MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 15 posts ] 
Author Message
 Post subject: Segate 7200.12 suddently not recognised from bios
PostPosted: August 8th, 2015, 10:00 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
Hi,

I have a Seagate Barracuda 7200.12 1 TB ST31000528AS firmware cc49.

This hd was getting an increasing number of reallocate sector count when checking SMART the drive with Crystal Disk Info but I was still using fine (not really smart from me, I know and now I need some files from it). Until yesterday ( that is 2-3 years of using it) the disk after starting normally disappeared from my windows 7 computer. I restarted the computer and it wasn't detected from bios.

The drive spins up and doesn't make any strange noises so I suppose there is no physical damage, as far I can tell.

I decided to use an old computer I have that has a serial port to try I see if I can connect to the drive.

I managed to make a cable with the female pins of an old RS232 cable to connect the serial port to the rs232 port of the hard drive.

I set up the Hyperterminal program with 38400,8,none,1 setting connect the hard drive to power. Disk starts, hyperterminal says its connected and I send the ctr+z command and I get nothing.

I tried swapping the transmit and receive cables but nothing.

I tried connecting the rt and tx cables together to test the seriel port and it works, I can see what I type in the hyperterminal, so the serial port is fine.

Can you help me?


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 8th, 2015, 11:59 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
The procedure I'm following is the one from here


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 8th, 2015, 15:46 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
I just found out why it's no accessing the drive. The rs232 generates the right form signal but not the right amplitute to TTL values. Thus I would need a rs232 to TTL Converter. Just ordered a USB to rs232 TTL dongle and now I have to wait for it to come.


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 8th, 2015, 17:54 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
persep wrote:
The procedure I'm following is the one from here

i hope you know what doing


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 8th, 2015, 18:11 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
persep wrote:
The procedure I'm following is the one from here

That procedure applies to a 7200.11 drive. The same procedure will damage your 7200.12 firmware if the non-resident G-list is not empty. Start by obtaining a terminal report, without issuing any commands that write to the drive.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 9th, 2015, 4:34 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
fzabkar wrote:
persep wrote:
The procedure I'm following is the one from here

That procedure applies to a 7200.11 drive. The same procedure will damage your 7200.12 firmware if the non-resident G-list is not empty. Start by obtaining a terminal report, without issuing any commands that write to the drive.


What commands can I use to get that report?

There is a lot of info about 7200.11 drives but the info for 7200.12 is very disperse


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 9th, 2015, 4:37 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
jermy wrote:
persep wrote:
The procedure I'm following is the one from here

i hope you know what doing


Not really. First I need too get connected to the drive.

Do you have a better procedure or tutorial for a Seagate 7200.12?


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 6:41 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
I've got the usb-ttl dongle and connected a cable from the rx connector and to the tx connector from the drive and from tx conector from the dongle to the rx connector of the drive.

I use putty with the settings 38400,8,1,none,none

power up the drive,open putty, connect, press ctrl+z and still nothing.

I read something about shorting the read channels, do I have to do it?


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 7:27 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
This is the board 100535537 REV A:

http://i.imgur.com/MM170b8.jpg
http://i.imgur.com/WYbs8oD.jpg


Attachments:
DSCF0193.JPG
DSCF0193.JPG [ 4.84 MiB | Viewed 12212 times ]
DSCF0189.JPG
DSCF0189.JPG [ 4.87 MiB | Viewed 12212 times ]
Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 7:49 
Offline

Joined: March 19th, 2015, 15:01
Posts: 1388
Location: isreal
connect, open putty and then power up the drive
post the log here


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 8:47 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
Nothing and know I've got the click of death


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 9:48 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
I shorted the read channels and this is what I get:

Quote:
Rst 0x20M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest

ASCII Diag mode

F3 T>
ASCII Diag mode


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 10:08 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
I've got to this, then stops typing commands and I still hear the clicks of death

Code:
Rst 0x20M
Servo Processor Is Reset.
RW: Disc Ctlr Initialization Completed.

ExecuteSpinRequest

ASCII Diag mode

F3 T>/2

F3 2>Z

Spin Down Complete
Elapsed Time 10.531 secs
F3 2>
ExecuteSpinRequest

HighPowerMode U


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 11:11 
Offline

Joined: August 8th, 2015, 9:46
Posts: 11
Location: europe
Also managed to get this. After that it just hangup

Quote:
F3 T>V40
Nonresident GList 0 entries returned
Total entries available: 0
PBA Len Flags Phy Cyl Hd PhySctr SFI


Top
 Profile  
 
 Post subject: Re: Segate 7200.12 suddently not recognised from bios
PostPosted: August 10th, 2015, 21:50 
Offline

Joined: December 5th, 2011, 5:38
Posts: 1740
Location: Verona, Italy
Can you show us P-List terminal log by entering command V10 ?
Upload the log on forum as .txt file

_________________
My firmware database:
https://mega.nz/folder/O01DkBRI


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 15 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 67 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group