Hello I was not sure which section of the forum to post so here goes. I need to hire a professional. I have been burned in the past by large data recovery companies with overcharging and would prefer to find a good honest price from one of the professionals here.

I have a WD My Book Essential Edition (WD5000P032) 500GB with a blown PCB. Inside the external drive shows a WD Caviar WD5000AAKS. The PCB has a bunch of burn marks so I am pretty sure it is all that needs to be replaced. I have an identical drive and when I put its PCB on the bad drive Windows recognizes the drive but because of the different PCB it cannot be read. I already know why it can't be read and would like to pay someone to recover the data and/or fix it.

If this is not the correct place in the forum please let me know where to post jobs.

Thanks,

GXR

Contact the forum member 'jono-ats' in Atlanta. Known for professional work and good rates on this forum.
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Data Recovery Cape Town

You cant read the drive because most WD ext drives are encrypted by the usb board that burned up. i second the above reccomendation and they are WD warranty certifed as best I recall.

Thank you for the recommendations. We'll be happy to assist, and if your drive is under warranty, we'll get a replacement for you as part of the process.

Jon

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Ok will do. Thanks