Hi all,
I purchased My Book Live 2TB 3 months ago. 3 weeks back i accidentally removed the main power surge from the outlet causing the device to shut down due to power failure. Right afterwards i lost access to the device. I pulled out the HD from the enclosure. Connected it directly to the Sata port (Also tried with USB to Sata Adapt), the HD gets detected in all OS, Windows7,Ubuntu,MAC with correct HD size but no partition info is displayed.

In Ubuntu, its detected as Unknown 2TB. Formatting the partition options give an I/O error (CRC Check). Screenshot is attached :


In Windows XP/7 Disk Management console, again the unallocated space is displayed correctly as 2TB.As i click right button, all the options are grayed out. There is no new simple volume creation option as there is ideally shown in the picture below


I have taken the snapshot for the front of the HD as well as the PCB. As per my search on the forum, the issues lies in the PCB due to power surge/failure? Can it resolved by replacing the PCB only? Also i have only basic data recovery experience and i haven't repaired any type of HD.

Wrong to format this one do not do this. Try this download RStudio and run a scan on this with RStudio and see if you can see your files. If you can then purchase this and back up your files. Once all this is done then you can try and reformat this HDD and go from there. If this is not possible and there is still issues on the HDD you can RMA the drive. But first before messing with too much run a scan on the HDD with Rstudio and see your results on this one.

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Iorana Haraharaini

Post a clear picture of the WD external case circuit board.

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Buy your friends Toshiba\Hitachi and your enemies Seagate.

Thnx a lot for your comments.

I connected the HD directly to my motherboard and the whole system became unresponsive. After 3mins, the OS finally booted but when i navigated to DiskManager, the screen goes gray and unresponsive.

I launched Rstudio which resulted in same behavior and it became unresponsive. After 10mins or so,it showed up having the following logs, The exact same log appears when i try to scan the drive :

Read disk at position 0 failed after 2 attempts. The request could not be performed because of an I/O device error (1117)
I have attached the complete logs as well.

The clear picture for circuit board:

Not the hard drive circuit board, the WD ext case circuit board.

_________________
Buy your friends Toshiba\Hitachi and your enemies Seagate.

Here you go :

Nevermind.

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Buy your friends Toshiba\Hitachi and your enemies Seagate.

Mr.Thatdellguy ask for a picture of the printed circuit board of that external enclosure.

You were asked to supply photos like these:
http://www.smallnetbuilder.com/nas/nas- ... e-reviewed

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A backup a day keeps DR away.

Sorry for the confusion, my WD external case is exactly same as in this url. I dont have the board any more:

http://www.smallnetbuilder.com/nas/nas-reviews/31314-wd-my-book-live-reviewed

Guyz, any type of help for my problem?

Your drive has problems reading sectors. Unfortunately, you will need to refer to professional data recovery.

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www.datarecoveryne.com