ST4000DM000-1F2168 CC54 Lombard can't read system files

[gps31]

I can't read system files from this hard drive.

drive detect in bios normally and shows files list but can't read anything and write anything

Identifying device...
model:ST4000DM000-1F2168 firmware version:CC54 serial number:Z306HLEV


Identifying device...
Device identification error!

Getting detailed firmware version...
LBQ07D.CCD4.KA03D1.CC54

SMP Dbl: 0x3C001000 - 0x0001FFFF
Disk cache reserve size: 0x0


physical sector size of user sector : ..............4096 Bytes

physical sector size of service area : .............512 Bytes

Number of physical heads : .........................8
Get System module information ...
ID length Description
=========================

Failed to get system module information!

Getting DT information...

ROM:
ID Offset address Length
============================

00 40030200 40944
01 40030000 512
04 00013C00 7168
40002000 13288
total 20456
05 0006C000 81920
08 80070000 968
0A 0025F4BC 1024
0F 80014040 768
10 80015D00 448
12 800D40C0 72
13 401396C8 1440
14 40139C68 120
15 00000000 524288
1D 40030220 424
1E 400305B8 4016
27 40137000 504

RAM:
ID offset address length
============================

00 40030200 40944
01 40030000 512
02 400303C8 496
04 00013C00 7168
40002000 13288
total 20456
05 0006C000 81920
06 019BDC40 81964
08 80070000 968
0A 0025F4BC 1024
0F 80014040 768
10 80015D00 448
12 800D40C0 72
13 401396C8 1440
14 40139C68 120
15 00000000 524288
16 40030200 32
17 400319A0 2016
1D 40030220 424
1E 400305B8 4016
1F 4032C900 4500
20 4032DA98 150
26 401371F8 9424
27 40137000 504

Finished to get DT information!

Getting service area size.......
Service area size: : ................................Fail

Getting list of sys files.......
Failed to get list of sys files!

Attachments

[labtech]

High chance the drive's firmware architecture does not support writing sys files.

[gps31]

can't read system files
can't clear G-List
nothing can do in this hdd

[Tomset]

Need Unlock ATA.

[gps31]

Need Unlock ATA.

let me know how to do that in latest release of MRT?

i tried to unlock but no success

[unknown]

MRT utility says above Vol : Unsupported

Try to read sysfiles manually.

[ccc]

MRT utility says above Vol : Unsupported

That message is about automatic voltage feature of the new MRT terminal....Does not matter what hdd is connected to the port.

Rgds

[unknown]

My mistake, sorry.
Thanks for clarification.