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sosrecup
 Post subject: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: January 22nd, 2014, 2:30 
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Joined: September 7th, 2012, 16:37
Posts: 197
Hello,

I have a Seagate ST3250318AS (FW HPG7). When I plug it to PC3000 and power on SATA, the drive clicks 11 times then spin down.

When I access the terminal, I get the output bellow:

Code:
Rst 0x08M
No HOST FIS-ReadyStatusFlags 2002B001


When I click on CTRL+Z, I can access T>:

Code:
ASCII Diag mode

F3 T>


I suspect a firmware issue but I don't think it's a BSY or LBA0 issue.

Can anyone help with this issue please.

Kind regards.
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HaQue
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: January 22nd, 2014, 2:44 
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Joined: December 4th, 2012, 1:35
Posts: 3903
Location: Adelaide, Australia
You can do also Ctrl-R (Online mode) to show some messages as it is running and NLINE), and Ctrl-A (when in DIAG mode) to show some drive info

There were a few google hits for that term msg.

did you attempt the BSY or LBA 0 fixes, as this is a 7200.12 and the 7200.11 tutorials should NOT be followed
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sosrecup
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: January 22nd, 2014, 3:00 
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Joined: September 7th, 2012, 16:37
Posts: 197
Thank you for your help.

Ctrl-R and Ctrl-A didn't show anything.

I didn't try the BSY or LBA0 fixes yet but I'll keep searching for a solution for the 7200.12
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sosrecup
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: January 22nd, 2014, 3:08 
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Joined: September 7th, 2012, 16:37
Posts: 197
I tried this:

Code:
F3 T>
ASCII Diag mode

F3 T>/2

F3 2>Z

HighPowerMode
Spin Down Complete
Elapsed Time 0.103 msecs
F3 2>U

HighPowerMode
ExecuteSpinRequest
DiagError 00006008
Spin Error
Elapsed Time 15.461 secs
R/W Status 2 R/W Error 84150180

F3 2>/1

F3 1>N1

Failed to load overlay 00000004
LED:000000CC FAddr:0028751
Rst 0x08M
No HOST FIS-ReadyStatusFlags 2002B001


But unfortunately, it didn't work. the same sound 11 times then spin down.
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pcimage
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: January 22nd, 2014, 3:47 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Heads are bad 99% for sure.

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gacpac
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: April 23rd, 2014, 16:55 
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Joined: July 22nd, 2013, 13:04
Posts: 71
Location: US
I have exactly the same. Really do you think is heads?
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rd-simone
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: April 24th, 2014, 10:40 
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Joined: May 25th, 2010, 9:36
Posts: 83
Location: ITALY
the drive clicks 11 times then spin down = bad heads
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Nick_CT
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: April 24th, 2014, 13:16 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
Bad heads.

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gacpac
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: April 27th, 2014, 13:46 
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Joined: July 22nd, 2013, 13:04
Posts: 71
Location: US
lol. That make things really clear

Thanks for the help :D
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gacpac
 Post subject: Re: Seagate ST3250318AS clicks 11 times then spin down
PostPosted: April 28th, 2014, 17:27 
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Joined: July 22nd, 2013, 13:04
Posts: 71
Location: US
rd-simone wrote:
the drive clicks 11 times then spin down = bad heads
Nick_CT wrote:
Bad heads.
Spildit wrote:
Pre-amp or heads.
Head stack replacement inside a hepa 100 asseptic room is required.
Drive can't read at all from platters.


Also the drive is giving me an error through a firmware tool i have never seen this before.


Boot 0x40M

Spin Up
FAIL Servo Op=0100 Resp=0007
ResponseFrame 0600 0079 06CC 2F00 0008 0000 0000 0000 0F67 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 2247 0000 0020 001E 0007 0010
FAIL Servo Op=0100 Resp=0003
ResponseFrame FE80 0077 06CC 2F80 0008 0000 0000 0000 0F4C 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FE40 0077 06CC 2F80 0008 0000 0000 0000 0F4C 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FEC0 0077 06CC 2F80 0008 0000 0000 0000 0F4C 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FEC0 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FEC0 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FF00 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FEC0 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FF00 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FEC0 0077 06CC 2F00 0008 0000 0000 0000 0F67 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
FAIL Servo Op=0100 Resp=0003
ResponseFrame FE80 0077 06CC 2F40 0008 0000 0000 0000 0F59 0000 0000 0000 0000 0000 0000 0000 9EB7 E8B8 FFFF 2000 24B4 0000 0000 4C35 0000 4C35 FFFF 007F 0000 0020 001E 0004 0000
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