Seagate 7200.11 bsy problem shows wiered results at the term

Data recovery and HDD repair discussions

Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
Post a reply
athlesi7

Seagate 7200.11 bsy problem shows wiered results at the term

March 14th, 2012, 4:19

i have a Seagate 7200.11 500Gb with the bzy problem.
when i power up (U) the drive it starts ticking and shows this at the terminal:

F3 T>/2

F3 2>Z

Spin Down Complete
Elapsed Time 0.145 msecs
F3 2>U

Error 1009 DETSEC 00006008
Spin Error
Elapsed Time 23.196 secs
R/W Status 2 R/W Error 84150180
F3 T>/1

F3 1>N1

Unable to load Diag Overlay

F3 1>

any ideas of what it might cause this problem?
thank you
hddguy
  • hddguy
  • Posts: 2984
  • Joined: November 9th, 2006, 15:15

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 4:43

You are sure PCB is native?
athlesi7

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 4:50

yes, it is native. you think it might not?
hddguy
  • hddguy
  • Posts: 2984
  • Joined: November 9th, 2006, 15:15

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 4:52

At 'T>' hit CTRL+L and check serial against label. always good to be sure.
northwind

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 11:23

If pcb is native, it is not the bsy bug then. Just because terminal says LED CC it doesn't mean it is the bug.
LED CC is the symptom, not the disease.
BlackST
  • BlackST
  • Posts: 7476
  • Joined: July 18th, 2006, 3:05
  • Location: ITALY

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 11:47

athlesi7 wrote:F3 2>U

Error 1009 DETSEC 00006008
Spin Error
Elapsed Time 23.196 secs
R/W Status 2 R/W Error 84150180
F3 T>/1

F3 1>N1

Unable to load Diag Overlay



* COUGH * !
Russwinters
  • Russwinters
  • Posts: 489
  • Joined: July 16th, 2008, 17:52
  • Location: Long Beach, California
  • Website

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 12:11

Yes I think that says it all right there.
athlesi7

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 12:33

northwind wrote:* COUGH * !

meaning?

you think it is a head issue or pcb?
hddguy
  • hddguy
  • Posts: 2984
  • Joined: November 9th, 2006, 15:15

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 12:46

athlesi7 wrote:Error 1009 DETSEC 00006008
Spin Error
Elapsed Time 23.196 secs
R/W Status 2 R/W Error 84150180

Unable to load Diag Overlay



All this suggests there is some hardware error. It could be issue with heads, but also could be issue with PCB or Spindle.

On initial powering does the media reach DRDY then power down?

R/W Error 84150180 I have seen in cases with damaged heads.

But I ask you to check if PCB is native because your first note says it has BSY fault and gives ticking on powerup. Assuming spindle remains powered this could be associated with non-native PCB.
athlesi7

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 12:57

Spindle doesnt remain. after 10sec or so, it stops. When i power up the drive shows bzy starts clicking and spindle down. it shows, at the details of atola, the S/N F/W etc and also shows Locked/Maximum.
hddguy
  • hddguy
  • Posts: 2984
  • Joined: November 9th, 2006, 15:15

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 13:02

Then after spindle stops ID is made from PCB because SA cant be reached.

common BSY bug prevents access to data but spindle remains constant and BSY flag is constant. 0 LBA problem prevents access to data but access to SA remains and flags show DRDY / DSC.

For physical problem spindle will stop and errors returned via terminal are reflective of this.
athlesi7

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 13:26

So you suggest first have a go by changing the pcb and if that has no result try to change heads.
Alexii
  • Alexii
  • Posts: 775
  • Joined: October 28th, 2009, 14:35
  • Location: Toronto

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 13:51

Going to end up being heads. Possibly with media damage.
labtech
  • labtech
  • Posts: 3669
  • Joined: August 18th, 2010, 17:35
  • Location: Massachusetts, USA

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 14th, 2012, 23:09

Alexii wrote:Going to end up being heads. Possibly with media damage.

Unfortunately, yes.

