HeadCrash,

As you said before, patience is the biggest tool for Data Recovery people,now you may realize that "Courage" is also another big tool for those guru.



Regards

Laura

_________________
SalvationDATA--Profesionnal Hard drive solution Provider. MSN: sales.laura@salvationdata.com

Let me add my 2 cents once more:

Dear Gaurav,
It's no only about some spamming or advertising, but it's your and your company's "attitude" which annoys and irritates people here. Wonder why majority of the people from us remarks negatives always when anything sounds to related with you or HDRC? Let me shed some light on it......I am not going to discuss here the technical design flaws about your products (Though, there is a lot of stuff to discuss about that too) but will only concentrate on the general issues where you will get all your answers that why you and your company are so unpopular in this forum. I have no personal deal with you, but all I want to keep this forum in pace.

First of all, it's more annoying to see someone keep on spamming while babbling and asking excuses for previous spamming activities (Quite funny too). OK, let me make you understand the meaning of "SPAMMING" you may not be familiar with. Spamming is not only fake advertising or simply advertising, but it is everything, which irritates or annoys the rest of the members or forum. This time, you are doing nothing but spamming too. What are all these "Multiple" posts are? I can see you posting like a freak by this much apmle amount of posts to get on other nerves. This is also a sort of spamming. Can't you just make a nice and long post, where you quote other's words and then answers it one by one in a single post? There is absolutely NO need to make every single post to answer every single word. Your staff spammed in a different way, and you are spamming in another way. This is the only difference. Also, writing in each and every post deliberately "Gaurav Sinha - Owner HDRC" also looks kiddish or for the "Name Freakers". Have you seen any SINGLE person driving other nuts by shouting "I am the owner of this company...I am the owner of this company" constantly? Just to let you know, there are a lot of Big Fishes (Bigger then you too, and also, the biggest ones!) of market here on the forum!!

Second, stop babbling the same word "Don't make defamatory comments.......Don't make defamatory comments......." (First of all, find another word too for different posts. LOL) as this is an open forum, and everyone here is free to express himself in the way he wants. it's everybody's fundamental right here. Peoples even say it about many senior and respectable members here even some remark dead negative about Dmitriy too. But he and all rest of the members always kept cool and calm. Not like started threatning us. It seems, you are threating us by saying "Don't make defamatory comments.......". I saw it said by you to me, amarbir even Dmitriy?!? What is it? Are you warning us that Don't make defamatory comments, otherwise I gonna file a claim against you?

Third, When it comes to something "really" questionable, you simplay say "I know nothing about it" You are not willing to accept that one of the most responsible lady of your staff, a responsible member, your company's PRO, your receptionist, your personal assistant (And as it's projected, The second person designated after you in the company) who even goes to china and get some nice training, knows almost nothing about DR or any tool related to it. And always in quest and keeps asking like newbies for some tiny tips or hints about it from everyone she get . Even from the customers she get to meet??!!?? Horrible!! Now I can figure out, who must have spammed this forum earlier from your staff!

Fourth, Though I am always the biggest critic of salvationdata, their peoples and their products, I must say this time Laura is right. GO AND BUY A NEW CHAIR.

And finally, as our Crashed Head has pointed out, It is really looking like a VHS library rack (Umm...no hesitation in saying, VHS libraries are much clean and arranged). Even a Newbie's lab could be find in a much better way. And, from next time, try to concentrate on the QUALITY of pictures, not the SIZE. The pictures was hell big, so I assumed it must be great in quality too, but I could hardly read, what is written on your SMPS.

Finally in a word, Please be a bit professional dear. You are the "Gaurav Sinha- Owner of the HDRC".

_________________
I just hate spammers...It was a Spammer, who ruined my life!

As a customer of HDRC, I have to comment on this set of rude comments. I have a small business and do work for other agencies. I have had the HDRC head tools for about 2 weeks now, although I haven’t had the need to use the laptop tool yet.

