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 Post subject: Western Digital HD barely alive
PostPosted: July 23rd, 2016, 22:48 
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Joined: July 23rd, 2016, 22:05
Posts: 3
Location: Texas
I recently discovered my 1.0 TB hard drive (model WD10EZRX) wasn't spinning up. After doing some troubleshooting I confirmed the drive was getting power but not coming on. I have a second identical hard drive, so i transferred the bios chip (U12) from the bad board to the donor board, then attached it to the troubled hard drive. The drive then came to life and spun up however it cannot be read by windows (including disk management). The bios however does see the drive. The drive itself spins up, makes a few clicking sounds (not destructive sounding) and shuts down until its pinged again during reboot, etc.

I tried running Spinrite software however it errors out. Attached is some pictures of the errors. I am at a loss on what to do next. I need the data off this drive so the solution needs to take this into consideration. Thanks


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20160723_012636.jpg
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 Post subject: Re: Western Digital HD barely alive
PostPosted: July 24th, 2016, 15:31 
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Joined: August 18th, 2010, 17:35
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Location: Massachusetts, USA
Send to data recovery professional is likely the best course of action.

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 Post subject: Re: Western Digital HD barely alive
PostPosted: July 24th, 2016, 16:12 
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Joined: September 8th, 2009, 18:21
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Location: Australia
Can you upload a photo of the faulty PCB?

Can you measure the resistances of the two TVS diodes (D4 and D3)? If the drive suffered an overvoltage on the 5V supply, then this may have damaged the preamp.

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 Post subject: Re: Western Digital HD barely alive
PostPosted: July 24th, 2016, 16:42 
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Joined: July 23rd, 2016, 22:05
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Location: Texas
Picture attached. Ohm values on the image, i measured both polarities which is why there are 2 values.


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2016-07-24-15-40-29.png
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 Post subject: Re: Western Digital HD barely alive
PostPosted: July 24th, 2016, 18:24 
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Joined: September 8th, 2009, 18:21
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Location: Australia
How exactly does the drive appear in BIOS? Model number? Capacity?

When you say "shuts down", do you mean "spins down" or do you mean that the drive stops responding?

The TVS diodes appear to be OK, so it appears there was no overvoltage.

If you can provide detailed photos of your patient and donor PCBs (particularly around the motor controller and HDA contacts), I can help you measure the voltage test points. That might give us a clue as to the reason for the failure.

BTW, SpinRite will only thrash your drive. It will recover nothing.

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 Post subject: Re: Western Digital HD barely alive
PostPosted: July 24th, 2016, 20:18 
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Location: Australia
Here is a thread which has your voltage test points (see page 2):
viewtopic.php?f=1&t=32303

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 Post subject: Re: Western Digital HD barely alive
PostPosted: August 1st, 2016, 21:18 
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Joined: July 23rd, 2016, 22:05
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Location: Texas
ok sorry it took so long to get back to you. To answer the previous questions.

Quote:
How exactly does the drive appear in BIOS? Model number? Capacity?
When you say "shuts down", do you mean "spins down" or do you mean that the drive stops responding?


See attached screen shot, the drive is recognized but as you can see it only knows the model info, nothing more :(
"Shuts Down" = spins down


Attachments:
File comment: Bios Screen
20160801_200126.jpg
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File comment: Bios Screen
20160801_200117.jpg
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File comment: Back side
20160801_201527[1].jpg
20160801_201527[1].jpg [ 2.46 MiB | Viewed 9819 times ]
File comment: Board on the left is the "dead" board. The right one is the donor.
20160801_201554[1].jpg
20160801_201554[1].jpg [ 2.69 MiB | Viewed 9819 times ]
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 Post subject: Re: Western Digital HD barely alive
PostPosted: August 4th, 2016, 5:20 
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Joined: September 8th, 2009, 18:21
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Location: Australia
If you short test points TV9 and TV10 with tweezers, does the HDD still appear in BIOS with its correct model number? You only need to apply the short before applying power to the drive and until it stops clicking or spins down.


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TV9_TV10.jpg
TV9_TV10.jpg [ 62.23 KiB | Viewed 9735 times ]

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