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My Passport WD is seen as CD Drive

Posted: September 16th, 2019, 14:04
by NanaGuru
Hello, my External disk my passport WD is seen by my PC as CD Drive, but I can´t see it´s content.
Is there a way to see the files it contains.
I have to say this happened after I set a password with smartware.
Thanks in advance.

Re: My Passport WD is seen as CD Drive

Posted: September 16th, 2019, 14:17
by lcoughey
Now you need to run the smartware app in the CD drive and enter the password.

Re: My Passport WD is seen as CD Drive

Posted: September 18th, 2019, 10:59
by NanaGuru
Hello mr. Icoughey thanks for your time.
I run smartware it rcognizes my external disk (my passport esential) it says is locked and ask for passsword,
after enter password a red X appears on it and a message like " there is no partition".

What can I do ?
Thanks in advance.

Re: My Passport WD is seen as CD Drive

Posted: September 18th, 2019, 13:05
by NanaGuru
The exact message is "no writable partition found".