The transaction process was slow. I paid via bank transfer and it took my bank 7 days to get the money to Gaurav. No matter how often I called the bank they kept telling me "sorry it’s a process…we have to process different security verification methods when transferring foreign fees. I was going to use Western Union next time, but it looks like the forum has killed that opportunity for me!!


The next thing I knew I had a tracking number and 36 hours later I received a small package from DHL. I had ordered a pair of laptop and desktop read write head tools; however, this is not what I received.

I received 6 or 7 pairs of tools. When I opened them all up I could see they were labeled for different capacities of HDD and there was also an adjustable set included. I checked back with them and they verified that they hadn’t accidentally given me more tools than I ordered they had simply given me a set of tools for 2.5” and a set for 3.5” that should handle all hard drives we know of so far.

My testing results - the tools work great and I have a full set for less money than if I had bought from CPR.

I’m ranting, I know but I was annoyed when I saw these posts. A reputable company is taking damage from people here who haven’t even used the products!

What I do find sad is that the comments look like they have come from an 8yr old who cannot spell and laughs like a 3 yr old. Well I say this- make up your own mind. I watched this forum for many months and had to join today. Has anyone noticed Amirbir pulled this crap with SalvationData too!? How many more companies will he strike out at in his or her childish language. My opinion is Amirbir is possibly a child using his/her parents account for posting here!

I can’t vouch for other tools as I’m under budget control, but later I may post back with my next purchase.

My recommendation is this – everyone here should make their own decision. Amirbir should go back to school and learn manners, english and grammar and grow to be a mature adult!



From Fiona – Profession & Company Undisclosed

MIDataTechnician
Joined: Yesterday, 18:14
Posts: 1

I am also surprized you posted those pics, if anything they make your company look worse, not better. I'm very wary of HDRC, it looks like many of the new data recovery companies that pop up every month all around the world who claim to be the biggest, best and better than everybody else. "Money talks, bullshit walks" as my father always said.

" Profession & Company Undisclosed "

_________________
I just hate spammers...It was a Spammer, who ruined my life!

I think your being a little harsh on HDRC. At least he had the guts to post those pictures. If they had anything to hide they wouldn't have posted them. Seems like you are trying to ruin the guys business before he has had any complaints. If the products turn out to be shit (by looking at the you tube videos, I think they will do a good job), then fair enough, but at least give people a chance to find out.

With respect, Mr. Bug,

This forum software does not offer the multi-quote feature that is common in Virtual Bulletin forums. Mr. Sinha cannot be expected to laboriously copy/paste/quote multiple posts in order to minimize posting frequency. He also cannot be expected to know the intricacies of phpBB user control panel and its signature settings. He is dealing with a public relations problem the best way he can. I think he has done a good job cleaning up his company's image in this thread. How the gentleman chooses to run his business and what his choice of office furniture is really not up for this thread to decide. I use office chairs that I purchased 9 years ago. They are immensely comfortable. I have no reason to upgrade. They do look almost new, however.

He has apologized for past behavior of his staff. Should he not be allowed to provide healthy competition to other manufacturers of DR tools? This field could benefit from more innovation. I am considering inventing a laser-guided platter alignment system, for example. In fact, I am sure it's been done before and just needs to be adapted to our world. The current state of the art drives from Seagate appear to be 175nm/track in terms of cylinder width. So my device needs to be more precise. Just thinking about it for now, but it could be fun.

I sign all my e-mails as CEO. My signature is embedded automatically. Mr. Sinha does it manually. Functionally, there is no difference except that you can set posts to hide signatures.

In conclusion, I think Mr. Sinha is not spamming in this thread.

I tend to think phony evidence (And testimonials) looks much more suspicious than no evidence at all. Salvation has clear pictures of it's products, and people on here (who have been here more than 5 minutes) have purchased their products. Also, all the subtle signs told me Salvation was a legitimate company, with stock of an actual product. All the subtle signs tells me HDRC is, at best, not ready to sell tools.

