically do no data no charge

Author:	labtech [ April 23rd, 2013, 8:50 ]
Post subject:	Re: WDR-SRT - Chinatoolz
No data no charge policy vs. charging for certain services is NOT market/country specific. There are companies in every corner of the world that practice both. It is more specific to the type of company, how much work volume they have, and numerous other smaller factors.

Page 1 of 1	All times are UTC - 5 hours [ DST ]
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group http://www.phpbb.com/