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vijaidjearam
 Post subject: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 16th, 2010, 16:11 
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Joined: November 16th, 2010, 15:37
Posts: 3
Location: FRANCE
It is getting detected, but cannot be activated or formatted,
Image
In the disk management it shows like below, but cannot be activated nor be formatted
Image
tried wd data life guard diagnostics it shows the drive status as passed
Image
Tried hdd low level format tool - format error occured at offset
Image
please do let me know if there is anything that can be done to correct the hdd.
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pcimage
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 16th, 2010, 18:46 
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Joined: November 29th, 2006, 10:08
Posts: 7865
Location: UK
Media degradation, RMA it.

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Doomer
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 16th, 2010, 19:52 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
Password protection most likely

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poehere
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 16th, 2010, 22:35 
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Joined: February 27th, 2009, 3:26
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Location: French Polynesia Tahiti
Try running MHDD and see if this drive is PW protected. There are tools in MHDD that can help you to determine more what is wrong with this one. Download it from here

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Doomer
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 17th, 2010, 11:11 
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Joined: September 29th, 2005, 12:02
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Only if you can manage to run MHDD on USB drive :)
Which is not always possible

By password protection I meant WD SmartWare password

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vijaidjearam
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 17th, 2010, 13:45 
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Joined: November 16th, 2010, 15:37
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I JUST RAN THE MHDD
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vijaidjearam
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 20th, 2010, 9:04 
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Joined: November 16th, 2010, 15:37
Posts: 3
Location: FRANCE
the drive doesnt have wd smartware because i ran the the firmware update it showed like this below
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Doomer
 Post subject: Re: HELP ME MY WDD PASSPORT 500 GB NOT WORKING
PostPosted: November 20th, 2010, 13:53 
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Joined: September 29th, 2005, 12:02
Posts: 3577
Location: Chicago
G-List then

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