If I ever buy anything from HDRC, it will be after seeing real pictures of their devices in action, and hearing the experiences from those on here. Even then, I think I'll wait a year or so just to be sure. It takes time to build a reputation. It's a shame that HDRC has managed to so quickly damage it's reputation. Some people just think that shortcuts are the way to go.

I could not stop myself more...
To HDRC - why r u destrying your reputation?
Reputation should destroy for following reasons---
1. Spamming
2. Irrelevant comments
3. Uneducated words...
4. your products/service does not work as you state.(this is the major fact)
5. Dont blame Amarbir, he is great. MIDataTechnician is the bullshit, hey MIDataTechnician, you r fake, keep your own businees as you r a technician, not a HDD Specialist. Look at my Signature, then come back to the forum...

My request to FORUM Visitors,
Dont make any relationship with HDRC & MIDataTechnician, you will lose your data forever, they dont care customers, they dont know about after sales service, they dont know about HDD.
hey, [b]MIDataTechnician, you cant see my signature, how will you work with HDD to recover data? your customer hdd data will be unrecoverable forever for your uneducated operation. Hold your two eyes to my signature, USE Magnifier if you cant read/see my signature.[/b]

_________________
__________
There is no substitute for education and experience
THANK YOU
SHAHI
shahi.mahbub@gmail.com

<BR>

Hi Laura

Below I have included some of the correspondence between my company and yours, I have double checked my emails and I only know of one such complaint. The fact was that my reseller fees were much higher than your initial product fees which is where the customer became upset.

As you know I have several licensed tools of yours and I have to admit the Maxtor tool is great, however we encountered problems with your Seagate software and there was no way we could have ever have provided any support for a product that did not work.

We purchased data extractor too which did not work, we sent emails and recieved updates that corrected nothing for us for the Seagate product, in addition I phoned and could not get any of your engineers / developers to understand the problem. After that I did send Soniya the next yr as my time was limited. You did take great care of her and gave her valuable information and support.

As I was unable to recieve the support we needed we could not proceed with the reseller agreement any further, which is why I did not return your forms again....I see a different light of your company these days and maybe if you had been the one we were dealing with we would have had better support from you, maybe to the same outstanding level I see you give to your clients daily. Keep up the good work Laura.

Regards From Gaurav

<BR>

Thursday, February 1, 2007 11:29 AM
From: "SalvationDATA Technologies" <sales.pat@salvationdata.com>View contact details To: "gaurav sinha" <gauravhdrc@yahoo.com>Message contains attachmentsSalvationDATA.bmp (51KB)Dear Gaurav, Upon execution of the reseller Agreement between us, you, the Reseller shall be issued a formal Resellership Authorization Certificate and an Authorization Number. Your company information would be added into the list of our reseller program, which could be checked by visiting our official website. You, the Reseller, acting as an agent for SalvationDATA, shall list SalvationDATA logo and its products on his company website and to promote SalvationDATA and its products in the Reseller's promotional campaigns. I have checked your website, and still there is no link to us or our products. BTW, your registration file has been received, and I will send you the programs later today. Any questions please feel free to contact me.

Pat Lin
The Sales Department Direct Phone: (086) 028 6810 7757
Fax: (086) 028 6837 6806
MSN: salvationdata@hotmail.com
Direct E-mail: sales.pat@salvationdata.com

Flag this messageFwd: Re: Re: Re: Fw: Reg. purchase o Firmware repaire pro (20050404099)Tuesday, June 28, 2005 5:11 PM
From: "gaurav sinha" <gauravhdrc@yahoo.com>View contact details To: "SalvationDATA" <sales@salvationdata.com>Message contains attachmentsRe: Re: Re: Fw: Reg. purchase o Firmware repaire pro (20050404099).eml (3KB)

