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 Post subject: Western Digital Head issue
PostPosted: April 26th, 2010, 11:42 
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Joined: September 2nd, 2008, 18:07
Posts: 49
Location: Shelton, Connecticut USA
What is the deal with these Western Digitals with 1 head failing? I have seen a lot of this issue too often. Can anybody shed the light on the cause of this failure? A lot of them seems not to respond to head exchange. I would like to know what you guys think about this.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 11:51 
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Joined: July 16th, 2008, 17:52
Posts: 489
Location: Long Beach, California
alignment.


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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 11:56 
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Joined: November 9th, 2006, 15:15
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gus wrote:
I would like to know what you guys think about this.


More customers :wink:


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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 11:58 
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Joined: September 2nd, 2008, 18:07
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Location: Shelton, Connecticut USA
yeah, that is right. But some of us are scratching our heads on this problem.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:07 
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Location: Shelton, Connecticut USA
Russwinters wrote:
alignment.

interesting answer. A lot of them, head 0 is the issue. Could there be a platter shift on these drives? I know the alignment issue is a guarded top secret.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:08 
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Joined: August 12th, 2008, 13:11
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Location: USA
gus wrote:
these Western Digitals

Which Western Digitals?

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:13 
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Location: Shelton, Connecticut USA
drc wrote:
gus wrote:
these Western Digitals

Which Western Digitals?

a lot of them--WD2500AAJS-40VWA1, WD3200AAJS-55RYA0--
It seems like a lot of Tornado (2d) families have this issue. Most of the families suffer this type of issue from time to time.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:19 
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Joined: September 2nd, 2008, 18:07
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Location: Shelton, Connecticut USA
One funny thing about these drives, they do not respond to no other heads but their own. I find this very baffling.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:22 
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Joined: November 9th, 2006, 15:15
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gus wrote:
A lot of them seems not to respond to head exchange



gus wrote:
One funny thing about these drives, they do not respond to no other heads but their own. I find this very baffling.


I think you are doing something incorrectly. Head exchange is not easy on WD, especially 3,5" models, but is not impossible and do generally respond with donor HSA.

They do suffer with several issues such as the alignment issue, but there are methods to work with this issue.


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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 12:56 
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Joined: September 2nd, 2008, 18:07
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Location: Shelton, Connecticut USA
Yeah, I think the general consensus here is that the alignment has to be taken into consideration. One thing that I can't understand is that head exchange with its own head work as previously. Nothing different was done, except a different head.
Even with a matching firmware drive, it does not response.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 15:08 
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Joined: April 15th, 2009, 12:39
Posts: 33
Location: Ashburn, VA: USA
Gus,

How are you attempting to combat the alignment issues inherent in WD drives since they have screws which control alignment going through the external shell itself? How sure are you that alignment isn't your main problem the whole time and that the HSA is not the issue?


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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 15:19 
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Location: Shelton, Connecticut USA
MadMex,

That is the million dollar question. In this one area, many of us are left behind :-) How do you test for that issue?

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 15:29 
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Joined: August 12th, 2008, 13:11
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Location: USA
tbh I doubt any of the people who are "in the know" are going to leak much on this

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 15:38 
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Joined: September 2nd, 2008, 18:07
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Location: Shelton, Connecticut USA
drc wrote:
tbh I doubt any of the people who are "in the know" are going to leak much on this

I know this much. I have been in this forum for a long time; and I know what can be shared and not.

a little clue can be helpful. If somebody is willing to sell the info, I am all ears. :-)

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 16:36 
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Joined: November 29th, 2006, 10:08
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Location: UK
I can handle these and other big WD drives in UK :-)

It took quite a lot work to get it right that's all I'll say!

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 17:01 
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Joined: October 3rd, 2005, 0:40
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Location: Hungary
yeah, these are tough questions... :)

pepe

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 17:03 
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Joined: November 29th, 2006, 10:08
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Location: UK
Well, the questions are easy.

The answers are the tough bit!! :lol:

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 17:27 
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Location: Shelton, Connecticut USA
pcimage wrote:
I can handle these and other big WD drives in UK :-)

It took quite a lot work to get it right that's all I'll say!



If you were in the US, I would have outsource them to you.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 17:33 
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Joined: September 2nd, 2008, 18:07
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Location: Shelton, Connecticut USA
:-)

I will smile along.

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 Post subject: Re: Western Digital Head issue
PostPosted: April 26th, 2010, 18:45 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
It's been a bit of a learning curve, but to me, the Royal series of drives (including Tornado) are probably the easiest to do head swaps on. Our batting average is high. It didn't start out that way. It is not so much a matter of esoteric knowledge and high tech procedures as much as good methods and habits.

We struggle with Zeus (KS, etc.) series because of alignment, as well as the pre-Royal versions. I am finishing up a WD1600BB that another, bigger data recovery company declared was unrecoverable. We should get about 99%. But it has taken weeks of imaging, swapping heads, etc. to finally get the balance. The media seems to be degrading and fouling the heads.

Patience and persistence are key.

Jono

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