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 Post subject: Seagata External HDD Problem :(
PostPosted: May 8th, 2012, 16:28 
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Joined: May 8th, 2012, 16:25
Posts: 2
Location: Newyork
I have a Seagate External 3.5" HDD. The computer didn't recognize it a few days back. So I disassembled the enclosure & taken the 3.5" Harddisk separately & connected to the Motherboard directly using SATA cable. It worked well for some days.

Now again the Harddisk is not detecting at all. It shows up in BIOS while booting, but after entering Windows OS, it disappears. It doesn't show up on the Disk Management also and the Device Manager.

How to retrieve my data from the HD ? Please advice. All my data lies on the at HD. Please help


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 Post subject: Re: Seagata External HDD Problem :(
PostPosted: May 8th, 2012, 16:50 
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Joined: May 21st, 2007, 16:10
Posts: 1592
Location: Gothenburg/ Sweden
Hi, your drive failed with the enclosure and you got it running again outside the box...and you didn't backup first thing?!?
What model is it on your Seagate? You might be lucky to have a "simple" firmware problem.

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 Post subject: Re: Seagata External HDD Problem :(
PostPosted: May 8th, 2012, 17:41 
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Joined: January 15th, 2008, 11:06
Posts: 1419
Location: Providence, RI. Boston, MA USA
Yes, first time it stop responding you should have backed it up.

You have to make an image of your drive and then recover data from that image.

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 Post subject: Re: Seagata External HDD Problem :(
PostPosted: May 9th, 2012, 5:55 
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Joined: January 28th, 2009, 10:54
Posts: 3547
Location: Greece
You already have 2 good advices here, but I will just add that if drive detects in bios with CORRECT INFORMATION (model, capacity, sn) then clone drive using some NON windows utility like ddrescue and hope for the best. If it doesnt detect on BIOS, then if youre lucky, as Bosse said, it could be some bsy bug problem which can be fixed.

I assume, lesson learned, BACKUP.

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 Post subject: Re: Seagata External HDD Problem :(
PostPosted: May 10th, 2012, 14:26 
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Joined: May 8th, 2012, 16:25
Posts: 2
Location: Newyork
mr_spokk wrote:
Hi, your drive failed with the enclosure and you got it running again outside the box...and you didn't backup first thing?!?
What model is it on your Seagate? You might be lucky to have a "simple" firmware problem.


Thanks for your reply. I thought normally a HD connected to the MB directly won't fail that much. That's the reason why I didn't took a Backup. My Mistake :(

Firmwire update ? How to do that ? Seagate Freeagent 500GB Model.


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