Note: forwarded message attached.
__________________________________________________
Forwarded Message: Re: Re: Re: Fw: Reg. purchase o Firmware repaire pro (20050404099) Re: Re: Re: Fw: Reg. purchase o Firmware repaire pro (20050404099)Saturday, June 18, 2005 4:27 PMFrom: "gaurav sinha" <gauravhdrc@yahoo.com>To: "SalvationDATA" <sales@salvationdata.com>Sir, I was purchased this software three weeks back against order no 20050404099 in US $ 400but still after reading your user manual i cant be able to rectify/repair /data recovery(some are having factory mode problem i.e. Athena,Aries etc) of any one of my Maxtor hdd,I was call 7 to 8 times of your helpline number but they cant understand the problem. After apearing the main menu at the screen and conecting the Lic and use the data recovery hdd at secondary id port in safe mode how i can update the firmware of my maxtor hdd . Kindly help me out this situation if you are having any more help line number, kindly provide me so i can ask my queries at that telephone number or are you providing any training at your Salvation Data Laboratory at China so i can come and rectify my maxtor ,seagate and western Digital hdd firmware problems. Kindly reply ASAP.Thanks,Best Regards,Gaurav Sinha
__________________________________________________

Re: Complains from our customers in IndiaWednesday, May 30, 2007 2:46 PM
From: "gaurav sinha" <gauravhdrc@yahoo.com>View contact details To: "SalvationDATA Technologies" <sales.pat@salvationdata.com>Hello Pat lin, This is fact that we are asking some higher prices what you are quoted at your website ,we are giving the exact reasons to our customers also, we are herewith quoted the prices ,i.e. Data extaractor..Base Price 340 usdTelegraphic transfer from bank(Due to Western Union/credit card purchsing)to you.50 usd.Custom Duty which we pay to dhl people for this s/w :100usdMisc on telephones etc 25usd.(incl rupee yo dollar conversation as bank charges) So we are costing this s/w at around , : 515 usd, so we are demanding 550 usd ,Now you can think ,that how we can sale this s/w at the price of 400 usd.. Gaurav Sinha
SalvationDATA Technologies <sales.pat@salvationdata.com> wrote:
Dear Gaurav/Soniya, How are you? Recently I received a letter from one of our customers in India. He complained a lot in his Email, most on your attitude. He mentioned that now you are selling our software at a more higher price compared with the recommend price, and you refused to explain why and just told him you are not interested in selling him. I think both we know that when a customer come to you and asking for our products, you are acting as a regional reseller of SalvationDATA, as part of the SalvationDATA sales channel. We accept the fact that you are selling at your own price, but don't you think that you should explain to our customers the base of your price and what extra they will get by paying that price? I must say that if this customer is telling the truth, your behaviour, your attitude has harmed SalvationDATA's reputation badly, and made SalvationDATA a forbidden name to those customers have had such a bad experience. Can you explain this matter? Now I have only heard from the customer, and I will be love to hear from you also. I appreciate your early response. Any questions please feel free to contact me.

Pat Lin
The Sales Department Direct Phone: (0086) 28 6810 7757
Fax: (0086) 28 6837 6806
MSN: salvationdata@hotmail.com
Direct E-mail: sales.pat@salvationdata.com

Hi,hdrc

Could you please give the Product Number.if it is Dos-Version, we can update for you into Windows-Version.

If you need any support,you can contact me or our support@salvationdata.com.

You see, communication is very important. Please email me your problems, I will handle your problems personally.

Regards

Laura

_________________
SalvationDATA--Profesionnal Hard drive solution Provider. MSN: sales.laura@salvationdata.com

Ok yes I'm a technician but you have no clue about what type However my FTK
2.0 subscription is still valid for some time, I work in the cleanroom mainly
aligning or replacing the r/w heads on the drives where we can't get a good
image, the rest of the time is spent sifting & carving through gigabytes of
data, then creating reports on my findings.

