The person who attempted to do the ROM swap busted a pin off my ROM chip.

So what are my options? Would an exact match PCB work? Am I stuck sending it in to a data recovery service?

Another great first post..........
No Hi.
No drive make or model.
No explanation as why the rom had to be swapped in the first place.

Data recovery dosn't include use of a crystal ball.

Apparently you didn't get the memo . . .

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http://www.datasaversllc.com

First Hi

you've not used Mystic Megs service then

I use a Black Ball, when more powerful analysis needed sometimes TWO... does it count ?

So said, ask the person who busted the pin to remedy, if possible, at first. A broken pin is not the end of the world if you have the right tools and 10 minutes.... as a definitive rework is most probably NOT necessary.
Depending on the drive / model / brand it is more / much more / less difficult to get data even when original ROM/FLASH is totally lost. But it takes someone who knows his stuff

just hope it's not a 7200.11,12 seagate.

As mentioned above the best solution would be to fix the problem of the missing pin on the ROM IC - shouldn't be too big a deal for someone who knows what they're doing.

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Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town

WD drives due there engineering design have multiple SA copies on platters ,so even if original pcb is lost ROM can be regenerated.
In case of seagate recovery will be next to impossible.