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 Post subject: WD3200KS
PostPosted: September 5th, 2010, 6:48 
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Joined: September 5th, 2010, 6:36
Posts: 8
Location: Greece
Hello! :)

I have a wd3200ks that it' can't be detected by any motherboard or external case with usb or eSATA support. The disk spins and it sound that it works correct but i can see it in any way! I read the forum and i found several information about checking the PCB.

So i check

R120 (ok)
L11,L7,L9,L2 (ok)
D3,D4,D2 (ok)
The two 6pin transistors (ok)

I also clean the head and motor connectors on the pcb.

But i have the same result....

What else can I check? Please help

Thanks :)


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 Post subject: Re: WD3200KS
PostPosted: September 5th, 2010, 7:03 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
I'm not a DR guy, but IMO it doesn't sound like a board fault.


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 Post subject: Re: WD3200KS
PostPosted: September 5th, 2010, 7:06 
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Joined: September 5th, 2010, 6:36
Posts: 8
Location: Greece
So I can't do anything by myself right?


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 Post subject: Re: WD3200KS
PostPosted: September 5th, 2010, 8:10 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
No you can't.

Hear what happens at startup, 99% you hear motor spin up, head move (unpark), maybe fist calibration, then some quick faint clicks then nothing else (eventually, after a while, the drive can stop spinning but it's not obligatory).

If so it is quite sure it's an internal problem. If the drive is recognised LATER or if you wait enough with only power on then connect the interface and try to see the drive - eventually as WDxxxx where xxxx is the factory name, NOT the model, you are sure that if you need data you have to find a pro.

There is a slight chance that the problem may be "internal" but not physical - in that case it is less serious - it requires dedicated equipment and K-H to solve the problem (how much does it cost ? SEVERAL THOUSANDS EURO worth on equipment and INVALUABLE know-how as nobody will tell you what to do)

Before you ask , if you are thinking about opening the drive and replacing something on your own, you are going to destroy it for sure (the old "I want to do it for learning only so please tell me how to do it" thing doesn't work here).
If you really want to see what's inside, open it but don't ask for data later (these drives are a pain in the ass even for us pros).
Also, there's no software or end-user thing that can pry out a bit of data in this state (if the drive is failing). Sorry for the bad news.


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 Post subject: Re: WD3200KS
PostPosted: September 5th, 2010, 9:20 
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Joined: September 5th, 2010, 6:36
Posts: 8
Location: Greece
BlackST wrote:
No you can't.

Hear what happens at startup, 99% you hear motor spin up, head move (unpark), maybe fist calibration, then some quick faint clicks then nothing else (eventually, after a while, the drive can stop spinning but it's not obligatory).


Yes exaclty that happens....



BlackST wrote:
Before you ask , if you are thinking about opening the drive and replacing something on your own, you are going to destroy it for sure (the old "I want to do it for learning only so please tell me how to do it" thing doesn't work here).



Of cource I am not going to do that cause if is a problem further than the pcb I undersatand that I can't do anything by myself.

BlackST wrote:
If you really want to see what's inside, open it but don't ask for data later (these drives are a pain in the ass even for us pros).


I open several old and bad disk to see what's inside before so there is no reson to open that one...


Again thanks for the help and the realy quick answers all of you!

Cheers


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 Post subject: Re: WD3200KS
PostPosted: September 5th, 2010, 9:45 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
You're welcome.

Then my "remote + blind" diagnose was right ;) . The problem is most probably related to heads or to the service area of the disk and is common on WDs and your series in particular. It is advisable not to turn on the drive as (and this is unpredictable without seeing the drive) if one head physically failed, depending on the failure, you hear nothing but it is screwing the surface (ONE of the surfaces) each time you make the drive spin (even if you don't hear strange sounds from inside)

If you need data back or a SERIOUS diagnose we can help directly or indirectly, send PM. A PROFESSIONAL recovery doesn't always cost the world ;)


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