Hi my seagate Seagate st500dm002 not detected by bios

[Chandrashekhar]

Hi
My Seagate internal HDD is not detected by bios, below is detail
ST500DM002
P/N: 1BD142-302
Firmware:KC45
data Code:13144

attached disk PCB image & HDD detail image
PLS help

Attachments

[Chandrashekhar]

Rgds
Chand

[jermy]

is it spinning ? is it clicking/making strange noises ?

[lcoughey]

999 times out of 1000, you will need professional data recovery assistance. It is unlikely that you will be able to revive the drive without tools to work with the service areas. Depending on the root cause, it could be a minor recovery for less than $500.

[data-medics]

I find it interesting that this topic is a poll. Where's the "Should've bought a Toshiba instead" option?

In all seriousness though. These drives are known to be problematic. If it's not making any strange noises, just spinning normally, it could be a media cache issue or translator problem. But, very hard to diagnose and even harder to repair without pro tools.

[Chandrashekhar]

is it spinning ? is it clicking/making strange noises ?

Some clicking noise, if connected as secondary HDD, win 7 disk management shows drive 0, with 3.9GB capacity, but if i click shows disk i/o error.

Is this a problem with logic PCB board, if so where can i get this PCB?

[pcimage]

Extremely unlikely PCB, 99% certainly physical heads issue.

[northwind]

Extremely unlikely PCB, 99% certainly physical heads issue.

Yep, it's heads.

[mikail13]

What do you see in Terminal ?

[Chandrashekhar]

What do you see in Terminal ?

Still not used Terminal

Preparing USB cable (Sort of old Nokia Cell data cable)

[Chandrashekhar]

What do you see in Terminal ?

Still not used Terminal

Preparing USB cable (Sort of old Nokia Cell data cable)

Used Nokia CA-42 USB data cable for terminal, but when connect HDD, not getting terminal prompt .i.e F3T>
When power connected to HDD, getting below log in terminal screen, pls help what next

Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004

[mikail13]

You must short read pins.

and get F3 T>