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 Post subject: Need Guidance For Harddrive Repair...
PostPosted: July 9th, 2009, 11:11 
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Joined: July 9th, 2009, 11:05
Posts: 1
Location: United Kingdom
Hi everyone.

Recently my external USB harddrive just stopped working. It will not be detected by Windows and makes a continuous clicking noise when it is plugged in. Its a 60gb harddrive and the data on it is worth more than the hard drive itself and is very important that i get it back. The quotes i have recieved from various companies so far are 400+. Im a student so this is far too expensive for me at the moment, but i really need the data back. Can i just get the harddrive repaired? Or do i have to have the data recovered. One of the guys i spoke to said companies shouldnt offer repair to harddrives and the data should be restored. Please point me in the right direction as I have no clue what im doing :(

Thanks alot,

Lewis


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 Post subject: Re: Need Guidance For Harddrive Repair...
PostPosted: July 9th, 2009, 11:28 
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Joined: March 28th, 2008, 7:52
Posts: 1466
Location: Europe, Hungary
Hi,

First of all, read this:

results-the-yourself-solutions-t11912.html

And this:
diy-what-the-big-deal-t12671.html

The next step, if you decided to "try to do something alone", write down the entire model, sn, capacity and all the IDs from your hdd, without disassembling it. (not on the usb box)

Janos


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 Post subject: Re: Need Guidance For Harddrive Repair...
PostPosted: July 9th, 2009, 12:01 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
You can do nothing at your level. Accept the £400 quote (that sound honest) or live without data, or (plan B) save money until you can afford a pro.


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 Post subject: Re: Need Guidance For Harddrive Repair...
PostPosted: July 9th, 2009, 12:14 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Personally I would say 400 sounds cheap...

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You don't have to backup all of your files, just the ones you want to keep.


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 Post subject: Re: Need Guidance For Harddrive Repair...
PostPosted: July 9th, 2009, 15:20 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Firstly, you have to repair the hard drive in order to recover the data. The "repair" is 90-99% of the work, especially in physical (almost certainly) cases like thus. Hitting "copy" to copyout the data or running DR software on the image of the repaired drive is an insignificant part of the process. In any case, no-one with any sense will simply repair a drive only to have the end user bugger up the copyout procedure and/or claim the data was corrupted or missing and demand their money back.

Depending on the actual drive, we offer physical recovery from £295 + VAT less a hddguru discount.

As people on here will doubtless confirm some makes/models are FAR easier to recover than others, hence recovery prices may vary.

£400 "may" sound a little high for a 60Gb drive, but it's not astronomical by any standards.

Cheers

Sean

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