MultiDrive – free backup, clone & wipe disk utility from Atola Technology

All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Seagate Barracuda 7200.11
PostPosted: August 25th, 2011, 14:42 
Offline

Joined: August 25th, 2011, 14:24
Posts: 1
Location: Minnesota, US
I just got word back from the data recovery "professional" (http://www.krollontrack.com/) that I sent my drive to to see if anything could be recovered.
Here was their response:
Quote:
In our diagnosis we looked at the drive physically, mechanically, and structurally. This diagnosis determined that your drive had a severe head crash. This head crash caused physical damage to the platters in your drive and has left the drive unrecoverable.
Hard drive failures can be caused by a number of different things; here is a list of the most common:
Power surge (blackout or brownout)
Moisture
Heat
Natural Disaster (fire, flood)
Improper care of equipment
Normal everyday use
Unfortunately we have no way to determine the exact cause of your failure.
Aside from the outcome, I hope you were happy with your service.


Before sending them the drive, I had tried replacing the PCB (using another company to clone the rom identifier for me), to no effect.

The drive is a Seagate Barracuda 7200.11 SATA (S / N: 5QM27RR7), with a 500 GB ext4 partition. The drive clicks for a few seconds on startup, and is completely unavailable to the BIOS.

Is it worth approaching a different recovery specialist? Is there no possibility of recovering even a partial image of data on the drive? I know if I can get an image file, I could run something like Scalpel against it.


Top
 Profile  
 
 Post subject: Re: Seagate Barracuda 7200.11
PostPosted: August 25th, 2011, 22:13 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Depends on how valuable your data is. Recovery chances are low, if any. Additionally, some companies charge a previously opened fee just to do an evaluation on your drive.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
 Post subject: Re: Seagate Barracuda 7200.11
PostPosted: August 26th, 2011, 3:31 
Offline

Joined: November 6th, 2006, 6:58
Posts: 1752
Hi,

Ask them if they could send you some pictures of the platters, just to check how severe is the head crash.


Top
 Profile  
 
 Post subject: Re: Seagate Barracuda 7200.11
PostPosted: August 27th, 2011, 18:08 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3669
Location: Massachusetts, USA
Good idea. Can even post pics here and likely will get some input.

_________________
Hard Disk Drive (HDD), Solid State Drive (SSD, SATA, NVMe, etc), USB Flash Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 44 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group