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Need help wd hdd 500Gb not detect

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datahdd116

Post subject: Need help wd hdd 500Gb not detect

Posted: May 5th, 2016, 16:21

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

Hello all friends
I use HDD WD 500Gb SN wx71ab01274 not detect error 0Gb. I need data recovery look forward help me use MRTPRO to recover data for this HDD
thank you

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data-medics

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 5th, 2016, 16:43

Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI

Will need more details than that. For example, is it making any noises? Is is spinning? Can you access SA?

Are you looking for remote support, or just need advice?

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datahdd116

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 5th, 2016, 20:38

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

data-medics wrote:

Will need more details than that. For example, is it making any noises? Is is spinning? Can you access SA?

Are you looking for remote support, or just need advice?

HDD normal operation without noise, motor rotation will need you to help me advice
thank you

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jermy

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 5th, 2016, 22:38

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal

You didn't answer

data-medics wrote:

Can you access SA?

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datahdd116

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 7th, 2016, 3:46

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Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

jermy wrote:

You didn't answer

data-medics wrote:

Can you access SA?

I Cant access SA
can you help me
thank you

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galaxy

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 7th, 2016, 4:54

Joined: January 31st, 2014, 8:46
Posts: 242
Location: India

give me pic of hard disk . /front and back . and which tool u use

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jermy

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 7th, 2016, 14:20

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal

datahdd116 wrote:

I Cant access SA

Try a LDR

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datahdd116

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 8th, 2016, 13:48

Banned User

Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

Spildit wrote:

Do you have a BACKUP of the drive firmware or another drive to use as donnor or donnor FW ?

Try to load overlays from backup and then load DIR in RAM and save DIR TO RAM and try to access modules.

thank you I did succeed caused by PCB with head short circuit fault

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datahdd116

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 8th, 2016, 14:13

Banned User

Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

Spildit wrote:

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

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hpw333

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 9th, 2016, 20:50

Joined: December 29th, 2011, 2:11
Posts: 190
Location: egypt

datahdd116 wrote:

Spildit wrote:

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

that mean you solve prb ?
if yes so back up all Firmware
keep in safe

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datahdd116

Post subject: Re: Need help wd hdd 500Gb not detect

Posted: May 10th, 2016, 16:20

Banned User

Joined: January 1st, 2016, 11:12
Posts: 90
Location: Viet nam

hpw333 wrote:

datahdd116 wrote:

Spildit wrote:

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

that mean you solve prb ?
if yes so back up all Firmware
keep in safe

ok thank you

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