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cyberlook
 Post subject: WD HDD Sometimes not recognize by PC
PostPosted: June 6th, 2020, 0:32 
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Joined: June 5th, 2020, 9:05
Posts: 3
Location: Indonesia
Hi all,

I have a problem with my old WD 3.5 inch Harddrive.
So long short story one day my HDD is not recognize by my PC, and I got my family photos on that harddrive.

Can you guys help me to find out what happen to my HDD?

I attach a video with the sound of my HDD

https://drive.google.com/file/d/1cEbdOnYuw-TvbH31Z28mLqomnIHwAa5E/view?usp=sharing
https://drive.google.com/file/d/1FN5Xo3R819osKt9LPYqKgez3ZNgwJT3I/view?usp=sharing
https://drive.google.com/file/d/1cmDelaqFstMZsAjSjeLRF5DFXMnCVJ7u/view?usp=sharing
https://drive.google.com/file/d/1DHfC-hYQD_Ft4kw5_l1i1CR7u6-jgQ54/view?usp=sharing

Any kind of help is much appreciate.

Thanks all!
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unknown
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 6th, 2020, 17:31 
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Joined: October 21st, 2007, 8:48
Posts: 1712
Is it really your drive in the video?
Or is it a test hard drive? (which I hope so)
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pcimage
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 7th, 2020, 16:30 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Sad to say, your “precious” family photos are probably destroyed by you now, if that is your drive in the video :-(

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RolandJS
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 8th, 2020, 13:48 
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Joined: November 7th, 2015, 13:04
Posts: 170
Location: Austin metro area TX USA
Did you open the HDD in a Clean Room?

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited
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Tomset
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 8th, 2020, 13:55 
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Joined: September 29th, 2005, 4:10
Posts: 402
Location: Moscow
What a difference now.
Running an open disk with loose heads is to kill the surface of the plates.
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cyberlook
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 9th, 2020, 9:45 
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Joined: June 5th, 2020, 9:05
Posts: 3
Location: Indonesia
Thank you all for the reply.
Well unfortunately I got panic the other day and doing everything on Internet to save my disk.

But I learn not to open my disk again :) thanks to you all.
And can I still get the answer? So when something like this happen again I will know what to do.
Thanks guys!
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labtech
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 9th, 2020, 11:49 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
cyberlook wrote:
And can I still get the answer?

It is not possible to tell what happened with accuracy (we can speculate at best). We can only tell what the issues are.
Definitely bad sectors and firmware issues. Good chance of mechanical problem, too.

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cyberlook
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 10th, 2020, 0:36 
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Joined: June 5th, 2020, 9:05
Posts: 3
Location: Indonesia
labtech wrote:
It is not possible to tell what happened with accuracy (we can speculate at best). We can only tell what the issues are.
Definitely bad sectors and firmware issues. Good chance of mechanical problem, too.


Oh I see..
Thank you for the answer!
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Pmalkin
 Post subject: Re: WD HDD Sometimes not recognize by PC
PostPosted: June 17th, 2020, 19:40 
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Joined: June 17th, 2020, 19:11
Posts: 3
Location: Canada
It's a shame you opened your hard drive without letting a pro take a peek first. Then you might have a definitive answer (and your family photos) :(
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