When I tried to connect my HD, Windows can recognize but can't format, I also tried the HDDScan, but it can't finish the tests. And when i tried to connect on Linux system the fdisk -l can not find the HD.

Anyone have any tips?

This is the dmesg log:

[ 4346.947314] scsi 5:0:0:0: Direct-Access Samsung S2 Portable PQ: 0 ANSI: 2 CCS
[ 4346.948188] sd 5:0:0:0: Attached scsi generic sg3 type 0
[ 4346.949040] sd 5:0:0:0: [sdc] 1250263728 512-byte logical blocks: (640 GB/596 GiB)
[ 4346.951690] sd 5:0:0:0: [sdc] Write Protect is off
[ 4346.951695] sd 5:0:0:0: [sdc] Mode Sense: 3c 00 00 00
[ 4346.953035] sd 5:0:0:0: [sdc] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA
[ 4346.978614] sdc: sdc1
[ 4346.981281] sd 5:0:0:0: [sdc] Attached SCSI disk
[ 4378.096025] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4413.136022] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4448.208027] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4483.152022] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4518.096030] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4524.282610] sd 5:0:0:0: [sdc] Unhandled error code
[ 4524.282615] sd 5:0:0:0: [sdc] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 4524.282621] sd 5:0:0:0: [sdc] CDB: Read(10): 28 00 4a 85 82 00 00 00 08 00
[ 4524.282636] end_request: I/O error, dev sdc, sector 1250263552
[ 4524.282642] quiet_error: 15 callbacks suppressed
[ 4524.282646] Buffer I/O error on device sdc, logical block 156282944
[ 4555.116045] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4590.164051] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4625.168026] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4660.176022] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4695.120031] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4701.614054] sd 5:0:0:0: [sdc] Unhandled error code
[ 4701.614059] sd 5:0:0:0: [sdc] Result: hostbyte=DID_ERROR driverbyte=DRIVER_OK
[ 4701.614065] sd 5:0:0:0: [sdc] CDB: Read(10): 28 00 4a 85 82 a8 00 00 01 00
[ 4701.614079] end_request: I/O error, dev sdc, sector 1250263720
[ 4701.614085] Buffer I/O error on device sdc, logical block 156282965
[ 4732.080027] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4767.184040] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4802.128027] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4837.136029] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4872.144024] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4905.168023] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4909.285396] sd 5:0:0:0: [sdc] Unhandled error code
[ 4909.285402] sd 5:0:0:0: [sdc] Result: hostbyte=DID_ABORT driverbyte=DRIVER_OK
[ 4909.285408] sd 5:0:0:0: [sdc] CDB: Read(10): 28 00 4a 85 82 00 00 00 08 00
[ 4909.285421] end_request: I/O error, dev sdc, sector 1250263552
[ 4909.285427] Buffer I/O error on device sdc, logical block 156282944
[ 4940.112026] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 4975.184027] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 5010.128023] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 5045.200024] usb 1-1: reset high speed USB device using ehci_hcd and address 6
[ 5077.200032] usb 1-1: reset high speed USB device using ehci_hcd and address 6

anybody?

Was the drive dropped or bumped around as in physical shock? Any strange noises coming from it, such as clicks or buzzes? Get you ear close and listen carefully for sounds.

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Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

No, I never dropped it and it isn't making any noise.

How can I test if it is HD or USB input that is the problem?

ty

Try a different compatible cable OR if you do not care about voiding the warranty, then remove the HDD from the casing and post some good resolution pictures of it (with the interface and of the board itself on both sides) to get more guidance.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts

@thiago.fabre:

You may want to read this thread, about problems with this type of drive (often related to the USB connector). However, I didn't see anyone else supplying a dmesg output in that thread, for comparison with yours.

samsung-portable-500gb-dead-t14351.html

Your dmesg output might also be the result of USB connector problems, but I do not believe that your dmesg output can directly confirm or deny this.

[Edited to add: Beware of the risks of DIY repair attempts.]

You said



Can you hear the drive spinning or vibrating while powering on? Or is it completely dead?

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts