How to proceed with repair of WD Scorpio Blue HDD

[Studijo]

Hi,

I have a WD LiveTVHub mediaplayer with an internal 1 Tb 2,5 inch Western Digital Scorpio Blue harddrive (type WD10TPVT)
For some reason the disk is not detected anymore in the mediaplayer.
As the drive contains a lot of useful information I want at least to recover the data.

I used a program called 'HD Tune' to diagnostic the HDD.
Attached you will find a log from the error scan and here are some printscreens from the software.
Hopefully it is usefull and you can tell me how to proceed with the repair:
P.S. If I have to use other software or you want other information please instruct me

Info

Health

CPS

REC

RCS

Error Scan

Many thanks for your help !!!

Attachments

Error_scan_log.txt

Error Scan Log file

(84.36 KiB) Downloaded 639 times

[Moltke]

Toshiba =/= Western Digital Scorpio Blue harddrive (type WD10TPVT)

[fzabkar]

@Studijo, I would use HDDSuperTool to read the firmware modules. Then I would try the "slow fix". Finally I would attempt to clone the drive with HDDSuperClone.

http://www.sdcomputingservice.com/hddsupertool/download
http://www.sdcomputingservice.com/hddsupertool/scripts/wd_royl_dump_mod_all?attredirects=0&d=1
http://www.sdcomputingservice.com/hddsupertool/scripts/wd_royl_patch_mod02?attredirects=0&d=1
http://www.sdcomputingservice.com/hddsupertool/scripts/wd_royl_patch_mod32?attredirects=0&d=1
http://www.sdcomputingservice.com/hddsuperclone/download

[Studijo]

@fzabkar, thanks for your reply but HDDSupertool runs on Linux. I have computers running on Windows and Mac but none on Linux.
Any alternative?

[Studijo]

@Moltke, the harddrive is a Western Digital but this drive has a SATA interface.
I used a laptop and a SATA to USB converter from an external harddrive from Toshiba.
This is the reason you see in the software and in the logging 'Toshiba External USB 3.0'

[Studijo]

When the disk was working well, some months ago, I already connected the harddrive to my laptop using the same SATA to USB convertor.
I tried this because the mediaplayer was slow and with the converter I could access the drive through USB 3.0 When I did I could see the filestructure in Windows Explorer. Later on I reinstalled the drive in the Mediaplayer and updated and downgraded the firmware from the mediaplayer (not from the harddrive). After downgrade of the mediaplayer the HDD was no longer found in the player so I connected again to my pc but same problem...

[mr_spokk]

Hi, contact member Marc at http://www.datarecuperatie.be He will be able to help you.

[BGman]

The drive could be detected if you wait lo-o-o-ng enough. The heads are OK and the surfaces are damaged only in the beginnig. Most of the data can be recovered, but not by you. The name of the problem is "Slow responding" and it's typical for the modern WD drives. To solve it you need S/W able to modify the configuration module in a suitable manner. Good luck.