I used to browse this forum regularly thankfully there are other forums out
there with much less abuse driven by more professional people. This site is not
for professionals but for amateurs with attitude. A few years ago this was an
intelligent forum although it looks like all I can learn about here is men
flexing their pheremones verbally. Not much else. All I ask now is that Admin
do the right thing and delete my account from this place I no longer wish to be
associated with. Thanks to those who made it work in the past,sorry it has
become such a sombre place.

Fiona

Woooowww Fiona very impressive work you have. I admire you....do you happens to have a facial hair grown on the upper lip?

HeadCrash and HardDiskBug ,

You two are trying to kill everybody who reads this threat by make him laughing all the time.



You see, different people have different tolerance. Mr. Gaurav is just trying to promote his company, in an impertinent way.

You are a shark among the fishes, just let some shrimps alone.

Regards

Laura

_________________
SalvationDATA--Profesionnal Hard drive solution Provider. MSN: sales.laura@salvationdata.com

Pssttttttt pstttttttttttt!! leave HDRC alone guys.

To me hdrc owner isn't spamming just defending his companies reputation, and correcting employees past errors. Just a blip to the ammount of post hdrc has posted, to restablish the hdrc company name. I'm sure any other company on here would do exactly the same.

Amarbir is ok from what i read of his posts on the net, likewise of his company site. He seems to be more geniune than most others on the forum. Not scared to speak his mind or share knowledge. Which is one of the reasons he seems geniune, the best type of people to know.

Laura how about some big quality pics from inside your HQ and inside your operations rooms.

HDRC some pics of the 'magic room' and your clean room looking in. Some quality pics of all your products. Close up and in action, pictures do speak a thousand words. And convey your company as professional to those that are in doubt now. I can see the reason for price increase of salvation products you had to sell. It seems costly to get freight from china. Why!! aren't we now all living in a global market place. Maybe it is dhl and other couries are the problem. Or china governing laws need changing to make it better for a companies world wide.

bnice to one another

My final post regarding the matter. It's enough Bullshit now.

Respected Leo,
The "Multi Quoting" feature has gone nowhere. It's right here as it was always. I wonder, Multi quoting feature can't be use by even a CEO. I will be showing this right now, additionaly all of the answer. Just keep reading the post...

HDRC, as rchadwik mentioned-The so called testimonails or rather I say this-is-great-thing-I-love-it-you-buy-it-everybody-buy-it sort of posts are a rather suspecious then no testimonials at all. Peoples irritate most, when they found that they are being considered "asshole" by those sales persons. Even a kid can understand, what's the deal with those Peters, Fionas, Leos etc. THESE are the moves, which make your reputation and image even worse. HDRC has already lost almost all of it's image in the DR world here, but it seems they are determined and devoted to destroy the every bit of their reputation in the DR world whereas no recovery option will be available (Exactly like zero filling a drive). Posting with another ID's or get them posted from other peoples by getting them joined recently just to gather the fake crowd for your support makes the scenario more kiddish. OK, as Mr. Gaurav has posted, his staff is very fond of spamming, it may be his co-worker's job but ultimately, it's harming more and more the HDRC itself. It shows one more thing, how the hell co-workers can post without letting it know to the boss untill unless they have support from him. This makes the picture totally clear.
Let me make the scene a bit more clear. A person who is not known in the the DR industry by anywhere, sudeenly comes up with many "magical" tools (Yes, I had seen servo writer with them too. LOL) where nobody had purchased it, no proof of their existense/working. Then, some of the testimonials come from some customers that this is a great company and the tools are really great and everybody must buy it. He gets banned for the spamming activites. The sudeenly one day, the boss of those spammers comes into the arena and asks for excuses for the unknown(?) spamming by his staff. The most funny part is he is asking for excuses in a way of spamming too, also constantly on the job to threatning the peoples with their feedback to shut up their mouth. When the community gathers together against him, many new ID's are created and starts describing the greatneess of the company and the owner and guess what, they were created just to post in this thread. Now, is it still hard to understand the whole game of cheaters?