Is the drive from an external? What did the customer think happen to it?
athlesi7

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 15th, 2012, 5:27

you were right. it was a head problem.
heads changed - everything went good.

thanks for your interest and help.
pcimage
  • pcimage
  • Posts: 7864
  • Joined: November 29th, 2006, 10:08
  • Location: UK
  • Website

Re: Seagate 7200.11 bsy problem shows wiered results at the

March 16th, 2012, 2:39

Well done, good work!
pclab
  • pclab
  • Posts: 1451
  • Joined: July 12th, 2010, 4:38
  • Location: Portugal
  • Website

Re: Seagate 7200.11 bsy problem shows wiered results at the

November 23rd, 2012, 12:06

Same problem here, but head swap didn't worked....
But when I press CTRL+L I get the drive details. If heads are bad, I shouldn't get that result, right»
freakzy
  • freakzy
  • Posts: 101
  • Joined: May 1st, 2011, 5:02
  • Location: Jakarta, Indonesia

Re: Seagate 7200.11 bsy problem shows wiered results at the

November 23rd, 2012, 13:00

pclab wrote:Same problem here, but head swap didn't worked....
But when I press CTRL+L I get the drive details. If heads are bad, I shouldn't get that result, right»


No, not always. Check PM
pclab
  • pclab
  • Posts: 1451
  • Joined: July 12th, 2010, 4:38
  • Location: Portugal
  • Website

Re: Seagate 7200.11 bsy problem shows wiered results at the

November 23rd, 2012, 14:48

This is the log:


F3 T>
TetonST 2.0 SATA Moose Gen 3.0 (RAP fmt 10 ) w/sdff (RV )
Product FamilyId: 27, MemberId: 04
HDA SN: 9QM8GKZ4, RPM: 7206, Wedges: 108, Heads: 4, Lbas: 3A386030, PreampType: 6D 24
PCBA SN: 0000C916CN35, Controller: TETONST_2(639D)(3-0E-3-5), Channel: AGERE_COPPERHEAD_LITE, PowerAsic: MCKINLEY Rev 04, BufferBytes: 2000000
Package Version: MS0100.SDD1.AD090B., Package P/N: 100504081, Package Builder ID: 3K,
Package Build Date: 01/16/2008, Package Build Time: 17:26:28, Package CFW Version: MS01.SDD1.00052452.3K00,
Package SFW1 Version: B000, Package SFW2 Version: C0FE, Package SFW3 Version: C0FA, Package SFW4 Version: ----
Controller FW Rev: 01161726, CustomerRel: SD15, Changelist: 00052452, ProdType: MS01.SDD1, Date: 01/16/2008, Time: 172628, UserId: 00000761
Servo FW Rev: C0FE
RAP Format Rev: 0092, Contents Rev: 15 05 11 08
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled
F3 T>
ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
4997140 99999999 7645252 41 048644 40809C10 C8 0008A048 UNKNOWN
1361064514 1356067374 3237138434 22 081226 3000810 50 12900358 DL
570450448 3504353230 4029657168 B8 001010 11A2010 0 02543110 UNKNOWN
268456448 3992973296 4028673536 00 000221 12001022 1A 02322090 SEEK CMP SYS LBA B:10000002 C:00020002 BO:0A2042 V/L 1200/0010
17182720 4043693568 2936140080 21 37133B33 222000 41 43412A08 ERR_RATE
1929445762 1912263042 2771333006 28 36501210 213432 1 10140000 FIXUP_RAP
218104346 2583625880 4249404018 45 000414 448C0080 14 10920802 UNKNOWN
2281865288 2063760942 2281570424 40 480000 804080E2 48 00004880 UNKNOWN
2214855680 4227957688 2081192960 00 C0800000 804820 40 D040C0A0 SEEK UNKNOWN UNKNOWN BO:585888 B/E/S 80405000/0081C50/40400400
1145325568 3225437184 3221469256 00 624841 180440 8C 0C80040C SEEK UNKNOWN SID LBA B:08002242 C:50884440 BO:800090 B/E/S 848C840/404000C0/6C0C082
1212205184 66879616 3095672776 08 4448480 8444168 CC 4C00D850 CAL
1724434 3084486546 939049520 1A 100154 12121118 30 12100210 VCM_TEMP
1049106 4294291968 267411254 30 73B333F7 1002042 0 10021013 SPN_DN
3219968 2170862 282005008 11 210012 400002 20 040C0210 ACFF_RECAL
12306 4291759634 1111610110 00 10120030 092002 0 02E33013 SEEK SOD UNKNOWN BO:100100 B/E/S 0402A11/5111030/0600000
805441717 805429411 3791519580 10 2120013 2011004 1 000013C0 SRV_RVFF
853 3489526432 21112 2F 000000 000000 2 84150180 SPN_UP NORMAL
21980 21127 4 1B 000000 000000 1 00000080 MEM_DBG
21984 4 4 2B 000000 000000 1 00000080 SRV_PES_FIFO
21988 4 2 23 000000 000000 1 00000080 SRV_EC_FIFO
21990 2 0 03 000000 000000 1 00000080 RD_CHNL
21990 0 9804 30 000000 000000 1 00000080 SPN_DN NORMAL
34096 12106 0 27 000000 000000 1 00000080 SND_SRV
34096 0 0 27 000000 000000 1 00000080 SND_SRV
34096 0 1 27 000000 000000 1 00000080 SND_SRV
34097 1 0 27 000000 000000 1 00000080 SND_SRV
34256 159 1 27 000000 000000 1 00000080 SND_SRV
34257 1 0 27 000000 000000 1 00000080 SND_SRV
34257 0 1 27 000000 000000 1 00000080 SND_SRV
34258 1 0 27 000000 000000 1 00000080 SND_SRV
34258 0 1 27 000000 000000 1 00000080 SND_SRV
34259 1 0 27 000000 000000 1 00000080 SND_SRV
mikail13
  • mikail13
  • Posts: 210
  • Joined: December 14th, 2013, 17:10
  • Location: istanbul

