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A very idiot question
http://forum.hddguru.com/viewtopic.php?f=7&t=32688		 Page 1 of 1
Author:  alindumitru46 [ January 10th, 2016, 18:56 ]
Post subject:  A very idiot question
Hi,
I have a 500GB Toshiba hdd with 1 week of warranty remain. The very idiot and stupid question is all of this HDD info software are a piece of shit?
Because the hdd sounds very clicky, I used Everest ultimate edition for reading SMART values and found 10485841 seek errors :oops: (this photo is on the other computer)
After that I replaced the hdd and preparing for wiping. But I said to read again the SMART values. Now I used Hdd Tune, Aida64 and Crystal Diskmark and posted the screencaptures.
As principal defect for warranty I mentioned the first value that makes win 7 to call for urgent back-up.
What is that? Can be RMA de hdd now, with this values?

Computer: Gigabyte GA-B85M, Intel 3220 CPU, 1x4GB Adata 1600MHz, Super Flower Atlas 450W PSU
Thanks in advance.

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Author:  jermy [ January 10th, 2016, 19:42 ]
Post subject:  Re: A very idiot question
according to SMART don't seems to be qualified for RMA
especially when most companies don't/won't rely on these programs only on the software they provide
Author:  fzabkar [ January 10th, 2016, 20:42 ]
Post subject:  Re: A very idiot question
To me the drive looks to be in perfect health, and I can't see any evidence of seek errors.

BTW, some raw numbers look huge but are in fact benign.

For example, the temperature attribute breaks down into 3 smaller hexadecimal numbers:

    0x002A00150024 -> 0x002A 0x0015 0x0024

These represent the maximum (0x2A = 42C), minimum (0x15 = 21C) and current (0x24 = 36C) temperatures for the current power cycle.

Similarly, the Spin-Up Time consists of 3 smaller values:

    0x0003 0x0045 0x0A6

The important thing is that the Current and Worst normalised values are all way above the Threshold. The threshold is the point where the drive is considered to have failed.

I don't know about the "clickiness", though.
Author:  alindumitru46 [ January 14th, 2016, 5:32 ]
Post subject:  Re: A very idiot question
This is first screen capture...
I totally agree with your but warranty of hdd expires on 15/01/2016 and did not want to risk with this problem.
What is strange is that the hard drive had problems in early November.
After I cloned myself on another hdd only now, three months later I made these checks, but on Gigabyte GA-x48-DQ6 motherboard.
HDD behaved flawlessly now, but it just confused me the differences between the values displayed.
I think this must be unique, even if displayed hexadecimal, decimal or otherwise.
CAn be a chipset issue?
Or a subtle problem due to power fluctuations, even if the PSU is decent?

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Author:  Kum Ruzvelt [ January 14th, 2016, 6:50 ]
Post subject:  Re: A very idiot question
How many time you run HDD regenerator or similar software?
Author:  fzabkar [ January 14th, 2016, 14:44 ]
Post subject:  Re: A very idiot question
15 hours before the HD Sentinel test, the Everest results were ...

Code:
Power-On Hours        4924          0x133C
SpinUp Time           5 046 357     0x004D 0055
Raw Read Error Rate   65 536        0x0001 0000
Seek Error Rate       10 485 841    0x00A0 0051

ISTM that there was only one read error. Assuming I'm interpreting the numbers correctly, there was a serious seek problem, but this has now cleared up. I don't know what to make of that.
Author:  jermy [ January 14th, 2016, 21:50 ]
Post subject:  Re: A very idiot question
i'll repeat it again
i can't see a reason that toshiba will RMA your drive
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