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 Post subject: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 23rd, 2011, 22:12 
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Joined: April 23rd, 2011, 21:51
Posts: 1
Location: Maryland
Hello All,

I recently experienced 2 hard drive failures due to electrical damage. Lost house power a couple times during the night and the PC power supply fried. I replaced power supply only to find both hard drives fried. I actually smelled them burning during power up. After this both hard drives would not power up, wouldn't even make a sound. I was able to get 1 hard drive working by replacing PCB board and swapping bios chip. This particular drive showed no visible signs of damage. However the other hard drive's PCB motor IC chip was burned. I also replaced the PCB and swapped bios but was not as lucky. The drive now makes a intermittent, repititious buzzing noise e.g. buzz, buzz, buzz, quiet, buzz, buzz, buzz, quiet, etc. Anyway I was hoping someone out there has some suggestions on what to do next. Is there something I'm missing or am I out of luck? Any ideas or suggestions are much appreciated. Almost forgot drive is a Western Digital 200gb model WD2000BB. I also attached photo of original PCB so you can see what burned (bios chip is removed).

Thank You,
Troy


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original WD  pcb.jpg
original WD pcb.jpg [ 241.96 KiB | Viewed 8333 times ]
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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 23rd, 2011, 22:44 
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Joined: June 8th, 2006, 19:44
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Location: Atlanta, GA
Preamp is surely burned, too. It's not D.I.Y.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 23rd, 2011, 23:03 
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Joined: October 23rd, 2006, 8:56
Posts: 1336
yep, I second that!


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 25th, 2011, 5:47 
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Joined: September 8th, 2009, 18:21
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Location: Australia
The buzzing sounds like a stiction fault.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 25th, 2011, 9:34 
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fzabkar wrote:
The buzzing sounds like a stiction fault.


I've never seen stiction on a WD 3.5" drive. I have seen bad motors and bearings.

Even if it were "stiction", if you open the drive you will ruin the head stack alignment. I don't recommend that you inspect the interior.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 25th, 2011, 11:44 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
1 in 10'000 is stiction...


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 25th, 2011, 18:21 
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Location: Australia
jono-ats wrote:
fzabkar wrote:
The buzzing sounds like a stiction fault.


I've never seen stiction on a WD 3.5" drive. I have seen bad motors and bearings.

Even if it were "stiction", if you open the drive you will ruin the head stack alignment. I don't recommend that you inspect the interior.

I fail to see how a bad bearing could be the result of a power outage. As for a motor problem, the OP could measure the resistances of the windings with a digital multimeter.

Cen-Tech 90899 7 Function Digital Multimeter (US$5):
http://www.harborfreight.com/7-function ... 90899.html

Cen-Tech 90899 7 Function Digital Multimeter User Manual:
http://manuals.harborfreight.com/manual ... /90899.pdf

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 25th, 2011, 19:34 
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Joined: August 19th, 2007, 17:30
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Location: In your hard drive.
fzabkar wrote:
The buzzing sounds like a stiction fault.


If this was the horse races :horse: , I would bet against this diagnosis.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 26th, 2011, 0:58 
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Location: Atlanta, GA
fzabkar wrote:
I fail to see how a bad bearing could be the result of a power outage. As for a motor problem, the OP could measure the resistances of the windings with a digital multimeter.


I was referring to the buzzing sound that the drive made and the fact that it didn't spin up. A missing phase on the motor could cause that -- no big surprise when you look at the motor IC on the fellow's PCB. I certainly wasn't trying to convey the idea that an electrical problem would cause a bearing problem. Not sure how you concluded that . . .

Although it is true that a multimeter could diagnose shorted or open motor windings, I'm afraid that this particular drive is way beyond help with a VOM. Sure, it would be nice to "know" if the motor is functional, but if the preamp is shot (like I am about 90% sure that it is) then it's a moot point. In any event, it's not a DIY recovery, so why do you propose that the person should expend time and resources on it, if the outcome is almost certain to be unfruitful? I'm just trying to understand your thought process. Thank you.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: April 26th, 2011, 1:53 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Never seen broken motors that are ok with 'multimeter' that don't move or fry pcbs?
Happens...
I Never trust multimeters, especially below 1000 dollar :mrgreen:


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: May 3rd, 2011, 21:46 
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Joined: April 26th, 2011, 15:03
Posts: 45
Location: United States
BlackST wrote:
I Never trust multimeters, especially below 1000 dollar :mrgreen:


So true, Although i am a fan of most fluke products


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: May 4th, 2011, 7:58 
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Joined: September 5th, 2010, 12:29
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Location: South Africa
I, too, would guess that the preamp is 99.9% fried as well.

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: May 4th, 2011, 8:17 
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Joined: April 16th, 2008, 4:50
Posts: 264
Troy
why don't you upload the recording of the sound made by the drive to stop the speculations
I agree with others here it looks like a stiction issue and not worth a try


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: May 6th, 2011, 5:32 
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Joined: September 8th, 2009, 18:21
Posts: 16960
Location: Australia
BlackST wrote:
Never seen broken motors that are ok with 'multimeter' that don't move or fry pcbs?
Happens...
I Never trust multimeters, especially below 1000 dollar :mrgreen:

As you can see in this thread, a cheap multimeter is perfectly OK:
samsung-hdd-hd753lj-dead-t15374.html

In fact, this is all you really need:
Cen-Tech 90899 7 Function Digital Multimeter (US$5):
http://www.harborfreight.com/7-function ... 90899.html

:mrgreen:

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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: May 6th, 2011, 6:46 
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Joined: July 18th, 2006, 3:05
Posts: 7476
Location: ITALY
Quote:
As you can see in this thread, a cheap multimeter is perfectly OK:
samsung-hdd-hd753lj-dead-t15374.html

In fact, this is all you really need:
Cen-Tech 90899 7 Function Digital Multimeter (US$5):
http://www.harborfreight.com/7-function ... 90899.html

:mrgreen:


No, I have something "just a little bit" better :lol:. Anyway the thread is now about 2 weeks older so maybe either the drive was not repaired or already repaired or simply the owner didn't proceed.


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 Post subject: Re: HELP - WD 2000BB Dead from electrical outage
PostPosted: November 4th, 2011, 11:56 
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Joined: April 10th, 2007, 9:53
Posts: 335
Just skimming through some old topics and came across this thread. Out of curiosity, what would you do in a case like this? I mean yes in most cases like the heads are toast, but if there is also damage to the motor, it seems like a platter swap would be necessary. Am I right?


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