Need help wd hdd 500Gb not detect

[datahdd116]

Hello all friends
I use HDD WD 500Gb SN wx71ab01274 not detect error 0Gb. I need data recovery look forward help me use MRTPRO to recover data for this HDD
thank you

[data-medics]

Will need more details than that. For example, is it making any noises? Is is spinning? Can you access SA?

Are you looking for remote support, or just need advice?

[datahdd116]

Will need more details than that. For example, is it making any noises? Is is spinning? Can you access SA?

Are you looking for remote support, or just need advice?

HDD normal operation without noise, motor rotation will need you to help me advice
thank you

[jermy]

You didn't answer

Can you access SA?

[datahdd116]

You didn't answer

Can you access SA?

I Cant access SA
can you help me
thank you

[galaxy]

give me pic of hard disk . /front and back . and which tool u use

[jermy]

I Cant access SA

Try a LDR

[datahdd116]

Do you have a BACKUP of the drive firmware or another drive to use as donnor or donnor FW ?

Try to load overlays from backup and then load DIR in RAM and save DIR TO RAM and try to access modules.

thank you I did succeed caused by PCB with head short circuit fault

[datahdd116]

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

[hpw333]

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

that mean you solve prb ?
if yes so back up all Firmware
keep in safe

[datahdd116]

What ?!

Bad/Shorted Pre-Amp ?

ok i sanitary point of contact on the PCB with the head leg and head reattach success 465Gb
very lucky

that mean you solve prb ?
if yes so back up all Firmware
keep in safe

ok thank you