Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 7:31

Hi,

I've got a slow responding WD20NMVW-11AV3S2. The PCB is 2060-771961-001 REV A. What's the best way to recover Data von this HDD?

I think, there are two ways. The first one is to solder on some wires to the PCB to get SATA connection. Another way would be a board swap with U12 swap.

But AFAIK the Data on the WD Drives is encrypted. How to deal with it? Swap the PCB again, when I fixed the slow responding problem with PC3k?

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 8:51

"Swap the PCB again, when I fixed the slow responding problem with PC3k?"

Sure, or decrypt using DE or ReallyMine.

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 9:41

LarrySabo wrote:Sure, or decrypt using DE or ReallyMine.


Ok.
http://www.acelaboratory.com/news/newsi ... itemid=115

I see, that PC3k DE has this feature. Thank you. That's my first encrypted drive.
I ordered the 2060-771960 PCB and hope, that this drive is going to work ;)

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 11:06

Did you try using Hddsupertool? Some of these 2tb WD drives have their system area locked and it won't work, but I have successfully used Hddsupertool to apply the slow fix to a few of them.

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 12:42

Yes, I tried. But I can't get access to the drive.

Code:
Sep  3 18:37:15 localhost kernel: [ 1115.093613] usb 4-2: Product: Elements 10B8
Sep  3 18:37:15 localhost kernel: [ 1115.093615] usb 4-2: Manufacturer: Western Digital
Sep  3 18:37:15 localhost kernel: [ 1115.093618] usb 4-2: SerialNumber: 57584D3145413438534A3331
Sep  3 18:37:15 localhost kernel: [ 1115.094366] usb-storage 4-2:1.0: USB Mass Storage device detected
Sep  3 18:37:15 localhost kernel: [ 1115.094525] scsi host7: usb-storage 4-2:1.0
Sep  3 18:37:15 localhost mtp-probe: checking bus 4, device 5: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-2"
Sep  3 18:37:15 localhost mtp-probe: bus: 4, device: 5 was not an MTP device
Sep  3 18:37:16 localhost kernel: [ 1116.093000] scsi 7:0:0:0: Direct-Access     WD       Elements 10B8    1012 PQ: 0 ANSI: 6
Sep  3 18:37:16 localhost kernel: [ 1116.093818] sd 7:0:0:0: Attached scsi generic sg4 type 0
Sep  3 18:37:16 localhost kernel: [ 1116.094645] sd 7:0:0:0: [sde] Spinning up disk...
Sep  3 18:38:10 localhost kernel: [ 1117.096219] .......................
Sep  3 18:38:10 localhost kernel: [ 1169.916499] usb 4-2: reset SuperSpeed USB device number 5 using xhci_hcd
Sep  3 18:38:10 localhost kernel: [ 1169.933353] ready

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 14:12

D_R wrote:I think, there are two ways.
have you tried using terminal in pc3k ?

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 14:18

jermy wrote:have you tried using terminal in pc3k ?


not yet. what do I need to connect to the HDD via terminal? I have two pins on one side and 12 on another side of the USB connector. What adapter do I need to connect it to pc3k?

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 14:23

The same adaptar you use to read the ROM
https://www.data-medics.com/forum/how-t ... -t745.html

Pic taken from data-medics.com, thanks goes to him

Image

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 15:14

Ok, I've got the ROM data. But I still need a donor PCB to write it on. Or did I missed something?

But now I can do it without soldering ;)

Re: Slow responding WD20NMVW-11AV3S2

September 3rd, 2016, 16:33

Who said anything about reading the ROM data
I asked if you have tried to apply slow fix WITH the USB uning terminal

Re: Slow responding WD20NMVW-11AV3S2

September 4th, 2016, 4:53

Ok, I connected the drive with the Terminal Interface. Now I can access the SA.

But it seems like there is another problem with this drive. It seems like the P-List and the Translator are damaged:

Code:
0033 : Err: 07    : Err: 07    : P-List (Primary defect list) (primary defects)
0031 : Err: 07    : Err: 07    : Translator (pdlist)
000C : Ok         : Ok         : Models table (Models table)
0034 : Ok         : Ok         : G-List (Grown defect list) (ground defects)
0032 : Ok         : Err: 05    : Relo-List (Candidate defects) (rbblist)
0036 : Ok         : Ok         : T-List Module
0029 : Ok         : Ok         : Loaded part of microprogram code
0040 : Err: 07    : Err: 07    : Adaptive data
0041 : Err: 07    : Err: 07    : Adaptive data
0042 : Err: 02    : Ok         : Adaptive data
0043 : Ok         : Err: 02    : Adaptive data
004E : Err: 07    : Err: 07    : Loaded part of microprogram code
0049 : Err: 07    : Err: 07    : Adaptive data
004A : Ok         : Ok         : Adaptive data
004D : Ok         : Ok         : Adaptive data
0003 : Ok         : Ok         : Format Select Data Module
0025 : Ok         : Ok         : Encyiption keys for encripted HDD (Encription key)
0026 : Ok         : Ok         :  (DLG DIAG Log)
0038 : Ok         : Ok         : Encyiption keys for encripted HDD (Encription key)
0039 : Ok         : Ok         : Loaded part of microprogram code
0037 : Ok         : Ok         : Gain Call Data Module
002D : Err: 07    : Err: 07    : Debug Log
002E : Err: 07    : Err: 07    : Loaded part of microprogram code


I tried to read the P-List and get this error:
Code:
Defect list reading
Table................................... : P-List
File.................................... : <HDD Profile>\Defects\PList2.chs
Defect list has damages in actual data area


But if I try composite reading, I get the P-List.

What can I do now?

Re: Slow responding WD20NMVW-11AV3S2

September 4th, 2016, 5:44

First backup all resources. (Using terminal will take awhile doing it)
then check other copies
If its SA problem, you'll have to transfer the mod to another location

Re: Slow responding WD20NMVW-11AV3S2

September 4th, 2016, 9:07

I have backuped the HDD Resources over night.
I read the Translator (Module 31) from Copy0 and Copy1 and replaced the "DEAD" Parts of one file with the parts from another (Zeros). Then I checked the Checksum and it was OK. Then I moved the 31 Module to another location and wrote the merged data from the damaged Modules back.

I did the same with the P-List.

But I still can't access the data. If I connect the HDD via USB to my PC, the drive gets recognized now, but I can't read any data.

Using PC3k via Terminal and Sector Edit I get "DISK DAM ERROR". I also tried to activate the "Decrypt" function, but it also didn't worked for me. What can I try next?

Re: Slow responding WD20NMVW-11AV3S2

December 31st, 2020, 7:23

Hi,

I have the same drive... wd20nmvw-11av3s2
I can still copy data at a few hundred kb/s.

I have watched a few videos about the slow fix and used hddsupertool to backup 02 and 32 but since I dont own PC3000 or DataExtractor, even if patch 02 and 32 I won't be able to decrypt the data, if I manage to actually image the drive afterwards.

In a similar case I had before, I sent the drive to Helpdisc in Serbia, but is it really worth it this time ?

Is there anything a normal user can do, that you could recommend me to do ?

Thx in advance.
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