Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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2TB hard drive not working - dropped

May 7th, 2014, 9:05

Hi,

Yesterday I knocked my hard drive off my desk whilst moving things around! It has since stopped working and makes a clicking sound? Is there something i can do to fix this problem myself?

Thanks

F. Carrow

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:13

No you can't, heads are bricked.
Ship it to a data recovery specialist, they will change heads in clean room.

Good luck!

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:23

I feared that may have been the case unfortunately! Can you recommend a reputable company? And how much can i expect to pay for this kind of problem?

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:32

Contact 'hddguy' in this forum, he is a pro.
If i remember good he work in a data recovery company in Bristol

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:35

Ok thank you for that...i did some research online and i've found 5 ranked recovery companies, so i'm going to have a phone round and see who offers the best price, i'll contact hddguy after the last call

thanks for your help

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:36

i sent you a PM

Re: 2TB hard drive not working - dropped

May 7th, 2014, 9:38

got it thanks :)

Re: 2TB hard drive not working - dropped

May 7th, 2014, 10:36

frankcarrow wrote:so i'm going to have a phone round and see who offers the best price


Whoever gives the cheapest initial "blind guesstimate" quote isn't always the best :?

Re: 2TB hard drive not working - dropped

May 7th, 2014, 13:23

pcimage wrote:
frankcarrow wrote:so i'm going to have a phone round and see who offers the best price


Whoever gives the cheapest initial "blind guesstimate" quote isn't always the best :?

+1

Re: 2TB hard drive not working - dropped

May 23rd, 2014, 6:25

Well, I sent it to a company in Bridgend, after a week they told me they couldn't fix it so i had it returned to me. I then sent it to the data recovery hospital in England, who have quoted me £2500...does this sound like a scam? :?

Re: 2TB hard drive not working - dropped

May 23rd, 2014, 8:51

frankcarrow wrote:Well, I sent it to a company in Bridgend, after a week they told me they couldn't fix it so i had it returned to me. I then sent it to the data recovery hospital in England, who have quoted me £2500...does this sound like a scam? :?

Likely not
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