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pclab

Post subject: Can't open files

Posted: August 26th, 2010, 12:33

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Hi

After imaging a bad disk to a donor, I scanned the donor with R-Studio, where I could find the files that I want. So I recover them to my disk. But, when I try to open no matter what file, they are always corrupted, although the file has the correct name and size.

How can the files be repaired?

Thanks

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poehere

Post subject: Re: Can't open files

Posted: August 26th, 2010, 12:53

Joined: February 27th, 2009, 3:26
Posts: 1721
Location: French Polynesia Tahiti

Try get data back on this one and when you finish your scan you can test the documents from the scan on this one to see if they are readable

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 12:58

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Sorry, but I didn't understand...

From where should I get the data??

Thanks for your reply.

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poehere

Post subject: Re: Can't open files

Posted: August 26th, 2010, 13:00

Joined: February 27th, 2009, 3:26
Posts: 1721
Location: French Polynesia Tahiti

It is not from where should I get the data it is a program called "Get Data Back for NTSF or FAT". You buy it that is where you get it from.

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 13:03

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Oh ok. I'm gonna try that. Is it better then R-Studio?

Thanks

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 13:37

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Hi

Using Get Data Back does the same... :oops:

Any other options?

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pcimage

Post subject: Re: Can't open files

Posted: August 26th, 2010, 15:15

Joined: November 29th, 2006, 10:08
Posts: 7865
Location: UK

What's the drive?

Could be a translator issue.

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 16:03

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

The original is a Toshiba 2,5" 80GB (don't know the model now), the donor is a Seagate 3,5" 250GB.

Strange, all the files are there, with full size. I can only open a few of them....

Thank You

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Post subject: Re: Can't open files

Posted: August 26th, 2010, 17:08

Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin

Check with customer if they were using Microsoft EFS encryption..

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 17:32

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

CK wrote:

Check with customer if they were using Microsoft EFS encryption..

Hum, I don't think so.. But I'll ask tomorrow.

In case of using EFS, how can I decrypt it?

Thanks for all your hints.

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Post subject: Re: Can't open files

Posted: August 26th, 2010, 17:54

Joined: March 13th, 2005, 12:33
Posts: 872
Location: Dublin

There are a few ways to do it, but you could try ... http://www.diskinternals.com/efs-recovery/

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pclab

Post subject: Re: Can't open files

Posted: August 26th, 2010, 18:01

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Thanks CK.

Tomorrow I'll give a feedback.

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pclab

Post subject: Re: Can't open files

Posted: August 27th, 2010, 6:50

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Hello Again

No Encrytion whatsoever. The client was using XP.

Just software can recover this, right?

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pclab

Post subject: Re: Can't open files

Posted: August 27th, 2010, 11:29

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Can this happen because the imaging was done by "reverse imaging"??

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HDD Spaz

Post subject: Re: Can't open files

Posted: August 27th, 2010, 15:05

Joined: October 13th, 2008, 7:29
Posts: 1493

are you sure you completed full image? Have you looked at raw hex? Does it contain 'DATA'?

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pclab

Post subject: Re: Can't open files

Posted: August 27th, 2010, 15:43

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

The Image at 90% start to give many errors, so I decided to stop it and see if there are any files on the disk.

How to check the raw hex? With Winhex? What should I find?? :oops:

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dick

Post subject: Re: Can't open files

Posted: August 27th, 2010, 17:15

Joined: January 8th, 2008, 5:21
Posts: 927
Location: uk

If you have got pc3000 dataextractor then mount the original drive and attempt to recover one of the known bad files.
If you havn't got then use Dmde or R studio to attempt the same. Can you recover a working file?
In all of these programmes as well as Winhex it is also possible to view files as raw hex. You need to look and check the file header and also look if there is what looks like valid data following on until the next file.

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pclab

Post subject: Re: Can't open files

Posted: August 27th, 2010, 17:29

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Yeah, I can see some photos (just 4 or 5 in a few thousands...)
I tried to recover with R-Studio but only in the donor drive. How can I recover from the original if it has problems?
I'm gonna study the hex system.

Thanks

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poehere

Post subject: Re: Can't open files

Posted: August 27th, 2010, 17:52

Joined: February 27th, 2009, 3:26
Posts: 1721
Location: French Polynesia Tahiti

What did you use to clone this drive with. Even with problems a good toll for cloning can handle the errors in the drive. You should try again to clone this drive again and leave it to finish even if it has errors at the beginng of the drive

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pclab

Post subject: Re: Can't open files

Posted: August 27th, 2010, 18:17

Joined: July 12th, 2010, 4:38
Posts: 1455
Location: Portugal

Hi Poehere

I use Media Tools Pro. I will buy DDI, but just next month :mrgreen:

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