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 Post subject: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: January 23rd, 2015, 22:25 
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Joined: December 9th, 2010, 2:59
Posts: 241
Location: kolkata
Friends,

I have one ST31000524AS and FW JC4B which recently have developed some complication.

Though it is detected, it disappears after 3 minutes and on sunsequent reboot it is detected.

I hope if i can upgrade with FW then the problem can be solved.

But unable to find suitable FW for upgradation. Someone please help to find out.


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 Post subject: Re: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: January 25th, 2015, 9:32 
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Joined: September 25th, 2013, 17:05
Posts: 2
Location: Europe
Seems like drive has FW issue. I advise you to try to connect terminal and find out problem.


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 Post subject: Re: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: January 27th, 2015, 11:57 
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Joined: December 9th, 2010, 2:59
Posts: 241
Location: kolkata
Terminal non-operational. Donot know the short pins of this pcb. Some one please help in finding out.

Thanx in advance.


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 Post subject: Re: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: February 14th, 2015, 16:14 
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Joined: December 14th, 2013, 17:10
Posts: 210
Location: istanbul
You can operate terminal.
After power the disk you could hit ctrl z.
After or before you could,nt do.
And no need to isolate motor with paper..


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 Post subject: Re: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: February 15th, 2015, 6:58 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Hi, Is this drive from a Dell computer? JC49 is here:
http://www.dell.com/support/home/us/en/ ... erId=NJKYF

As always, FW Update at your own risk.

Bosse

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 Post subject: Re: ST31000524AS and FW JC4B- Firmware upgrade reqd
PostPosted: February 15th, 2015, 13:07 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Firstly, I would check it for media issues with something like MHDD or HDDSCAN (both downloadable from this forum).

I suspect it has bad sectors rather than a FW problem.

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