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 Post subject: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 26th, 2020, 7:00 
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Joined: May 26th, 2020, 6:30
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Location: Moscow
I have a pair of SATA 4kn/512e WD DC HC310 (HUS726T6TALE6L4) drives w/VKGNW40H firmware.

WD places some looking like new firmware VKGAW41G for that drives on support pages, but I find exactly no any documentation on that are these images and how they should be updated.

KB28738 - Vela and HE14 Software Download URL: https://support-en.westerndigital.com/app/answers/detail/a_id/28738

So, should I update firmware, and, how should I update firmware on them? What software can update firmware?

And my Xpenology DS918+ NAS DSM v6.2.3 list this drive as 512b sector one. How and with what tools should I change it to 4K?


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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 27th, 2020, 0:01 
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I didn't find anything on WD's web site, but it appears that switching between 512e and 4Kn is accomplished via a new ATA command, SET SECTOR CONFIGURATION EXT (B2h).

This command is described on page 278 of the Ultrastar DC HC310 Product Manual:

https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/western-digital/product/data-center-drives/ultrastar-dc-hc300-series/product-manual-ultrastar-dc-hc310-sata-oem-spec.pdf

It is also described on page 9 of Seagate's Exos 7E8 SATA Product Manual:
https://www.seagate.com/files/www-content/product-content/enterprise-hdd-fam/enterprise-capacity-3-5-hdd-10tb/_shared/docs/100840703h.pdf?pdhname=MAKARA

Seagate has a tool to perform this "FastFormat" sector size conversion:
https://www.seagate.com/au/en/support/software/seachest/
http://support.seagate.com/seachest/SeaChest_Combo_UserGuides.html

Perhaps Seagate's tool will work with your WD/HGST drive.

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 27th, 2020, 5:57 
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Also, see page 327 of the ATA standard:

http://t13.org/Documents/UploadedDocuments/docs2017/di529r18-ATAATAPI_Command_Set_-_4.pdf

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 27th, 2020, 12:53 
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Joined: May 26th, 2020, 6:30
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Seems that SeaChest toolset won't help.

Is there in wild any common free tools suitable for generic IT guy to send and receive custom brewed ATA commands to drive in some kind of human composable way?

Code:
root@ubuntu-18-04-4:/opt/SeaChestUtilities/Linux/Lin64# ./SeaChest_Format_152_12130_64 --device /dev/sg3 --showSupportedFormats
==========================================================================================
SeaChest_Format - Seagate drive utilities - NVMe Enabled
Copyright (c) 2014-2020 Seagate Technology LLC and/or its Affiliates, All Rights Reserved
SeaChest_Format Version: 1.5.2-1_21_30 X86_64
Build Date: Apr 13 2020
Today: Wed May 27 22:40:11 2020
==========================================================================================

/dev/sg3 - 726T6TALE6L4 - 152D20337A0C - ATA

Supported Logical Block Sizes and Protection Types:
---------------------------------------------------
  * - current device format
PI Key:
  Y - protection type supported at specified block size
  N - protection type not supported at specified block size
  ? - unable to determine support for protection type at specified block size
Relative performance key:
  N/A - relative performance not available.
  Best   
  Better 
  Good   
  Degraded
--------------------------------------------------------------------------------
Logical Block Size  PI-0  PI-1  PI-2  PI-3  Relative Performance  Metadata Size
--------------------------------------------------------------------------------
*               512     Y     N     N     N                   N/A            N/A
--------------------------------------------------------------------------------



Code:
root@ubuntu-18-04-4:/opt/SeaChestUtilities/Linux/Lin64# ./openSeaChest_FormatUnit --device /dev/sg3 --showSupportedSectorSizes
==========================================================================================
openSeaChest_Format - openSeaChest drive utilities - NVMe Enabled
Copyright (c) 2014-2018 Seagate Technology LLC and/or its Affiliates, All Rights Reserved
openSeaChest_Format Version: 1.3.0-1_19_0 X86_64
Build Date: Jan 31 2019
Today: Wed May 27 22:45:55 2020
==========================================================================================

/dev/sg3 - 726T6TALE6L4 -          A0C - ATA
Device does not support changing sector size or does not report available sector sizes


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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 27th, 2020, 15:39 
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You could try writing an ATA command script using HDDSuperTool.

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 28th, 2020, 7:58 
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Joined: May 26th, 2020, 6:30
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Thanks a lot!

Trying now to get it working at least with boxed scripts on Ubuntu 18.04.4. SeaChest at least shows drive info, HDDSuperTool (HDDSuperClone now) not showing anything yet on the same system.


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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 28th, 2020, 16:04 
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Be aware that this drive is a native HGST model and does not support WD's old Vendor Specific Commands (VSCs). That may be why some of the HDDSuperTool/HDDSuperClone scripts don't work.

BTW, I suspect (but I could be wrong !) that those firmware BIN files could be applied via hdparm's fwdownload option. However, do not be tempted to mix retail and OEM firmware (eg Dell or HP). Doing so may render your drive inoperable.

https://www.man7.org/linux/man-pages/man8/hdparm.8.html

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: May 28th, 2020, 16:36 
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Just FYI …

Analysis of WD/HGST firmware updates for Vela and He14 families (SATA and SAS):
http://www.hddoracle.com/viewtopic.php?f=59&t=2990

The firmware update modifies a small subset of the firmware modules in the ROM (PCB) and System Area (SA, on platters). It does not update all modules. That's why you must not mix OEM and retail firmware.

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: June 4th, 2020, 3:23 
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Try Niagara:

ftp://ftp.abacus.cz/distribuce/HGST/Niagara/Niagara%20-%20Change%20blocksize%20(512e%20-%204kn).pdf

http://files.hddguru.com/download/Software/HGST/

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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: June 13th, 2020, 6:02 
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Joined: May 26th, 2020, 6:30
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fzabkar wrote:


Got Hugo HGST tool 6.4.1 there, then formatted drive to 4k block. Thanks for advice!

Firmware update still on the list, Hugo tool returned an error.


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 Post subject: Re: WD DC HC310 HDD 4k use & firmware update
PostPosted: October 29th, 2020, 8:18 
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Joined: August 16th, 2020, 19:14
Posts: 13
Location: Netherlands
Can this hugo utility be used on WD Red drives as well to set 512e to 4kn?


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