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 Post subject: Samsung reset SMART?
PostPosted: June 21st, 2014, 14:50 
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Joined: June 21st, 2014, 11:52
Posts: 6
Location: Argentina
Hello there, I have a: Samsung HM321HI (apparently same as Spinpoint M7E 320Gb ST320LM000) fw 2AJ10001 which was ok until I put it on a machine (for backing it up) with a faulty SATA power cable which caused a write failure. Drive signaled End-To-End SMART error after that, although it works fine and passes read tests.
I DL firmwares from here but has no tool to upload them to the drive. I do have a serial TTL to usb adapter if needed.
Is there a way to reset SMART attributes so BIOS and windows stops asking to replace the incorrectly flagged faulty drive?

Here's Smart log:
*** DiskCheckup V3.1 Build: 1001 Report ***
SysInfo DLL Version: SysInfo v1.0 Build: 1014
Time of export: 15:44:29 21-jun-2014
Device information:
Device ID: 0
Interface: SATA
Device Capacity: 305242 MB
Serial Number: S25WJ9BZ924544
Model Number: SAMSUNG HM321HI

SMART ATTRIBUTES:
ID Description Status Value Worst Threshold Raw Value TEC
---------------------------------------------------------------------------------------------------------------------------------------------
1 Raw Read Error Rate OK 100 100 51 44 N.A.
2 Throughput Performance OK 252 252 0 0 N.A.
3 Spin Up Time OK 89 88 25 3500 N.A.
4 Start/Stop Count OK 98 98 0 2526 N.A.
5 Reallocated Sector Count OK 252 252 10 0 N.A.
7 Seek Error Rate OK 252 252 51 0 N.A.
8 Seek Time Performance OK 252 252 15 0 N.A.
9 Power On Time OK 100 100 0 3373 N.A.
10 Spin Retry Count OK 252 252 51 0 N.A.
11 Calibration Retry Count OK 100 100 0 230 N.A.
12 Power Cycle Count OK 98 98 0 2489 N.A.
183 SATA Downshift Error Count OK 252 252 10 0 N.A.
184 End-to-End error FAIL 72 72 97 29 N.A.
186 Induced Op-Vibration Detection OK 252 252 0 0 N.A.
187 Reported Uncorrectable Errors OK 100 100 0 18 N.A.
188 Command Timeout OK 252 252 0 0 N.A.
190 Temperature Difference from 100 OK 64 47 40 231929085988 23 Jun 2014 00:09:14
191 G-sense Error Rate OK 100 100 0 2859 N.A.
192 Power off Retract Count OK 252 252 0 0 N.A.
193 Load Cycle Count OK 99 99 0 15726 N.A.
194 Temperature OK 64 47 0 36 C N.A.
195 Hardware ECC Recovered OK 100 100 0 0 N.A.
196 Reallocation Event Count OK 252 252 0 0 N.A.
197 Current Pending Sector Count OK 252 100 0 0 N.A.
198 Uncorrectable Sector Count OK 252 252 0 0 N.A.
199 UltraDMA CRC Error Count OK 98 98 0 1212 N.A.
200 Write Error Count OK 100 100 0 2036 N.A.


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 21st, 2014, 22:06 
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Joined: June 21st, 2014, 11:52
Posts: 6
Location: Argentina
Spildit wrote:
Hi there, it's risky to use a drive that have SMART values trigged, but if you want to reset SMART you can do that with a Samsung Firmware tool (NOT FREE) like SRT or expensive PC-3000, Salvation Data, etc ....
http://malthus.zapto.org/viewtopic.php?f=33&t=195
2nd screen shot of SRT - Clear S.M.A.R.T.


Thanks, will try to do that (if I can find SRT), it's annoying to know that drive failed due to bad cable and SMART not being so "smart" to acknowledge problem is gone.


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 22nd, 2014, 12:40 
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Joined: December 8th, 2013, 4:48
Posts: 838
Location: Pakistan
s.m.a.r.t only predict failure.
there is different opinion among professional about s.m.a.r.t, yet the ability to predict failure is almost accurate.

_________________
Data Recovery Pakistan


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 23rd, 2014, 8:08 
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Joined: June 21st, 2014, 11:52
Posts: 6
Location: Argentina
MindMergepk wrote:
s.m.a.r.t only predict failure.
there is different opinion among professional about s.m.a.r.t, yet the ability to predict failure is almost accurate.

Yes unfortunately sometimes it's data might get corrupt as happened because of false contact on power cable. I had just received a Fujitsu drive whose raw Smart Power on time is in seconds instead of Hours. I wonder if Smart fields are updated every second and where that data is stored (normal flash memory has a limited amount of write operations)...


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 23rd, 2014, 12:11 
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Joined: June 3rd, 2014, 14:18
Posts: 79
Location: Mitakihara - Japan
Greetings,
The S.M.A.R.T. Tables are stored on the platters on the service area !


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 23rd, 2014, 14:10 
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Joined: June 21st, 2014, 11:52
Posts: 6
Location: Argentina
Madoka wrote:
Greetings,
The S.M.A.R.T. Tables are stored on the platters on the service area !

In that case, this Fujitsu drive writes smaart powerontime once per second, it probably will overuse that area, besides it might slighly affect drive performance (moving heads outside working zone every second), although it's probably neglectable.
What happens if smaart area becomes bad?


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 Post subject: Re: Samsung reset SMART?
PostPosted: June 24th, 2014, 12:03 
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Joined: June 21st, 2014, 11:52
Posts: 6
Location: Argentina
Spildit wrote:
Most likely the counter routine is on RAM and it's only written to the SA from time to time....


If it is well designed it's probably like that.
Could you please answer my post (about SRT) on the other forum (hddoracle)? Thanks!


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