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barlas
 Post subject: wd mypassport firmware update failed
PostPosted: August 21st, 2015, 4:29 
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Joined: August 21st, 2015, 4:25
Posts: 1
Location: london
hi its barlas from london
i have wd10tmw. i tried to update the firmware but it failed now hdd is not working. when i connect it with laptop i hear usb connection sound windows install the drivers but hdd doesnt appear anywhere. tried to update firmware again but wd utility dont find hdd. any help i have very impornat pictures saved on it.
thanks
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lcoughey
 Post subject: Re: wd mypassport firmware update failed
PostPosted: August 21st, 2015, 8:15 
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Joined: February 9th, 2009, 16:13
Posts: 2513
Location: Ontario, Canada
Didn't the firmware update utility tell you to backup your data before updating? I suggest you send your drive to pcimage.co.uk before you make it any worse.

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