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WD 2.5" 500GB black stuck spindle
http://forum.hddguru.com/viewtopic.php?f=7&t=31884		 Page 1 of 1
Author:  hunte88 [ September 2nd, 2015, 11:10 ]
Post subject:  WD 2.5" 500GB black stuck spindle
Hi guys,

i want ask you if there are tools that can fix a problem of my wd hdd 2.5" 500GB black.

The problem can be viewed on YouTube at the following link: http://youtu.be/VSPZd8EZoUs i think is a stuck spindle problem.

I not want open hdd becouse it have warranty but i want can try to recover data from it.

The hdd it was formatted into ext4 system with ubuntu for only data, not os installed.

Thanks a lot for the help
Author:  pikus_09 [ September 2nd, 2015, 18:41 ]
Post subject:  Re: WD 2.5" 500GB black stuck spindle
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.
Author:  thatdellguy [ September 2nd, 2015, 18:51 ]
Post subject:  Re: WD 2.5" 500GB black stuck spindle
Head stiction or detached heads. Not DIY unless you have head tools, clean room, good imaging equipment, experience, ect...
Author:  pcimage [ September 3rd, 2015, 3:27 ]
Post subject:  Re: WD 2.5" 500GB black stuck spindle
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.


No, it's NOT a PCB issue.

It's stuck spindle, either heads stuck to platter surface or heads assembly mashed into ramp.
Author:  hunte88 [ September 3rd, 2015, 4:12 ]
Post subject:  Re: WD 2.5" 500GB black stuck spindle
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.

Hi, i've tried changing the PCB with that of another of the same type hdd (When I bought this hard drive I took two) and the problem persist.


Pictures 1 and 2 are on the disc that have the issue, while the photos 3 and 4 are those of hard working.

Attachment:
1.jpg
1.jpg [ 274.4 KiB | Viewed 7677 times ]

Attachment:
2.jpg
2.jpg [ 328.21 KiB | Viewed 7677 times ]

Attachment:
3.jpg
3.jpg [ 305.81 KiB | Viewed 7677 times ]

Attachment:
4.jpg
4.jpg [ 314.46 KiB | Viewed 7677 times ]



thatdellguy wrote:
Head stiction or detached heads. Not DIY unless you have head tools, clean room, good imaging equipment, experience, ect...


I thought so, thanks a lot.


pcimage wrote:
pikus_09 wrote:
This problem is PCB, ROM, no spindel. Attatch photo PCB front and rear.


No, it's NOT a PCB issue.

It's stuck spindle, either heads stuck to platter surface or heads assembly mashed into ramp.


I also believe that it does.

Do you think there is an attempt to unlock without opening it? I do not know maybe a magnet, freezer etc? I will not open it because it is still under warranty.

Thanks a lot guys.
Author:  northwind [ September 3rd, 2015, 4:30 ]
Post subject:  Re: WD 2.5" 500GB black stuck spindle
You're spinning your wheels changing pcb etc. You're wasting time and money.
This is definitely stuck heads and needs clean room work.

If data is valuable, stop experimenting, you're only going to make things worse.

Consult a good DR lab to get your data back.
I suggest Luca at http://www.ultrarecovery.com/

Good luck.

PS. Wow, an Esprit. A failed Esprit. :mrgreen:
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