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 Post subject: Seagate 3TB HDDScan results, is there hope in recovering?
PostPosted: March 18th, 2015, 7:43 
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Joined: March 18th, 2015, 3:26
Posts: 8
Location: perth
For reference, these are the results of the HDDScan

Image


And heres a screenshot from windows:
Image

I can't seem to see any data on the HDD anymore since its not being recognized as formatted, so there's no way to make a backup! The drive still shows up in Windows Device Manager, but it shows up in Windows as a RAW drive (primary partition), with 2 other unallocated partitions. It was originally formatted as NTFS. I tried booting from Linux Ubuntu but can't see the the drive either.
I have already connected it to different machines and on an HDD dock as well. Still the same.

What do the HDDScan results mean? Can you recommend other troubleshooting and data recovery software/methods? Would running these utilities cause further harm?


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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 16:47 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
See viewtopic.php?t=30718&p=212564#p212564

The Reallocation (sic) Sector Count is telling you that your drive has 64368 (= 0xFB70) LBAs that have been replaced with spares. The actual number of physical sectors is probably 8046 (= 64368 / 8).

There are also 728 (= 0x2D8) pending sectors waiting to be reallocated.

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Last edited by fzabkar on March 18th, 2015, 16:51, edited 1 time in total.

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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 16:50 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
The drive just needs to be cloned to a healthy drive preferably using ddrescue (if you don't have any professional imaging equipment).

If the data is really important, you should consider letting a professional company handle it. Probably will only cost you $300-$500 at this point.

But if you want to try yourself this guide explains how to use ddrescue: http://www.data-medics.com/forum/viewto ... f=21&t=133

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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 19:02 
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Joined: March 18th, 2015, 3:26
Posts: 8
Location: perth
Thanks for all your responses. Seeing them has given me hope.
So from the hddscan results, there were some sectors waiting to be reallocated and the physical sectors count was corrupted/incorrect.
Moving forward, cloning the failed drive would be the first step.
Please correct me if I am wrong.


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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 21:21 
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Joined: March 18th, 2015, 3:26
Posts: 8
Location: perth
Thanks for the heads up. Im holding off on working on the hdd for now so i could come up with a more comprehensive understanding of the steps required.
Googling how to disable auto relocation....


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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 21:34 
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Joined: March 18th, 2015, 3:26
Posts: 8
Location: perth
Still got a lot a catching up to do.

How exactly can i disable auto relocation? Congen is being mentioned on previous threads. Kindly point me to the right direction to understand this. What software and hw are required? Thanks in advance!


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 Post subject: Re: Seagate 3TB HDDScan results, is there hope in recovering
PostPosted: March 18th, 2015, 23:53 
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Joined: March 18th, 2015, 3:26
Posts: 8
Location: perth
Everyone, thanks for your time and advice. I have not resolved the issue yet but am now a bit more hopeful. Cheers!
Wish me luck and may the odds be ever in my favor. :mrgreen:


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