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 Post subject: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 11:08 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
Dear All,
i am working in IT infrastructure about 6 years,but never had such issue.

I am expecting very strange error with WD HDD. I have bought external elements 1 TB WDBAAU0010HBK, inside of box is wd10eads-11m2b cavian green.

Problem:

All files, after copied to a drive are corrupted. I used md5 hash utility to check source and copied file hash and it is always different. I have called to WD support, they advised me to make full format and write "0" to all sectors. This procedure took me 2 days and was successful. But after i created new NTFS partition, again all files that i copied to a drive changed their MD 5 hash sum. So i got corrupted file result again. After checking on bad blocks there was no errors, so this seems very strange.
I decided to flash modules or firmware, but WD support said there are no such things. (my suggestion is that some how, something is operating wrong with partition table)

Can you please help me to understand what can be a problem and how to fix it.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 11:41 
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Joined: October 4th, 2007, 6:20
Posts: 59
Location: Germany
did you compare only the md5 sums or files too ? it could be a controller or cabling problem inside the casing. if so then the best option is to rma it as no valuable data is stored on it (if i understood you correctly). for testing you could zerofill it again (only the first 10 million blocks or something like that) and use a sector edit tool to check whether they are all zeroed.

greetings

swersig


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 11:55 
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Joined: April 15th, 2009, 12:39
Posts: 33
Location: Ashburn, VA: USA
If you can return it and get a new one, just do that. Sometimes a problem is solved easiest by just replacement.

If you can't, take the drive out, attach it directly to a sata connector inside a computer and see if you still have this issue. As swersig pointed out, it could be the circuitry inside the external case.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 12:38 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
I have removed drive from box, format first million and last million to zeros, that copied files again,but md 5 of files was different again.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 14:59 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
Noticed 1 thing, i copied small files about 15 mb. everything goes fine md 5 is equal. But when i copy big files 300m > files got currupted ...


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 17:25 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
Found MFT is damaged, utility test disk said boot sector and backup boot sector are different and i fixed his. They are now identical, but cant fix MFT usinf test disk. Please advice software to fix MFT.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 17:55 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
Got this
Image


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 18:16 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
RMA

_________________
You don't have to backup all of your files, just the ones you want to keep.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 18:33 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
RMA? Can you please give more details


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 19:15 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
RMA = Send back the drive for replacement under warranty.


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 23rd, 2010, 22:59 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
koolance wrote:
RMA? Can you please give more details

RMA = Return Material Authorization

http://en.wikipedia.org/wiki/Return_mer ... horization


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 Post subject: Re: wd10eads-11m2b2 Very strange bihavior, need help.(Firmware)
PostPosted: April 26th, 2010, 4:53 
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Joined: April 23rd, 2010, 10:39
Posts: 18
Location: Europe
Before i will got to RMA,

I am interested, if there is a firmware for my model of HDD? wd10eads-11m2b2

Thank you.


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