MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
 Post subject: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 7th, 2014, 11:05 
Offline

Joined: September 24th, 2010, 12:09
Posts: 27
Location: Italy
Hi.
First of all, the WD is mine, the Toshiba is of a friend, both drives decided to fail more or less in the same time :(
Both drives were used externally, the wd naturally in a 3.5" externally power supplied usb box, the toshiba in a 2,5" self (by usb itself) power supplied usb box.
Mine was standing in vertical and fallen very few times (for fallen i mean that from vertical it went horizontal) and almost when switched off, the toshiba instead, as much as my friend told me, fallen once when was unplugged (and so unpowered).
The matter is that when he gave me the drive, he said that it only became very slow, but unluckily when I got home, the drive fell from my desktop, again when unplugged (and unboxed) and now the heads bumps and it's not detected either by the usb adapter either by connecting it directly to a sata port.
I attach picture of both labels and control boards numbers, and two audio recordings of the hitting noises.


Attachments:
File comment: Toshiba MK5059GSXP Board Number
Toshiba_Boardnumber.JPG
Toshiba_Boardnumber.JPG [ 54.58 KiB | Viewed 7686 times ]
File comment: Toshiba MK5059GSXP Label
Toshiba_Label.JPG
Toshiba_Label.JPG [ 60.59 KiB | Viewed 7686 times ]
File comment: WD10EADS-00L5B1 Board Label
WD_BoardLabel.JPG
WD_BoardLabel.JPG [ 53.37 KiB | Viewed 7686 times ]
File comment: WD10EADS-00L5B1 Board Number
WD_BoardNumber.JPG
WD_BoardNumber.JPG [ 59.12 KiB | Viewed 7686 times ]
File comment: WD10EADS-00L5B1 Label
WD_Label.JPG
WD_Label.JPG [ 55.3 KiB | Viewed 7686 times ]
Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 7th, 2014, 11:26 
Offline

Joined: September 24th, 2010, 12:09
Posts: 27
Location: Italy
Since I can't edit anymore the post, I'll rewrite everything here.
Hi.
First of all, the WD is mine, the Toshiba is of a friend, both drives decided to fail more or less in the same time :(
Both drives were used externally, the wd naturally in a 3.5" externally power supplied usb box, the toshiba in a 2,5" self (by usb itself) power supplied usb box.
Mine was standing in vertical and fallen very few times (for fallen i mean that from vertical it went horizontal) and almost when switched off, the toshiba instead, as much as my friend told me, fallen once when was unplugged (and so unpowered).
The matter is that when he gave me the drive, he said that it only became very slow, but unluckily when I got home, the drive fell from my desktop, again when unplugged (and unboxed) and now the heads bumps and it's not detected either by the usb adapter either by connecting it directly to a sata port.
Instead, my WD drive made weird rattling noise when used and working, but as soon as i accessed the files on it, it stopped rattling. So one day I tried to use HDDRegenerator to check for bad sectors, on a different computer connected directly to a sata port, with the hddreg generated USB Pen tool, and after some fixing nothing went bad. But after a few days, while trying to reuse the drive on its usb box, it started behaving like that and not being detected anymore.
I wonder if it's a matter of failed heads on both drive and what can I do to backup all the data, at least from my 1tb drive, that was quite full when failed :( Would be enough to switch controller boards or should I try even to swtich heads?
I attach picture of both labels and control boards numbers, and two audio recordings of the hitting noises.
I can't attach the audio files, what can I do to attach them? I tried in 3 formats: wma, mp3 and wav, all to no avail.
Thank you for eventual useful answers.


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 3:24 
Offline

Joined: August 3rd, 2012, 7:47
Posts: 396
Location: slovenija
hello,

if your and your friend data are valuable, then stop working on this drives, if you don't have knowledge and tools.
Find some pro near you. You can contact users of this forum BlackST, Michael Chiklis, IRS


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 4:47 
Offline

Joined: September 24th, 2010, 12:09
Posts: 27
Location: Italy
Hello, thank you for your reply.
I obviously stopped working on them since there's no way to access them to make a backup.
I don't know how much important is my friend's data, but mine was kind of, in the sense that it's valuable for me, but not so much to spend big amounts of money to recover and backup it. I can guess my friend is in the same way more or less (he told me that he stored personal pictures, and maybe something else but I don't know what).
The matter is that I want to try to recover it with DIY methods and in last resort with some (inexpensive) DR tools.
BTW, some years ago I already came in here with a problem with a Maxtor drive, and in the thread BlackST answered (it's italian like me), but when I tried to contact him through private message, he didn't answer at all :(

Oh, I was forgetting: is there a way to upload in the forum my audio recording files? Or should I use an external storing/sharing site and link it here?


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 5:50 
Offline

Joined: August 3rd, 2012, 7:47
Posts: 396
Location: slovenija
Hello,

use external site and link it


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 9:35 
Offline

Joined: September 24th, 2010, 12:09
Posts: 27
Location: Italy
Ok, so:
http://www.4shared.com/music/xI90_zkyba/toshiba.html
http://www.4shared.com/music/n-r6hZlQba/wd_online.html


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 10:51 
Offline

Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
E' molto probabile che entrambi gli hdd abbiano le testine danneggiate.
Se vuoi posso fare alcuni controlli sul tuo WD in remoto...

Hai Teamviewer?

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 17:42 
Offline

Joined: September 24th, 2010, 12:09
Posts: 27
Location: Italy
Si ho teamviewer ma i dischi non vengono nemmeno riconosciuti, né tramite box (adattatore usb) né tramite connessione a pc su porta sata (sata 1 a dire il vero, potrei provare su un pc con sata 2 o anche sata3)...
Eventualmente puoi dirmi cosa fare ?

For english speaking ppl: sorry, I'll translate another time ^^


Top
 Profile  
 
 Post subject: Re: WD10EADS-00L5B1 an Toshiba MK5059GSXP heads hitting
PostPosted: May 8th, 2014, 19:33 
Offline

Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
L'idea è quella di verificare se è possibile accedere alla SA del hdd con Sediv (versione demo) ed eventualmente controllare i moduli del firmware.
In base a ciò potremmo capire dove sia il guasto, se ad esempio non si riesce ad accedere alla SA è probabile che si siano danneggiate le testine (considerando che ha preso qualche botta in passato a quanto ho capito, è più che probabile che le testine siano danneggiate).
Scarica la versione demo ma non avviarlo, potresti peggiorare la situazione se premessi bottoni a caso, lo farò io in remoto.

Sediv demo download:
http://sediv.net/index.php?view=downloads


The idea is to see if we can access to the SA with Sediv (demo version) and possibly check firmware mods.
Basing on this we can figure out where the fault is, i.e. if we are unable to access the SA is likely that heads are damaged (considering you knocked the drive few times in the past if i understood good, then most likely heads are damaged).
Download the demo version but do not start it, you may make the situation worse if pressing buttons at random, i'll do it remotely.

Sediv demo download:
http://sediv.net/index.php?view=downloads

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 32 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group