ST2000DM001 BSY

[pekka]

Hi,

Model: ST2000DM001
FW: CC4C

Drive stays busy and writes to terminal:

Code:

Boot 0x40M
Spin Up
TCC-001B[0x000065B4][0x00006A20][0x00006E8C]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
(P) SATA Reset

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR:  MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
  Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0008281B
[RSRS] 04E0
ProcessRWError -Read-   at LBA 000000000003F171  Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003F171!

Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
Reconstruction: Completed 1:
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001B
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE


Heads are fine, worked on another drive. Donor heads does not work on patient, gives same output from terminal as original heads.
After changing back original heads I can hear two louder head positioning sound and in terminal I get this:

Code:

Boot 0x40M
Spin Up
RECOV Servo Op=0100 Resp=0005
TCC-001A[0x000065B4][0x00006A20][0x00006E8C]
Trans.

Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001A
RECOV Servo Op=0900 Resp=0005
(P) SATA Reset

MCMainPOR: Start:
Check MCMT Version: Current
MCMainPOR: Non-Init Case
MCMainPOR: EXCEPTION: MCMT PRI copy corrupt
MCMainPOR:  MCMT SEC copy valid
Reconstruction: MCMT Reconstruction Start
  Max number of MC segments 0A61
Nonvolatile MCMT sequence number 0008281B
[RSRS] 04E0
ProcessRWError -Read-   at LBA 000000000003F171  Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003F171!

Reconstruction: EXCEPTION: Seg Read Fail: Status = 0000
Continuing after error
Reconstruction: Completed 1:
[MCMTWS]
Rst 0x40M
MC Internal LPC Process
Spin Up
TCC-001A
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE

So maybe someone gives me hint whats wrong with this drive? Is this "BSY problem" as seen on 7200.11 series?

[Nick_CT]

So maybe someone gives me hint whats wrong with this drive? Is this "BSY problem" as seen on 7200.11 series?

No, definitely not the "BSY problem" as per .11 series.

ProcessRWError -Read- at LBA 000000000003F171 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003F171!

Looks to me like some bad areas in SA.

[Deuterium]

So maybe someone gives me hint whats wrong with this drive? Is this "BSY problem" as seen on 7200.11 series?

No, definitely not the "BSY problem" as per .11 series.

ProcessRWError -Read- at LBA 000000000003F171 Sense Code=40000087
InitiateMarkPendingReallocateRequest for disc_lba: 000000000003F171!

Looks to me like some bad areas in SA.

Agree

[Kamen]

Did you try to off PendingReallocateRequest ?

[pekka]

Did you try to off PendingReallocateRequest ?

What do you mean?

[Kamen]

I mean have you tried to set a "BGMSFlags" in the disable ?

[pekka]

No, I can't do nothing because it stays busy. Also can't access terminal, anyone knows shorting points for this pcb 100664987 REV A?

[aliasofiuco]

No, I can't do nothing because it stays busy. Also can't access terminal, anyone knows shorting points for this pcb 100664987 REV A?

@pekka
Did you ever solve your problem?
I have the same hard disk you have and with the same problem.

When I open the Hyperterminal and press CTRL+Z, the only message I get is a continuously repeat:

LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
...
and so on.
I can't even put any command!

Thank in advance.

[pekka]

No, I can't do nothing because it stays busy. Also can't access terminal, anyone knows shorting points for this pcb 100664987 REV A?

@pekka
Did you ever solve your problem?
I have the same hard disk you have and with the same problem.

When I open the Hyperterminal and press CTRL+Z, the only message I get is a continuously repeat:

LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
LED:00000047 FAddr:FFFFFFFE
...
and so on.
I can't even put any command!

Thank in advance.

No.
Have you tried shorting reading channel to get access to terminal?

[aliasofiuco]

No. I'm totally newbie in dealing with Hard Disks.
I don't even know what are you talking about.
Are you suggesting me to use a jumper to join the pins GND TX RX?

[doncgambino]

Has anybody found a way to solve this problem yet?