That's why, all of the words regarding the greatness of the lord Gaurav by them, who have joined 2 days ago, are as much fraud and fake as the company and their lord Gaurav are. So, they are refused totally. We will welcome any feedback (Wheather it is positive or negative) from them, who are the member of this community from even more then a month. Any person, joined before a month and more then atleast 20 posts, doesn't look suspecious. But those spammer newcomeers? Nothing to even comment for them.

And now, time to take the big guns out. Let's have a look on these words from Mr. Gaurav himeself he posted here as the result of E-mail conversation with Salvationdata (When he was the reseller of Salvationdata which later Salvationdata cancelled his resellership)

How funny! The person who claims to be amongst the first one to provide the tools for the most complicated HDD problem like headcrash and motor bearing seizure, doesn't understand that what does the maxtor factory mode problem is! He finds for the Push-this-button-to-get-your-maxtor-drive-out-of-factory-alias-and-make-it-brand-new tab in the user manual. The most laughing part is there, where he asks "how i can update the firmware of my maxtor hdd". I am really still laughing! What could I say about the owner of a company which has partnership with an UK based Data Recovery firm and claims to be a not just a DR expert, but expertise in understanding the hard drive problems thus manufacturing the "magical" to resolve them, doesn't know to update the firmware! I wonder, what potential did droid.it see in the company or it's owner. I think, he succeeded in making fool droid.it too in the he wanted to make hddguru community.


Read it. What is it? It is the salvationdata manager Pat asking for customer's complaint about Gaurav directly. It means, it's not about the international unbeliefs, but even in their native country, the customers are pissed off with them. Pat is clearly mentioning, that the customer wanted to buy some tools from him, but he denied the customer and answered hell. Pat worried a lot, because as he was not only screwing HDRC's image but salvationdata too. Though Salvationdata got itself out from this shitty bussiness, but HDRC continued it's efforts to screw others by their own tools. Now, it can be easily understand, that the person, who doesn't willing to entertain the local customers of his own country, how can he be expected to serve the international customers without getting on their nerves? I think, he sells only internationally because the consumer law to prevent scams/frauds becomes very complicated when it comes to deal with internationality. All he wants to do scam that's why he doesn't answer his country's customers and only interested in finding fools across the border.

And bnice, this issue has extended from spamming to scamming. It's not only for me, but for everyone (newbies or senior members here on forum) who even have a thought of dealing with hdrc. After reading all of my above words, you can easily figure out, what I want to say.

Well, this incident reminds me the one previous issue. The one about "Nadir Shah" from pakistan. The situations are almost identical, only HDRC is one step behing from nadir that he and all his staff/IP-address got banned by admin on this forum. Nadir spammed the forum, so that Gaurav did. Nadir got the warning from members, so that Gaurav got. Then Nadir shouted that he did not spam, so that Gaurav done. Nadir got one more warning, so that Gaurav got too. Nadir kept shouting, Gaurav is still on the way then finally Nadir and all his side kicks got banned, so Gaurav is only one step ahead. Rest of the everything is same.

HeadCrash Wrote
Yes he has........oops.......SHE has!!

_________________
I just hate spammers...It was a Spammer, who ruined my life!

Thank you, Mr. Bug,

I am well aware of manually quoting multiple posts and concatenating them into one. I can't expect a newbie to this system doing it.

Virtual Bulletin, however, has an automated feature for this. It's lacking in this release of phpBB unless I am blind. I'd been having fun with some drives overnight, so I may well be blind by now of exhaustion .

See the attached screenshot from m3forum.net and look at the button in red circle. That's the multi-quoting feature that I referred to.


...

Come on every one inst ed of blaming each other please post some good technical knowledge.

2 pages wasted on this forum with still no end can be seen.

DF

_________________
DF
www.datatracksystem.net