Re: Seagate 7200.11 bsy problem shows wiered results at the

August 26th, 2016, 9:23

hddguy wrote:At 'T>' hit CTRL+L and check serial against label. always good to be sure.


Thank you very much Hddguy.

You save my day..

i realise that my consumer mixed st3500320as's boards.

Ctrl +L is sees that..

before i get these message..

F3 T>
TetonST 2.0 SATA Moose Gen 3.0 (RAP fmt 10 ) w/sdff (RV )
Product FamilyId: 27, MemberId: 04
HDA SN: 5QM2DR4D, RPM: 7206, Wedges: 108, Heads: 4, Lbas: 3A386030, PreampType:
45 29
PCBA SN: 0000E8522QWV, Controller: TETONST_2(639D)(3-0E-3-5), Channel: AGERE_COP
PERHEAD_LITE, PowerAsic: MCKINLEY Rev 04, BufferBytes: 2000000
Package Version: MS0100.SDD1.AD090B., Package P/N: 100504081, Package Builder ID
: 3K,
Package Build Date: 01/16/2008, Package Build Time: 17:26:28, Package CFW Versio
n: MS01.SDD1.00052452.3K00,
Package SFW1 Version: B000, Package SFW2 Version: C0FE, Package SFW3 Version: C0
FA, Package SFW4 Version: ----
Controller FW Rev: 01161726, CustomerRel: SD15, Changelist: 00052452, ProdType:
MS01.SDD1, Date: 01/16/2008, Time: 172628, UserId: 00000761
Servo FW Rev: C0FE
RAP Format Rev: 0092, Contents Rev: 15 05 10 08
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled
F3 T>i4,1,22

Unable to load Diag Overlay

F3 T>m0,2,2,,,,,22

Error 1008 DETSEC 0000500E Process Defect List Error
R/W Sense 00000002, R/W Error 841C0087, List Offset 00000000, File Error 0000000
1

F3 T>€‡€
F3 T>
F3 T>/2

F3 2>Z

Spin Down Complete
Elapsed Time 0.147 msecs
F3 2>U

Spin Up Complete
Elapsed Time 6.758 secs
F3 2>
F3 T>/1

F3 1>N1

F3 1>i4,1,22

Invalid Diagnostic Command

F3 1>
F3 T>i4,1,22

F3 T>m0,2,2,,,,,22
Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 14, Max Certify Rewr
ite Retries = 00C8

User Partition Format Successful - Elapsed Time 0 mins 00 secs
Post a reply
Switch to full style

Powered by phpBB © phpBB Group.

Board index