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edutchie
 Post subject: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 8:52 
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Joined: January 14th, 2012, 8:26
Posts: 5
Location: United States
All right first I'll be honest and you be nice, or at least try.
I am a complete noob, and I have committed every HDD sin.
I had a WD 500gb Cavair Green drive that failed and I needed data now.
Backups?
This drive was in a MS Small Business Server environment.
My tech who set it up had set the backup to the an old Quickbooks file.
What I did-
I took the cover off here in my office, peeped in, and saw that the head was hanging down from the top arm.
I found a WD 500gb Cavair Black that "looked" the same, set up a "filtered" air supply, got me some gloves and poked holes in a clear garbage bag, and smugly proceeded to put the platter from the Green drive into the Black drive.
Also replaced the circuit board from the Green drive into the Black drive.
All went well until I plugged the drive in.
No go.
Surprise.
Now I am asking you guys what to do, who to offer the job of cleaning the disk and recovering the 1 Quickbooks file I need so badly.

My sanity is at stake.
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msurgeon
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 10:36 
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Joined: August 14th, 2008, 10:39
Posts: 257
Location: Morris Plains, New Jersey
Let me get this straight: how many platters were in the Green drive? If just one, then this deal is still possible. If more than one, begin re-keying your Quickbooks data. No need to criticize your technique here; I think you realize how badly you screwed this up. At any rate, answer the first question and we'll see where to go from there.
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jono-ats
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 10:53 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
I'm sorry that this isn't a directly helpful question, but I'm curious . . . what prompted you to try it yourself? A YouTube video?

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edutchie
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 14:04 
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Joined: January 14th, 2012, 8:26
Posts: 5
Location: United States
msurgeon- There is only one platter.

jono-ats- youtube did not make me do this. I only went there afterwards.
My naivety and DIY genes are to blame.
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northwind
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 16:22 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
This could still be possible, IMHO. You understand this will cost you x-times more than what it'd cost if you sent it to a pro at the very beginning, right?

If you didn't damage platter, then it could need it cleaned and heads installed.

This is a fairly tough one.
I suggest you send your stuff to Jono-ats. If someone can do this, that's him.

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jono-ats
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 17:09 
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Joined: June 8th, 2006, 19:44
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Location: Atlanta, GA
Thanks, Northwind, for you vote of confidence.

We won't charge you more (we have flat rates), but there is a $100 charge for opened drives regardless of outcome.

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edutchie
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 17:59 
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Joined: January 14th, 2012, 8:26
Posts: 5
Location: United States
jono-ats, - Please call me [phone number removed as no longer relevant to the thread]
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dick
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 18:25 
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Joined: January 8th, 2008, 5:21
Posts: 927
Location: uk
Hey I kind of understand the diy genes bit but why did you choose to swap the platter when it was the damaged headstack which obviously required swapping out? Most likely the platter now has media damage of some kind.
Good luck anyway!
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edutchie
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 14th, 2012, 18:29 
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Joined: January 14th, 2012, 8:26
Posts: 5
Location: United States
dick- I thought I have to remove the platter to get the heads out.
Why then not just let the heads there and ease the platter out and into a new home?
(reminder- I'm honest and you're nice)
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pcimage
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 15th, 2012, 7:27 
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Joined: November 29th, 2006, 10:08
Posts: 7864
Location: UK
northwind wrote:
This could still be possible, IMHO. You understand this will cost you x-times more than what it'd cost if you sent it to a pro at the very beginning, right?

If you didn't damage platter, then it could need it cleaned and heads installed.

This is a fairly tough one.
I suggest you send your stuff to Jono-ats. If someone can do this, that's him.


I also suggest sending to jon.

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edutchie
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 20th, 2012, 8:03 
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Joined: January 14th, 2012, 8:26
Posts: 5
Location: United States
Drive arrived at Jon's facility.
Will keep you posted on results.
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northwind
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 20th, 2012, 13:16 
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Joined: January 28th, 2009, 10:54
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Location: Greece
Go Jon Go! :)

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pcimage
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 20th, 2012, 16:10 
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northwind wrote:
Go Jon Go! :)


Nothing like a bit of spotlight pressure!!!

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Nicky
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: January 26th, 2012, 1:32 
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Joined: November 23rd, 2007, 21:16
Posts: 18
It like American Idol go jono go

Your fan
??????????????
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jono-ats
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 1st, 2012, 15:40 
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Joined: June 8th, 2006, 19:44
Posts: 3144
Location: Atlanta, GA
I've got the drive restored to working condition and the resources backed up. We're in the process of copying data from the drive (slowly). However, the game ain't over 'till it's over . . .

Jono

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northwind
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 2nd, 2012, 3:17 
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Joined: January 28th, 2009, 10:54
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Location: Greece
:good: :)

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pcimage
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 2nd, 2012, 4:05 
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Joined: November 29th, 2006, 10:08
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Location: UK
Nice one! :-)

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Nick_CT
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 2nd, 2012, 4:14 
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Joined: September 5th, 2010, 12:29
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Location: South Africa
Kudos :)

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warnerr
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 2nd, 2012, 11:33 
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Joined: February 13th, 2010, 9:44
Posts: 208
Location: san diego, ca.
AMAZING!!!
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dpc
 Post subject: Re: Dirty Data Recovery Job for someone.
PostPosted: February 2nd, 2012, 11:56 
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Joined: November 1st, 2009, 13:18
Posts: 37
Location: United States
Assuming jono pulls it off, this thread needs to be a sticky in the DIY thread.
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