I have a similar problem with this drive. I have the terminal connection but get a ProcessRWError
and the drive keeps outputting text to the terminal. I can't type anything. Also can' t find any useful information on the code "0xC3160081" that it generates.

Code:

Starting LBA of RW Request=000000000E96E947  Length=00000004
ProcessRWError -Write-  at LBA 000000000E96E947  Sense Code=C3160081

[000000001D322661]vvvvvvvvvv[000000001D322662]vvvvvvvvvv[000000001D322663]vvvvvvvvvv[000000001D322664]vvvvvvvvvv[000000001D322665]vvvvvvvvvv[000000001D322666]vvvvvvvvvv[000                                                                                                                                                             000001D322667]vvvvvvvvvv[000000001D322668]vvvvvvvvvv[000000001D322669]vvvvvvvvvv                                                                                                                                                             [000000001D32266A]vvvvvvvvvv[000000001D32266B]vvvvvvvvvv[000000001D32266C]vvvvvv                                                                                                                                                             vvvv[000000001D32266D]vvvvvvvvvv[000000001D32266E]vvvvvvvvvv[000000001D32266F]vv                                                                                                                                                             vvvvvvvv[000000001D322670]vvvvvvvvvv[000000001D322671]vvvvvvvvvv[000000001D32267                                                                                                                                                             2]vvvvvvvvvv[000000001D322673]vvvvvvvvvv[000000001D322674]vvvvvvvvvv[000000001D3                                                                                                                                                             22675]vvvvvvvvvv[000000001D322676]vvvvvvvvvv[000000001D322677]vvvvvvv

After a bit a does a request for file save:

Code:

[000000001D3226DF]vvvvvvvvvv
(DOS) Requesting File Save
[000000001D3226E0]vvvvvvvvvv[000000001D3226E1]

[Leo]

doncgambino:
There is SRS (Seagate Recovery Services) facility in Amsterdam, they can recover data for you.
Sorry but it is usually not so simple as "LED CC fix"...

[jono-ats]

It's a firmware corruption issue.

[hkn_1001shab]

Has anybody found a solution to solve this problem
@jono-ats
hi
do you have any solution for this problem?

thanks

[jono-ats]

You might try clearing SMART and rebuilding the translator, after taking the appropriate precautions.

[xeonium]

I'll get this necro-topic to life. May be it would be helpfull for someone.
I had a problem with seagate barracuda green 2tb st2000dl003

This helped me:

F3 A>R0,10000
F3 A>R10000,10000
F3 A>R20000,10000
F3 A>R30000,10000
F3 A>R40000,10000
F3 A>R50000,10000
F3 A>R60000,10000
F3 A>R70000,10000
F3 A>R80000,85a1

F3 2>P0000,0000
F3 A>W0,10000
F3 A>W10000,10000
F3 A>W20000,10000
F3 A>W30000,10000
F3 A>W40000,10000
F3 A>W50000,10000
F3 A>W60000,10000
F3 A>W70000,10000
F3 A>W80000,85a1


detach power, wait for 10 sec and attach it back
HDD will recover media cache. After this you can shutdown your pc and connect hdd to sata and power.

Found this here:
http://forum.ru-board.com/topic.cgi?for ... tart=20#16
http://forum.ru-board.com/topic.cgi?for ... art=100#10

Hope this can help someone as it did for me. GL!

[xeonium]

Sorry, i cant edit previous msg and post PMs.
labtech asked me about drive's behavior in the terminal upon power on BEFORE issuing these commands.
Sorry, but i didnt save those logs. I dont do hdd recovery professionally, it was my own hdd. It showed up in bios (once per reboot) and didnt show in OS, or programs like victoria or mhdd.

But i had the same output as doncgambino

Starting LBA of RW Request=000000000E96E947 Length=00000004
ProcessRWError -Write- at LBA 000000000E96E947 Sense Code=C3160081

OFC those numbers were different.
By googling "ProcessRWError -Write-" i got to this forum. People here said its hard to fix it yourself, but it is not.

[labtech]

Thx for reply

[fzabkar]

Thank you xeonium!!!

[mikail13]

i will try method of xeonium..

try red pins first, and if they not work, try yellow pair.

from entec