MultiDrive – free backup, clone & wipe disk utility from Atola Technology

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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 1st, 2012, 16:06 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
QWEREWQ wrote:
the disk report:-
The heads cannot access the service area...

No, the disk is not reporting that. I don't see where you explain your recent actions, but you must have chosen to use some software and that software is reporting the error message that you gave, based on its (correct or incorrect?) diagnosis of the disk's behaviour. Since you have chosen to do DIY, you are now relying on the diagnosis of your chosen software, so your questions might be better sent to the supplier of that software...


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 1st, 2012, 17:07 
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Joined: February 27th, 2009, 3:26
Posts: 1721
Location: French Polynesia Tahiti
I give up. First the disk is reporting WD 800 with 0 LBA and now something else. Looks like all good advise is ignored and nothing you say now can help him. I have told him more than once what is wrong with his disk. Each true statement is changed and some other software is suggested to use on this one. Money is wasted and thrown in the trash and could of already had back your data if you had listened. It is a waste of our time to go on like this with you and if good advice is not taken then please contact who ever you bought this progam from or follow what Franc has said to you and contact him in private and go on with your DIY efforts alone. I think a simple recovery and repair has turned into a trashed efforts on your part. You could of done and I suggested and ask the guy in Egypt to help you out. At first it looked like you were diong this one. Now who knows what you want and what you will do. But for me I am done to try and help you out when you can not listen to good advise and what is said to you on this one. sorry hope you and Franc can get back your data now.

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Iorana Haraharaini


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 2nd, 2012, 4:46 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
Ann, I don't think the OP has touched his drive, nor has he bought any software, or wasted any money. AIUI, he is still exploring his options. One of these options is to read his drive's firmware modules. As you very well know, this is perfectly safe to do. And best of all, it's free.

ISTM that the most appropriate approach is to help the OP as much as we can with his DIY efforts, just as I do in every other forum. Only after we have exhausted all DIY avenues should we start suggesting professional alternatives.

BTW, I prefer to help people publicly rather than privately. In that way more people can benefit. In fact I suspect that the OP's problem may have a simple solution which has potentially wide ramifications. That's why I am prepared to make the effort to investigate it, should the OP wish to do so.

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A backup a day keeps DR away.


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 2nd, 2012, 4:54 
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Joined: September 8th, 2009, 18:21
Posts: 16955
Location: Australia
poehere wrote:
fzabkar wrote:
Try AFF Repair Station:
http://hdd-tools.com/products/rrs/

An online diagnosis is free. Repair, if possible, will cost you US$50.


Wow this one is new an online diagnosis is free. Never tried to do an online diagnosis before. When a drive has problems such as his does it is obvious what is wrong with it and we have told him already what is wrong. He has problems in his mods and tracks and that is why his HDD is reporting as it is.

Quote from AFF Repair Station web site ...

Code:
More than half of hard disk drive failures are caused by firmware area damage. Just a little damage is enough to render a hard drive totally unusable. In such cases hard drive becomes inaccessible and sometimes can completely disappear from the system.

For example, a hard drive can lose its parameters such as device model number and capacity. When it happens, there is no access to partitions and files. In most cases the problem is caused by firmware area damage and can be fixed with Repair Station.

Repair Station reads the Firmware Area, extracts and analyzes all firmware structures, rebuilds damaged parts and writes the firmware back to the drive. The process is absolutely safe to the data (partitions and files) and takes no more than 20 minutes.


Cost - US$50.

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A backup a day keeps DR away.


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 2nd, 2012, 7:48 
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Joined: March 8th, 2010, 15:44
Posts: 176
Location: Portugal
Hello

Now contact Tawfeek Mokhtar and get a professional diagnose.
More you try DIY more risk you have of turn a easy fix in a more complicated issue.


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 2nd, 2012, 10:21 
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Joined: November 9th, 2006, 15:15
Posts: 2984
Chances are the damage extends further than SA damage, and partial ID is made from ROM only.

AFF repair station should be able to look at the HDD, but I think will not help solve the problem.

Ideally a good diagnosis is needed. If one cant be made, send it to a pro who can do it for you.


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 Post subject: Re: Please help--WD 2TB 20EARS green--Full of data!
PostPosted: February 2nd, 2012, 11:09 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
QWEREWQ wrote:
one guy told me that the hd is busy

If the drive indeed stays busy, then there is nothing Repair Station or any other utilities can do without some further intervention first

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You don't have to backup all of your files, just the ones you want to keep.


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