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 Post subject: WD 2.5" 500GB black stuck spindle
PostPosted: September 2nd, 2015, 11:10 
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Joined: September 2nd, 2015, 7:41
Posts: 2
Location: Italy
Hi guys,

i want ask you if there are tools that can fix a problem of my wd hdd 2.5" 500GB black.

The problem can be viewed on YouTube at the following link: http://youtu.be/VSPZd8EZoUs i think is a stuck spindle problem.

I not want open hdd becouse it have warranty but i want can try to recover data from it.

The hdd it was formatted into ext4 system with ubuntu for only data, not os installed.

Thanks a lot for the help


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 Post subject: Re: WD 2.5" 500GB black stuck spindle
PostPosted: September 2nd, 2015, 18:41 
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Joined: November 24th, 2013, 18:13
Posts: 438
Location: Poland
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.

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 Post subject: Re: WD 2.5" 500GB black stuck spindle
PostPosted: September 2nd, 2015, 18:51 
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Joined: August 19th, 2007, 17:30
Posts: 1917
Location: In your hard drive.
Head stiction or detached heads. Not DIY unless you have head tools, clean room, good imaging equipment, experience, ect...

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 Post subject: Re: WD 2.5" 500GB black stuck spindle
PostPosted: September 3rd, 2015, 3:27 
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Joined: November 29th, 2006, 10:08
Posts: 7855
Location: UK
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.


No, it's NOT a PCB issue.

It's stuck spindle, either heads stuck to platter surface or heads assembly mashed into ramp.

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 Post subject: Re: WD 2.5" 500GB black stuck spindle
PostPosted: September 3rd, 2015, 4:12 
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Joined: September 2nd, 2015, 7:41
Posts: 2
Location: Italy
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.

Hi, i've tried changing the PCB with that of another of the same type hdd (When I bought this hard drive I took two) and the problem persist.


Pictures 1 and 2 are on the disc that have the issue, while the photos 3 and 4 are those of hard working.

Attachment:
1.jpg
1.jpg [ 274.4 KiB | Viewed 6457 times ]

Attachment:
2.jpg
2.jpg [ 328.21 KiB | Viewed 6457 times ]

Attachment:
3.jpg
3.jpg [ 305.81 KiB | Viewed 6457 times ]

Attachment:
4.jpg
4.jpg [ 314.46 KiB | Viewed 6457 times ]



thatdellguy wrote:
Head stiction or detached heads. Not DIY unless you have head tools, clean room, good imaging equipment, experience, ect...


I thought so, thanks a lot.


pcimage wrote:
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.


No, it's NOT a PCB issue.

It's stuck spindle, either heads stuck to platter surface or heads assembly mashed into ramp.


I also believe that it does.

Do you think there is an attempt to unlock without opening it? I do not know maybe a magnet, freezer etc? I will not open it because it is still under warranty.

Thanks a lot guys.


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 Post subject: Re: WD 2.5" 500GB black stuck spindle
PostPosted: September 3rd, 2015, 4:30 
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Joined: January 28th, 2009, 10:54
Posts: 3408
Location: Greece
You're spinning your wheels changing pcb etc. You're wasting time and money.
This is definitely stuck heads and needs clean room work.

If data is valuable, stop experimenting, you're only going to make things worse.

Consult a good DR lab to get your data back.
I suggest Luca at http://www.ultrarecovery.com/

Good luck.

PS. Wow, an Esprit. A failed Esprit. :mrgreen:

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