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 Post subject: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 11:41 
Hi all, wondering if anyone could give me some advice here. This drive was purchased around August 09, only installed this drive in my secondary desktop like after xmas. Like I said since this PC is my secondary desktop I hardly use it much, only turn it on from time to time to do updates on it. I have Windows 7 Ultimate on it. But yesterday after doing an update(not sure if it has anything to do with it) after doing a reboot I started getting a message "Windows detected a hard disk problem". I did some research on it and have used the HDDScan app and this is what it found. Also in the process of doing a Check Disk right now, not sure if it will help. Is my hdd going or can it be fixed. Or should I just replace it anyways just in case. Pretty sure there's still a manufacturers warranty on it.

Thanks.

HDDScan S.M.A.R.T. Report
Model: WDC WD1001FALS-00J7B1
Firmware: 05.00K05
Serial: WD-WMATV4173927
LBA: 1953516911

Report By: HDDScan for Windows version 3.1
Report Date: 4/21/2010 12:16:02 PM


Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 001 001 00000000-8C7B 051

003 Spin Up Time 237 231 00000000-1FD6 021

004 Start/Stop Count 100 100 00000000-0013 000

005 Reallocation Sector Count 122 122 00000000-0269 140

007 Seek Error Rate 200 200 00000000-0000 000

009 PowerOn Hours Count 100 100 00000000-0016 000

010 Spin Retry Count 100 253 00000000-0000 000

011 Recalibration Retries 100 253 00000000-0000 000

012 Device Power Cycle Count 100 100 00000000-0011 000

192 Power-off retract count 200 200 00000000-000D 000

193 Load/unload cycle count 200 200 00000000-0013 000

194 HDA Temperature 108 107 42 C 000

196 Reallocation Event Count 001 001 00000000-0243 000

197 Current Pending Sector Count 197 197 00000000-0288 000

198 Uncorrectable Sector Count 100 253 00000000-0000 000

199 UltraDMA CRC Error Count 200 200 00000000-0000 000

200 Write Error Rate 100 253 00000000-0000 000


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 11:50 
Oops I think I made a boo boo, I just realized I only pressed the S.m.a.r.t. button and that's the info I provided in the previous post. I am running the tests now.


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 11:57 
Ooops, I think I made a boo boo, I only pressed the S.m.a.r.t. button and then posted that info in my previous post. I am running some of the tests now.


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 15:25 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
You have a bunch of bad sectors, you should not run checkdisk at this point. RMA time!

_________________
You don't have to backup all of your files, just the ones you want to keep.


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 21:21 
Dammit! I was afraid of that. It's a good thing I only pretty much have Win7 on it and nothing else. That would also explain why the hdd was running really slow for no apparent reason. Funny it's pretty much a brand new drive.

Thanks drc


Last edited by afrowookie on April 21st, 2010, 21:24, edited 1 time in total.

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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 21st, 2010, 21:23 
BTW how can you tell there are bad sectors on the drive just by looking at the chart? What info there would tell you that your hdd is bad?


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 22nd, 2010, 6:46 
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Joined: October 21st, 2007, 8:48
Posts: 1712
afrowookie wrote:
BTW how can you tell there are bad sectors on the drive just by looking at the chart? What info there would tell you that your hdd is bad?


http://en.wikipedia.org/wiki/S.M.A.R.T.


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 Post subject: Re: New WD 1TB Black drive going bad?
PostPosted: April 23rd, 2010, 0:42 
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Joined: April 15th, 2009, 12:39
Posts: 33
Location: Ashburn, VA: USA
To answer your question:

Specifically with regards to the bad blocks, the two SMART attributes below:

Num Attribute Name Value Worst Raw(hex) Threshold

001 Raw Read Error Rate 001 001 00000000-8C7B 051
005 Reallocation Sector Count 122 122 00000000-0269 140

What you have to understand is the threshold value on the very right needs to be LOWER than the (Attribute) Value and Worst (Value) fields, not higher as so many people believe.

Therefore, the manufacturer's LOWEST acceptable number for Raw Read Error Rate is 51, however yours is 1, which is the lowest value possible, meaning you have a very high number of Read Errors being reported.

The Reallocation Sector count threshold has also been exceeded, meaning that the drive has reallocated more sectors than the manufacturer has stated is acceptable before it can be deemed failed/failing.

In addition to the link provided by unknown20010, which provides a very good overview on SMART attributes, here is another one that explains the values.

http://www.ariolic.com/smart/glossary.htm


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