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 Post subject: WD 1TB dropped
PostPosted: January 12th, 2011, 3:09 
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Joined: December 19th, 2010, 9:49
Posts: 9
Location: Malaysia
its dropped not so hard..just a little..but after that it cant be accessed and cant be formatted..

i think its not physical problem..

i hope somebody can help this noob..thanks

i put some pic for example


http://i617.photobucket.com/albums/tt260/megat_corleone/1.jpg

http://i617.photobucket.com/albums/tt260/megat_corleone/2.jpg


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 Post subject: Re: WD 1TB dropped
PostPosted: January 14th, 2011, 11:33 
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Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
High chance that it is physical.
Listen to the drive closely with your ear and look for abnormal sounds, like low noise clicks or buzzes or something.
If hear any of these, then it is a physical issue.

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 Post subject: Re: WD 1TB dropped
PostPosted: January 14th, 2011, 18:16 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
Dropped drive, yet you think it's not physical problem?

Wishful thinking at it's best!!

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 Post subject: Re: WD 1TB dropped
PostPosted: January 14th, 2011, 23:24 
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Joined: December 19th, 2010, 9:49
Posts: 9
Location: Malaysia
ohh well..so how can i fix this physical problem?
might be should change the part of the broken?

please help me..


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 Post subject: Re: WD 1TB dropped
PostPosted: January 14th, 2011, 23:51 
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Joined: December 19th, 2010, 9:49
Posts: 9
Location: Malaysia
cause i said its not physical problem because its still been detected by computer..i think that filesystem has been damaged..i aint good


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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 6:57 
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Joined: July 12th, 2010, 4:38
Posts: 1451
Location: Portugal
Try to run a check with MHDD then, to see if it's OK.

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 10:59 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
File system damage is plausibly the result of physical damage . . . The more time you operate this drive to copy files off, the more damage that is likely to occur.

IMHO, cloning is the safest (non-invasive) way to get the data back in this case.

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 11:07 
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Joined: December 19th, 2010, 9:49
Posts: 9
Location: Malaysia
jono-ats wrote:
File system damage is plausibly the result of physical damage . . . The more time you operate this drive to copy files off, the more damage that is likely to occur.

IMHO, cloning is the safest (non-invasive) way to get the data back in this case.



may u explains more detail about your method?
thanks for the concern


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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 11:09 
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Joined: February 9th, 2009, 16:13
Posts: 2574
Location: Ontario, Canada
There are rare cases when files shake to the bottom of the platters. Sometimes if you put the drive on a rotisserie, you can get them back into place.

Seriously speaking, my guess is that the enclosure is being detected by the system, but the physical disk inside likely has head and/or motor issues. You aren't likely to get anywhere on your own and should seek the assistance of a data recovery professional.

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Recovery Force Data Recovery


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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 11:16 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
My cloning "method" involves computer-assisted equipment designed specifically for the task.

When you say "detected buy the computer" does it report the correct model number and size of the disk? Or just that there is something "out there?". If it doesn't report the model & etc. correctly, there is nothing more that you can do.

If any of the heads are physically damaged, they will likely damage the platters further.

If you value your data, take Luke's advice . . .

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 12:17 
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Joined: July 12th, 2010, 4:38
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He said he tried to format it, so he doesn't need the data, right?

If so, your disk will probably be under warranty, so RMA it.

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 12:31 
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Joined: December 19th, 2010, 9:49
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Location: Malaysia
no..i'm already work on data recovery company..but i wanna logical solution for this problem..the solution couldnt be physical (change the broken part)..

any kind of software might be used for this critical thing..thanks u all


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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 12:42 
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Joined: July 12th, 2010, 4:38
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If you work on a data recovery company, you should have any kind of tools, right?

What's the tools log? What tool did you use?

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 15:19 
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To the best of my knowledge, I don't know of any software that is capable of changing the heads or moving the platters to another drive enclosure. If the data isn't important, just spend the $100 and buy a new drive.

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 Post subject: Re: WD 1TB dropped
PostPosted: January 15th, 2011, 15:33 
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Joined: May 6th, 2008, 22:53
Posts: 2138
Location: England
Megat Corleone wrote:
no..i'm already work on data recovery company..but i wanna logical solution for this problem..the solution couldnt be physical (change the broken part)..

Depending on the failure, there might be no "logical fix only" solution", without needing physical work :( Just because you don't like the advice you've been getting in this thread, does not change the likely problem :(

A physical problem is especially likely because you said that the drive:
Megat Corleone wrote:
cant be formatted

Therefore the problem cannot be filesystem corruption (which was your guess), since filesystem corruption does not stop you formatting! (Nor does it prevent writing to the MBR of the disk - see below).

In fact, your photo 1 shows that Windows asked you to initialize the disk (i.e. to write an MBR). Remember: When Windows says that the drive needs to be initialized (as you show in your photo 1), that does not mean that the drive is OK and there is only a filesystem problem (your guess). It really means that Windows could not successfully read a valid MBR/GPT from that disk, and hence Windows behaves as if the disk is not initialized, and therefore requests you to do that. In other words, this can be a read error from LBA 0. And since you seem to be saying that this initializing failed (although you called it formatting), then it seems that writing to LBA 0 failed also. Information from the Windows system event log may help to confirm this interpretation.

From photo 2, it seems that the USB enclosure itself is being recognised, but the Windows error message shown in the photo is typical for when the drive itself is faulty and the USB chip in the enclosure reports back a status of "not ready" to the host.

Everything points to likely drive damage IMHO, so since you only want a "logical solution", with no physical replacement, I'll stop here.


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 Post subject: Re: WD 1TB dropped
PostPosted: January 16th, 2011, 5:12 
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Joined: December 19th, 2010, 9:49
Posts: 9
Location: Malaysia
pclab wrote:
If you work on a data recovery company, you should have any kind of tools, right?

What's the tools log? What tool did you use?


Doesnt meant if i'm already work on data recovery company i'm the one technician this company..i'm just a customer service department..
so i wanna make a beside job..

i'm not genius in this case,so i wanna learn this high-tech knowledge..
pardon me for my bad english


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 Post subject: Re: WD 1TB dropped
PostPosted: January 16th, 2011, 5:40 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Better to see what the techies do to learn, of course if they let you in...


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